Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

IT Helpdesk Support Executive / Analyst Bangalore Pune BPOs Free Jobs White Horse Manpower Consultancy

1.0 - 6.0 years

3 - 6 Lacs

Pune, Bengaluru

Work from Office

Serve as the first point of contact technical assistance via phone Troubleshoot and resolve issues related to desktops, laptops, printers, OS (Windows/Mac), and software. Handle user access, password resets, email setup, and application configuration Required Candidate profile Log all incidents and service requests accurately Provide basic support for networking, VPN, and Wi-Fi connectivity issues. Install and configure software, updates, and patches as required. Perks and benefits Perks and Benefits

Posted 2 weeks ago

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IT Helpdesk Engineer For Mfg Industry MNC Pune (Work from Home) Uni-eservices & Hr Solutions

6 - 8 years

4 - 6 Lacs

Pune

Remote

We have an urgent opening for IT Helpdesk Engineer position with our esteemed client manufacturing automobile parts MNC at Pune- Khed location. Designation / Department - IT Help desk Qualification - IT graduate Experience - 6 to 8 years Candidate Profile - Male / Female Interested Candidates can mail your updated resume at unihr02@gmail.com Position: IT Helpdesk Engineer (Work from home basis) Job Description: We are seeking a motivated and technically skilled Helpdesk Technician to join our team. The ideal candidate will be responsible for providing first-level support to our users, ensuring the smooth operation of our IT systems and services. This role requires a strong understanding of Office 365, ticketing systems, and various IT support tools. Key Responsibilities: Provide first-level support for Office 365 applications, including Outlook, Teams, and other Office suite tools. Manage and resolve tickets using our ticketing system (e.g., Redmine). Assist users with email-related issues and configure anti-spam settings. Assist in the configuration and maintenance of Office suite applications. Troubleshoot and resolve technical issues related to hardware and software. Document and track issues, resolutions, and follow-up actions in the ticketing system. Collaborate with other IT team members to ensure timely resolution of issues. Provide excellent customer service and maintain a high level of user satisfaction. Assist users with remote VPN connections. Help users manage FIDO2 authentication. Required Skills and Qualifications: Basic understanding of Office 365 applications and services. Experience with ticketing systems, preferably Redmine. Knowledge of email systems and anti-spam configurations. Ability to configure and support Office suite applications (Outlook, Teams, etc.). Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Willingness to learn and adapt to new technologies.

Posted 1 month ago

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