5 Vici Dial Jobs

We are looking for a skilled PHP Developer with 4-6 years of experience who has expertise in Laravel, CodeIgniter, and MySQL. The ideal candidate should be capable of developing high-quality web applications, optimizing databases, and integrating APIs. Experience with VICIdial is a plus. Key Responsibilities: Develop and maintain scalable PHP applications using Laravel and CodeIgniter. Write efficient, clean, and secure code following industry best practices. Optimize MySQL databases for performance and scalability. Work with RESTful APIs and integrate third-party services. Troubleshoot and debug application issues quickly and effectively. Collaborate with front-end developers, designers, and project managers. Ensure code quality, security, and performance through testing and best practices. (Optional) Work with VICIdial customization and integration, if applicable. Required Skills & Qualifications: 4-6 years of hands-on experience in PHP development. Strong expertise in Laravel and CodeIgniter frameworks. Experience with MySQL database design, optimization, and complex queries. Familiarity with version control systems (Git, GitHub, GitLab, or Bitbucket). Knowledge of HTML, CSS, JavaScript, and jQuery is an advantage. Experience in working with RESTful APIs and third-party integrations. Strong problem-solving and analytical skills. Good communication skills and ability to work in a team-oriented environment. (Optional) Experience with VICIdial or similar VoIP/telephony systems is a plus. Nice to Have: Knowledge of cloud hosting environments (AWS, Azure, or DigitalOcean). Experience with Docker, Kubernetes, or CI/CD pipelines. Understanding of Vue.js or React for front-end development.

We have urgent opening for a DIALER EXECUTIVE US PROCESS ( NIGHT SHIFT ) APPLY ONLY IF YOU HAVE AT LEAST 1 YEAR OF EXPERIENCE IN MANAGING OUTBOUND DIALER SUCH AS LIVE VOX, GO AUTO DIAL, VICI DIAL, AVAYA, GENESIS OR FIVE 9. WORK FROM OFFICE Responsibilities: Real Time Agent Performance Monitoring Meeting client / management defined KPIs and SLAs Data / List Uploading in Dialer Data reporting and management in Dialer Responsible for connectivity, controlling failed rate / abandonment Data churning strategy and implementation Connectivity and Business improvement analysis DNC Scrubbing Downtime tracking and reporting Channels / PRI level monitoring CLID performance monitoring Timely revert to escalations Real Time Analysis of Agents Performance Creating various Performance Reports using MS Excel and Google Sheets Well versed with MS Excel functionalities such as Pivot table, V-look up, etc Requirements : Good communication skills Excellent knowledge of MS excel Should be able to identify the deviation in data behavior and correct it with proper corrective and preventive measures Maintaining KPIs and SLAs Minimum Qualification Higher Secondary 1 to 2 Years of Dialler Experience (Live Vox / Five 9/ Vicidial / Go Auto Dial / Genesys/Avaya etc) Experience of working on US debt collections process would be an advantage Only Candidates with Dialer Executive / RTA experience should apply WORK FROM OFFICE NIGHT SHIFT US PROCESS Interested candidates can Email CV at hr1@bellovista.net Or can WhatsApp CV on 9051296568 Or Call 8100493887 for Interview

Role & responsibilities Configure and troubleshoot SIP trunks, call flows, and routing. Monitor call quality and optimize using QoS metrics (jitter, latency, packet loss). Administer and support telephony platforms like Vicidial or open-source dialers. Manage dial plans, number ranges, hunt groups, IVRs, and call routing configurations. Conduct root cause analysis and resolve L2/L3 voice-related incidents. Coordinate with ISPs, SIP providers, and vendors for provisioning and issue resolution. Maintain technical documentation including call flows, backups, and change logs. Participate in on-call support for telephony-related issues. Preferred candidate profile We are looking for a hands-on VoIP specialist with deep technical expertise in configuring and supporting enterprise telephony systems. The ideal candidate should have strong experience in SIP trunking, call routing, and open-source dialer platforms like Vicidial, along with a solid understanding of networking and troubleshooting complex voice issues.

Who we are? Founded in 2015, SmartPing is a specialized Enterprise & Tele Communications service provider that connects businesses with their consumers over telecom and internet channels. ONE-STOP-SHOP for integrated communication backed up by innovative and intelligent technical platforms for SMEs, MNCs, large enterprises & Government entities Role: Asterisk Developer Department: IT Employment Type: Full Time, Permanent Location: Mohali Roles & Responsibilities: Application Development: Creating custom telephony applications and features using Asterisk's APIs, scripting languages, and modules. System Integration: Integrating Asterisk with other systems, databases, and third-party services to create comprehensive communication solutions. Call Routing and Logic: Developing call routing logic, interactive voice response (IVR) systems, voicemail solutions, call forwarding, and other call handling functionalities. Protocol Implementation: Implementing and managing VoIP protocols such as SIP (Session Initiation Protocol) and RTP (Real-Time Transport Protocol). Testing and Debugging: Ensuring the reliability, performance, and security of Asterisk applications through rigorous testing and effective debugging. Required Skills: We require a person who has experience in Cloud Call Center System development Using Asterisk PBX (Version above 16), Should have strong knowledge of Asterisk AMI and AGI (using perl or php) ,Asterisk Fast AGI , Asterisk Dial-plan ,Asterisk Optimization for High volumes , Strong Knowledge Python and PHP , Maria db (integration with applications) and Asterisk WERRTC ( STUN, TRUN server Deployment)

We are looking for a skilled PHP Developer with 4-6 years of experience who has expertise in Laravel, CodeIgniter, and MySQL. The ideal candidate should be capable of developing high-quality web applications, optimizing databases, and integrating APIs. Experience with VICIdial is a plus. Key Responsibilities: Develop and maintain scalable PHP applications using Laravel and CodeIgniter. Write efficient, clean, and secure code following industry best practices. Optimize MySQL databases for performance and scalability. Work with RESTful APIs and integrate third-party services. Troubleshoot and debug application issues quickly and effectively. Collaborate with front-end developers, designers, and project managers. Ensure code quality, security, and performance through testing and best practices. (Optional) Work with VICIdial customization and integration, if applicable. Required Skills & Qualifications: 4-6 years of hands-on experience in PHP development. Strong expertise in Laravel and CodeIgniter frameworks. Experience with MySQL database design, optimization, and complex queries. Familiarity with version control systems (Git, GitHub, GitLab, or Bitbucket). Knowledge of HTML, CSS, JavaScript, and jQuery is an advantage. Experience in working with RESTful APIs and third-party integrations. Strong problem-solving and analytical skills. Good communication skills and ability to work in a team-oriented environment. (Optional) Experience with VICIdial or similar VoIP/telephony systems is a plus. Nice to Have: Knowledge of cloud hosting environments (AWS, Azure, or DigitalOcean). Experience with Docker, Kubernetes, or CI/CD pipelines. Understanding of Vue.js or React for front-end development.