Cross Technology Managed Services Engineer (L2) NTT DATA, Inc.

5.0 - 10.0 years

7 - 12 Lacs

Mumbai

Work from Office

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thriv Key Responsibilities: Minimum 5 years of experience in managing VMware/Hyper-V environment Strong Knowledge of VSAN,NSX, vROPS Automation Infrastructure. Good hands-on experience on installation and configuration of servers/VMs and infrastructure services (DNS/DHCP/File service/ AD etc.) Knowledge of client/server and virtual technologies Proficient on network principles and protocols such as IP subnetting, routing, firewall rules, Virtual Private Cloud, Load Balancer, Cloud DNS, Cloud CDN, Knowledge of monitoring tools and reporting. Strong knowledge on server infrastructure, virtualization (VMware), cloud computing Experience working with some or all technologies below: Windows Server 2012/2016 AD/DNS/DHCP/ADFS WSUS/SCCM Windows Cluster VMware Hyper-V Enterprise Backup and Storage. Maintain equipment based on SOP's and ensure immediate escalation Storage Knowledge creation lun , deletion , share folder creation and permissions File server knowledge Change & Operation Project Management Design Documentation and Reporting Getting resolution from Third parties, Vendors and suppliers for fault Effective handling of Technical Escalations Ensure Service Delivery as per agreed SOW SLA Troubleshoot High Severity incidents, problem & provide proper RFO/ Root cause analysis and Preventive maintenance Participate in Change management, assess Risk and Impact Mentor & Hand hold L1/L2 Teams and enhance their performance MIS customer report preparation on technology part Ability to design and manage cloud-based infrastructures to deliver the required performance, security and availability requirements. Ability to understand Migration requirements and bridge the gaps Expertise in architecture blueprints and detailed documentation. Planning of the project together with other developers Development of the application structure Creating a cloud product Carrying out disaster recovery Applying development optimization tools Automation of work processes, such as deployment Creation of various product features Implementing modifications and updates after the release Excellent knowledge of AWS/Azure tools The ability to conduct testing at different levels and stages of the project Knowledge of scripting languages Knowledge of optimization, automation, integration, and productivity tools Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, S3, Lambda, Security Group and auto scaling A solid background in Linux and Windows server system administration Experience using monitoring solutions like CloudWatch, ELK Stack, and Prometheus Designing and deploying enterprise-wide scalable operations on Cloud Platforms Implementing cost-control strategies Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues Regularly review existing systems and make recommendations for improvements Interact with clients, provide cloud support, and make recommendations based on client needs Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role).

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