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10.0 - 14.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be joining a leading provider of technology-driven solutions, R1, dedicated to optimizing financial systems and enhancing patient experiences in hospitals and health systems. R1 stands out by integrating a global workforce of revenue cycle professionals with cutting-edge technologies such as analytics, AI, intelligent automation, and workflow orchestration. R1 India is honored to be recognized among India's Best Companies to Work For 2025, climbing from Top 50 in 2023 to Top 25 in 2024, and now among the Top 20. This achievement reflects our exceptional workplace culture, commitment to employee well-being, inclusion, diversity, and support for healthcare excellence. With a global team of over 30,000 employees and a significant presence in India with more than 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we nurture an inclusive culture valuing every team member. Our mission is to drive efficiency in the healthcare industry, striving to improve healthcare for all stakeholders. Position Title: Associate Director-IT Infra and Operations Function: IT Infra and Operations Location: Chennai preferred. Open for NCR/Hyderabad Shift Timings: 03:00 PM to 12:00 AM IST As the Associate Director of Network Operations, you will lead the design, implementation, and management of a robust network infrastructure to support the organization's operations. Your role involves strategic planning, operational oversight, and leadership to ensure network systems" performance, scalability, and security. You will manage a high-performing team, Azure Cloud network architecture, vendor relationships, and align network services with organizational goals. Key Responsibilities: Network Operations Management: Oversee day-to-day operations of the enterprise network infrastructure, including Azure Cloud, LAN/WAN, wireless, voice, and security systems. Ensure maximum network uptime, performance, and reliability through proactive monitoring and issue resolution. Develop and implement operational best practices and policies to enhance efficiency and security. Leadership and Team Management: Lead and mentor a team of network engineers and administrators to achieve operational excellence. Foster a collaborative and high-performance culture within the network operations team. Manage workload prioritization, performance evaluations, and professional development of team members. Strategic Planning and Execution: Collaborate with senior leadership to develop and execute the network infrastructure roadmap in alignment with business objectives. Identify emerging technologies to enhance network capabilities and recommend upgrades or improvements. Plan and execute large-scale network projects, such as data center migrations, WAN transformations, and SD-WAN implementations. Vendor and Stakeholder Collaboration: Manage relationships with vendors and service providers, ensuring SLAs are met and costs are optimized. Work with cross-functional teams to align network solutions with business and IT goals. Act as an escalation point for critical network issues and collaborate with stakeholders to resolve them. Security and Compliance: Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection/prevention systems. Ensure compliance with industry standards, regulations, and organizational policies. Conduct regular network audits and risk assessments. Budgeting and Reporting: Prepare and manage the network operations budget, ensuring cost-effective solutions and resource allocation. Provide regular reports and updates to senior leadership on network performance, incidents, and initiatives. Qualifications and Skills: Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related field (Masters preferred). Professional Experience: 10+ years of experience in network operations, with at least 3 years in a leadership role. Strong expertise in enterprise-level networking technologies (Cisco, Juniper, Palo Alto, etc.) Join our innovative team in delivering solutions in the evolving healthcare setting. You will have opportunities to learn, grow, collaborate, and make a meaningful impact in the communities we serve worldwide. We offer a culture of excellence, customer success, and patient care while giving back to the community and providing competitive benefits. Learn more at r1rcm.com.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a talented and driven Material Requirement Planner (MRP) at our company, you will be entrusted with the crucial task of collecting, analyzing, and interpreting complex data sets to facilitate well-informed business decisions. Your role will involve collaborating closely with both clients and cross-functional teams to identify trends, patterns, and insights that will directly contribute to our company's growth. Your key responsibilities will include hands-on experience in the MRP process, analyzing requirements, and strategically planning materials to ensure optimal inventory levels for production. You will also be involved in activities such as PO placement, release, reschedule, increase, decrease, and cancel process, along with Supply Planning and Vendor Collaboration. Additionally, you will be responsible for generating daily reports as per client requirements, conducting data analysis to support raw material supply and finished goods demand, and resolving client queries satisfactorily within agreed timelines. To excel in this role, you should possess proficiency in MS Office, particularly MS Excel, as well as working knowledge of SAP. Your expertise in applying supply chain principles, coupled with in-depth knowledge of MRP and production planning, will be essential. Furthermore, your skills in working with query/reporting tools, spreadsheet applications, and presentations will be valuable assets in fulfilling your responsibilities effectively. At our company, you can look forward to comprehensive wellness benefits, including health checks, telemedicine, insurance with top-ups, elder care, partner coverage, and support for new parents through flexible work arrangements. We are dedicated to fostering an inclusive environment where individuals from all backgrounds feel empowered and valued. Your unique identity is appreciated, and you are encouraged to bring your authentic self to work.