0 - 2 years
0 - 2 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
Role & responsibilities Walk-in Content Moderator (Fresher) Role & responsibilities Responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Review, classify and/or remove content according to client guidelines, using specific tools and channels. Understand and remain updated on changing client policies and guidelines. Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community Participate in process improvement initiatives that improve quality and efficiency of work Participate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe. Preferred candidate profile: Strong coping, emotional resilience, and stress-management skills • Excellent comprehension, communication and (English) Skills. Strong attention to detail. Deep familiarity and passion for the internet, internet platforms, and internet culture supported • Ability to work well individually and as part of a team Ability to work in rotations/shifts and non-standard work hours. Perks and benefits: Cab facilities will be provided, Medical benefits.
Accenture
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