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2.0 - 6.0 years

0 Lacs

vadodara, gujarat

On-site

We are looking for a Client Training and Onboarding Specialist to oversee onboarding processes and conduct remote training sessions for our clients. You will collaborate closely with our UK Training Team to ensure a seamless and professional experience for both new and existing users of our platform. Your responsibilities will include delivering virtual training sessions, customizing training to meet client requirements, updating training content on our e-learning platform, evaluating training assessments and client feedback, providing technical support during onboarding, managing onboarding workflows using Microsoft Planner, and ensuring all training adheres to company and industry standards. The ideal candidate should possess a Bachelor's degree (preferred), exceptional English communication skills (both verbal and written), experience in virtual training or teaching, strong organizational and problem-solving abilities, proficiency with Microsoft tools, and a customer-centric mindset with acute attention to detail. Desirable qualifications include prior experience with software products and serving international (UK) clients, as well as an interest in healthcare and technology. In return, we offer a chance to make a meaningful impact in a growing organization, a supportive work culture that prioritizes its people, opportunities for learning and professional development, and a collaborative work environment with team events. This is a full-time, permanent position with a UK shift schedule. The role is based in Baroda, Gujarat, and candidates should be able to reliably commute to the location or plan to relocate before commencing work. A Secondary (10th Pass) education is preferred. If you are excited about leveraging technology to improve healthcare outcomes, apply now to join our team. Job Types: Full-time, Permanent Schedule: UK shift Ability to commute/relocate: Baroda, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Education: Secondary(10th Pass) (Preferred) Location: Baroda, Gujarat (Preferred) Work Location: In person,

Posted 3 days ago

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2.0 - 6.0 years

0 Lacs

vadodara, gujarat

On-site

You will be joining a fast-growing technology company that is dedicated to revolutionizing the care and medication sector through the power of technology. Our team is composed of talented, caring, and ambitious individuals who are united in their mission to make a meaningful difference in the field of care. By connecting pharmacies, care homes, and doctors, we aim to enhance the lives of many individuals. At this exciting juncture of our company's growth, we are expanding our team and extending our product's reach to more users and partners each day. By becoming a part of our company, you will join a collaborative and passionate team that is driven by a shared commitment to solving real problems and delivering top-quality solutions. If you are someone who is enthusiastic about creating a positive impact in healthcare and thrives in a dynamic startup environment, our company offers the perfect opportunity for you to grow and excel. Your role as a Client Training and Onboarding Specialist will involve ensuring a seamless and effective onboarding experience for both new and existing clients. By conducting training programs to enhance their understanding of our products, you will play a pivotal role in fostering a positive and enduring relationship between the company and its clients. Collaborating with various teams, you will be responsible for managing remote training programs, understanding customer needs, delivering impactful training sessions, and continuously refining the onboarding process. We are seeking a customer-focused and proactive training professional who possesses strong communication, interpersonal, and organizational skills. You must thrive in an innovative and fast-paced environment that resonates with the growth trajectory of a high-growth health-tech company. Key Responsibilities: - Acquire a comprehensive understanding of our products, training programs, and client base. - Collaborate closely with the Training team in the UK to ensure seamless operations and processes. - Deliver engaging virtual/remote training sessions professionally. - Assist in designing training plans and programs. - Customize training delivery methods to cater to different learning styles. - Manage multiple customer training and onboarding projects concurrently. - Oversee the e-learning platform and ensure it is updated with the latest software features and training content. - Design and implement training assessments for clients, analyze results, and provide feedback to the Training team. - Incorporate client feedback to enhance training programs. - Collaborate with internal stakeholders to tailor training content based on client needs. - Offer guidance and technical support to clients integrating our products. - Coordinate with technical support teams to address client issues and provide additional technical training. - Maintain accurate records of training activities, attendance, and assessment results. - Generate reports on training effectiveness and participant performance. - Address client queries and concerns related to training and assessments. - Contribute to establishing best practices for remote training and e-learning. - Manage client onboarding procedures and tasks on Microsoft Planner, ensuring timely completion and follow-ups. - Ensure training programs align with company policies, industry regulations, and operational standards. Requirements: - Bachelor's degree in a related field preferred. - Excellent verbal and written English communication skills are essential. - Demonstrable experience in training or teaching, preferably in virtual settings. - Proficiency in operations processes, workflows, and best practices. - Ability to develop training materials and programs. - Strong interpersonal skills and the capacity to collaborate with cross-functional teams. - Good presentation and organizational skills. - Attention to detail and a meticulous approach to delivery. - Customer-centric approach and strong problem-solving skills. - Proactive and analytical mindset with the ability to utilize data for decision-making. - Familiarity with Microsoft applications and relevant tools at an intermediate to advanced level. Desirable Skills: - Previous experience with software-based products. - Experience working with international clients, preferably UK-based. - Interest in the Health Tech industry. In our team, you will discover: - Real impact on company growth and implemented solutions. - People-first culture that fosters innovation and encourages progress. - A supportive learning environment dedicated to organizational and personal growth. - Friendly work atmosphere. - Social events and team-building activities.,

Posted 1 week ago

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3.0 - 7.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a Training Coordinator at our leading IT services company in Coimbatore, you will be responsible for planning, organizing, and delivering technical training programs to enhance the skills of our employees. Your role will play a vital part in ensuring that our workforce is equipped with the necessary knowledge and expertise to excel in their roles. Your key responsibilities will include collaborating with subject matter experts to design and develop training content, materials, and assessments. You will be delivering technical training sessions to employees, either virtually or in-person, with a focus on creating engaging and interactive learning experiences. Additionally, you will be in charge of planning, scheduling, and coordinating training sessions, workshops, and webinars to ensure timely execution and minimal disruptions. Managing a pool of trainers will also be part of your duties, ensuring that they are well-prepared to deliver high-quality training sessions. Furthermore, you will be assessing training effectiveness, gathering feedback, and identifying areas for improvement. It will be essential for you to liaise with stakeholders, including training managers, subject matter experts, and employees, to guarantee smooth training operations. To be successful in this role, you should have 3-5 years of experience as a Technical Trainer in the IT services industry and possess a strong knowledge of IT concepts, technologies, and trends. Your proven experience in designing, developing, and delivering technical training programs will be crucial, along with excellent communication, presentation, and interpersonal skills. Your ability to plan, coordinate, and execute training programs efficiently will be essential for this position. Preferred qualifications for the role include training certifications such as ITIL, AWS, Azure, or CCNA, and familiarity with Learning Management Systems (LMS) and training software. Skills in virtual training, Azure DevOps, communication, Terraform, AWS, training design, ITIL certification, technical training delivery, subject matter experts, interpersonal skills, and Learning Management Systems (LMS) will be beneficial in excelling in this role.,

Posted 1 week ago

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3.0 - 8.0 years

3 - 6 Lacs

Noida

Work from Office

Deliver L1/L2 IT support training, onboard learners, assess performance, update content, and drive skill development aligned with ITIL best practices.

Posted 1 month ago

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6.0 - 10.0 years

5 - 7 Lacs

Pune, Coimbatore, Mumbai (All Areas)

Work from Office

End-to-End management of training programs – from need analysis to delivery and effectiveness measurement – for branch-level employees including sales, credit, and operations teams.Build monthly training calendars and ensure completion as per plan. Required Candidate profile experience in training roles, preferably in NBFC, BFSI, lending, or microfinance sectors.Ability to design training content, deliver in-person sessions, and manage end-to-end training cycles.

Posted 2 months ago

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