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Material Requirements Planner (MRP) at our company, you will be responsible for collecting, analyzing, and interpreting complex data sets to drive informed business decisions. Your role will involve working closely with clients and cross-functional teams to identify trends, patterns, and insights that will contribute to the company's growth. Your key responsibilities will include hands-on experience in the MRP process, analyzing requirements and planning materials to meet production at an optimum inventory level, and handling processes such as PO placement, release, reschedule, increase, decrease, and cancel. Additionally, you will be involved in supply planning, vendor collaboration, daily reporting as per client requirements, and data analysis to support raw material supply and finished goods demand. To excel in this role, you should have proficiency in MS Office, particularly MS Excel, and working knowledge of SAP. You should also be adept at applying supply chain principles with extensive knowledge in MRP and production planning. Skills in query/reporting tools, spreadsheet applications, and presentations will be essential for success in this position. At our company, you will enjoy comprehensive wellness benefits, including health checks, telemedicine, insurance with top-ups, elder care, partner coverage, and support for new parents through flexible work arrangements. We are committed to creating an inclusive environment where individuals from all backgrounds feel valued and respected. Your unique identity is appreciated, and you are encouraged to bring your authentic self to work.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
kanchipuram, tamil nadu
On-site
The Project Manager will be responsible for overseeing the planning, execution, and delivery of product development projects within the Product Development and Engineering Department. Your focus will be on managing cross-functional teams to develop and deliver high-quality bags and medical devices for Cell & Gene Therapy, Bioprocess, and Medical applications. It will be your responsibility to ensure that projects are completed on time, within budget, and to the required quality standards. Collaborating with internal stakeholders, external partners, and vendors to meet strategic objectives will also be a key aspect of your role. Your key responsibilities will include developing comprehensive project plans that encompass timelines, budgets, resource allocation, and risk management strategies to ensure the successful delivery of product development initiatives. You will lead a team of design engineers, product managers, and coordinate cross-functional teams including quality assurance specialists, manufacturing teams, and supply chain to achieve project milestones and objectives. As the primary point of contact for project stakeholders, you will provide regular updates on project progress, risks, and outcomes while ensuring alignment with business goals. Managing the end-to-end product development lifecycle for bags and medical devices used in Cell & Gene Therapy, Bioprocess, and Medical applications will be under your supervision. This includes ensuring compliance with regulatory standards such as FDA and ISO. You will be responsible for identifying potential project risks, developing mitigation plans, and implementing solutions to address challenges proactively. Additionally, you will monitor project budgets, allocate resources efficiently, and ensure cost-effective execution of projects without compromising quality. Collaborating with quality assurance teams to ensure that products meet stringent industry standards and customer requirements will be an integral part of your role. You will also work closely with external vendors, suppliers, and partners to ensure the timely delivery of materials and services critical to project success. Maintaining accurate project documentation, including design documentation, change notification, test reports, schedules, budgets, and progress reports, and ensuring compliance with internal and external audit requirements will also be part of your responsibilities. This is a full-time position with benefits such as cell phone reimbursement, health insurance, and provident fund. The work schedule is during the day shift, and there is a yearly bonus. The work location is in person.,
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Customer Services (CS) Care (CAR) representative at Nokia, you will play a crucial role in supporting customers and internal stakeholders with technical and non-technical assistance. Your responsibilities will include troubleshooting, diagnosing, and resolving technical issues reported by customers to ensure high levels of customer satisfaction and compliance with Service Level Agreements (SLAs). In this role, you will work independently within established guidelines, leveraging your specialist knowledge, analytical skills, and practical experience to solve complex problems and contribute to process improvements. You will provide training to less experienced personnel and collaborate with additional support levels as needed, including 3rd party vendors. Moreover, you will develop a deep understanding of customer networks, recommend product improvements, and maintain strong customer relationships on a daily basis. Key Responsibilities: - Troubleshoot, diagnose, and resolve technical issues reported by customers - Ensure compliance with Service Level Agreements (SLAs) and maintain high-quality performance levels - Collaborate with additional support levels and 3rd party vendors for issue resolution - Recommend product and solution improvements to internal product groups - Manage and build customer relationships on a day-to-day basis - Create and reuse knowledge management articles - Contribute to the continuous improvement of SW services processes, policies, and tools - Efficiently restore operational disruptions within committed SLAs - Provide SW support to service delivery teams - Maintain accurate time tracking records - Stay updated on evolving Nokia portfolio and new products and releases Key Skills and Experience: - Impact: Accountable for quality, accuracy, and efficiency with short-term and departmental/project impact - Scope & Contribution: Demonstrates initiative, acts independently, and makes decisions affecting own work - