14 Virtual Agent Jobs

ServiceNow Developer with a minimum of 7 years of experience, excellent communication skills, and hands-on expertise in developing Service Catalogue—especially within Infrastructure and Compute SRE domains. Required Candidate profile Ideal candidate will also possess a strong foundation in ServiceNow development and integrations, with the ability to work closely with global stakeholders and deliver scalable, efficient solutions

IMMEDIATE JOINERS ONLY Job Title: AI Product Specialist Location : Bangalore or Chennai (Hybrid) Total Experience: 10Years Relevant Experience: 7+ Years Primary Skill Lead and support the rollout of AI-driven features and functionalities within SAP SuccessFactors including virtual agents, predictive analytics, and intelligent recommendations. Collaborate with HR, IT, and vendor teams to integrate AI capabilities aligned with business needs. Evaluate and advise on agentic AI capabilities and their potential integration into HR workflows Role & responsibilities Preferred candidate profile

ServiceNow Developer with a minimum of 7 years of experience, excellent communication skills, and hands-on expertise in developing Service Catalogue—especially within Infrastructure and Compute SRE domains. Required Candidate profile Ideal candidate will also possess a strong foundation in ServiceNow development and integrations, with the ability to work closely with global stakeholders and deliver scalable, efficient solutions

Role & respon Job Description Power Platform Job description Roles and Responsibilities Work closely with Leads/Manager in delivering Power Platform, Data Analytics engagements for clients. Understand client requirements (Problem statements) and provide innovative solutions. Ensuring all the stakeholders are kept fully informed of any issues arising and the progress of the work. Maintaining control and stability under pressure whilst recognizing the deadline or urgency to be dealt with. Work within a team to ideate and develop new Power Platform solutions to solve critical challenges faced by businesses. Supporting with proposals and pitches. Develop applications on PowerApps. Develop flows in Power Automate to automate processes. Connect data from different sources like SharePoint, OneDrive, or Excel in PowerApps. Process structured and unstructured data to automate business process and provide meaningful insights. Develop Applications on SharePoint Online, create websites, templates, pages, banners etc. Develop rich Power BI visuals which provides deeper insights into data. Migrate Apps/Flows/Virtual Agents from development environment to test to production as per timelines Integrate with third party applications and systems. Collaborate with stakeholders and understand the requirements and convert it to HLD and LLD Desired Candidate Profile 4-6 years experience in developing Power Platform components like Power Apps, Power Automate, Power BI, Virtual Agent, and SharePoint. Good understanding of all the Power Platform tools. Desire to grow and drive to develop data analytics practice. Ability to quickly learn how existing systems operate. Ability to express ideas with authority and conviction throughout verbal and written communication. Ability to think creatively, generate innovative ideas, challenge the status quo, and deliver work effectively. Interpersonal skills: the ability to build client relationships with a foundation of trust and responsibility. Analytical skills: the ability to think critically, research and solve problems. Basic awareness of any common coding language entities (variables, functions). Basic understanding of SQL or any similar Database. Ability to understand logical linking between different set of controls and variables. Ability to multitask and work with tight timelines. Passion for Innovation and with a Can-Do attitude. Previous experience working in an Agile Scrum environment (Nice to have). Prior experience working in an Innovation team (Nice to have). Commitment to self-development & learning new technologies. Affinity with our values; in particular, respect for individuals, diversity, and integrity. Certifications on M365 - preferred Mandatory Technical skills Minimum 2-3 years experience with skills Power Apps, Power Automate, Power BI, Virtual Agent, developing Apps in Power Platform, SharePoint SharePoint development experience with SharePoint on-premises 2013/2016 and SharePoint Online Working experience with SharePoint framework Developed applications in PowerApps. Well versed with HTML5, CSS, JavaScript, bootstrap, jQuery, responsive de sibilities Preferred candidate profile

service Now virtual Agent module

We are seeking a highly skilled and experienced Senior Specialist - Package Implementation to join our team in Hyderabad. The ideal candidate will have a strong background in ServiceNow development and implementation, with hands-on experience in custom application development, third-party integrations, and UI/UX design. This role demands a proactive professional who can lead technical initiatives and deliver high-quality solutions in a dynamic environment. Key Responsibilities: Design, develop, and implement custom applications on the ServiceNow platform. Integrate ServiceNow with third-party systems and APIs. Develop and customize Service Portals, including widget creation. Utilize AngularJS for front-end development within the ServiceNow ecosystem. Create and manage Virtual Agents using the Virtual Agent Designer. Design intuitive user experiences using UI Builder. Collaborate with cross-functional teams to gather requirements and deliver solutions. Ensure platform stability, performance, and scalability. Must-Have Skills: Strong knowledge in ServiceNow Custom Application Development Experience with Third-Party System Integration Proficiency in AngularJS Expertise in Service Portal Development and Custom Widget Creation ServiceNow System Administrator Certification Solid understanding of ServiceNow Scripting Hands-on experience with Virtual Agent Designer for chatbot creation UI/UX design experience using UI Builder Good-to-Have Skills: CSA (Certified System Administrator) Certification Familiarity with Agentic AI Experience with Google APIs Knowledge of Seismic UI Mandatory Skill: ServiceNow ITSM

ServiceNow Developer with a minimum of 4 years of experience, excellent communication skills, and hands-on expertise in developing Service Catalogs—especially within Infrastructure and Compute SRE domains. Required Candidate profile Ideal candidate will also possess a strong foundation in ServiceNow development and integrations, with the ability to work closely with global stakeholders and deliver scalable, efficient solutions

Position : ServiceNow CSM Architect Shift Timing: AEST (Australian Eastern Standard Time, AEST Time Zone) Experience: Minimum 10 Years Notice Period: Immediate to 15 Days Only Mandatory E xperience ServiceNow CSM expertise with architecture and implementation of Case Management, Playbooks, Virtual Agent, AWA, Communities, FSM, Flow Designer, IntegrationHub, Performance Analytics, REST/SOAP APIs, Agile/Scrum delivery, and strong stakeholder management. Job Description Key Responsibilities The ServiceNow CSM Architect will be responsible for the design, architecture, and implementation of scalable and efficient Customer Service Management (CSM) solutions within the ServiceNow platform. The ideal candidate will have deep CSM expertise and the ability to align platform capabilities with business goals. Core Responsibilities: Lead architecture and end-to-end design of CSM solutions: Case Management, Playbooks, Virtual Agent, AWA, Communities, Knowledge Management, and FSM. Collaborate with stakeholders to gather requirements and translate them into scalable technical solutions. Define and maintain CSM roadmap and architecture aligned with platform capabilities. Provide architectural leadership across the project lifecyclefrom discovery to deployment. Create and review architecture documents, high-level designs, and integration specs. Ensure compliance with ServiceNow best practices in performance, security, and scalability. Support integrations with external platforms (CRM, contact centre tools, customer portals). Enforce platform governance, standards, and development best practices. Mentor development teams and assist with complex configurations/customizations Qualifications and Skills Bachelor's degree in Computer Science, IT, or a related field. 8+ years of ServiceNow experience with 3+ years in an architect role. Strong hands-on experience with ServiceNow CSM implementations. Proficiency in Flow Designer, Integration Hub, Virtual Agent, Predictive Intelligence, and Performance Analytics. Experience in REST/SOAP API integrations. Excellent stakeholder interaction, presentation, and documentation skills. Certifications Required: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist CSM Preferred experience with: Experience Designer, Employee Centre Industry-specific CSM configurations (e.g., telecom, public sector) Agile/Scrum project delivery Soft Skills Strong problem-solving and analytical thinking. Excellent communication both written and verbal. Leadership ability with strong stakeholder influence. Email: Sam@hiresquad.in

candidates with work experience in ServiceNow Virtual Agent module.Minimum 4+ years of experience in software development. Strong understanding of ServiceNow platform (ServiceNow certifications like Certified (CSA) or (CSM) a plus).

ServiceNow Virtual Agent + Virtual Agent + ITSM (If Integration experience is there it is an add on )

Design, develop, and implement ServiceNow Virtual Agent solutions to meet business requirements. Implement Virtual Agent solutions to enhance customer and employee experiences, leveraging ServiceNow's Natural Language Processing (NLP) capabilities.

Please find below urgent requirement for Hyderabad location- Exp- 7+ Years Location- Hyderabad We are seeking a highly skilled ServiceNow Developer to join our team. The ideal candidate will have a strong understanding of ServiceNow's core functionalities and a proven track record of delivering innovative solutions. Responsibilities: Design, develop, and implement custom applications and workflows using ServiceNow's scripting languages (JavaScript, AngularJS) Create and customize ServiceNow forms, scripts, and UI pages to meet business requirements Leverage UI Builder to create modern, user-friendly interfaces Manage ServiceNow instance configuration, including user roles, security access controls (ACLs), and business rules Configure and maintain ServiceNow Now Assist, Virtual Agent, HR Service Delivery (HRSD) modules, including case management, knowledge management, and reporting Implement workflows and automation to streamline HR processes Design and develop virtual agent conversations and integrations to provide automated support to users Create and manage automated workflows using Flow Designer to streamline processes and reduce manual effort Manage and maintain knowledge articles, categories, and search configurations to improve knowledge accessibility Configure and customize Employee Center Pro to provide a seamless employee experience Write SQL queries and use Glide scripting to retrieve and manipulate data from the ServiceNow database Technical Skills and Experience: Strong proficiency in JavaScript and ServiceNow scripting languages (JS, AngularJS) Solid understanding of ServiceNow core concepts, including configuration, scripting, and workflow automation Experience with ServiceNow Now Assist, HRSD, Virtual Agent, Flow Designer, Integration Hub, and UI Builder Knowledge of REST/SOAP APIs and web services Experience with database queries (SQL, Glide) Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team. Thanks& Regards Role & responsibilities Preferred candidate profile

ServiceNow HRSD expert with 3+ yrs in full-cycle implementations, integrations, scripting, and portals. Strong in stakeholder engagement, project management, and delivering scalable solutions. Pan India Location Mail:kowsalya.k@srsinfoway.com

Roles and Responsibilities : Design, develop, and deploy Power BI reports and dashboards to meet business requirements. Collaborate with stakeholders to gather requirements and provide data insights that drive business decisions. Develop complex data models using Power Platform's Data Modeling capabilities. Troubleshoot issues related to report performance, data quality, and visualization. Job Requirements : 4-13 years of experience in IT Services & Consulting industry. Strong expertise in Microsoft Power BI (PowerApps) development. Proficiency in creating complex data models using Power Platform's Data Modeling tools.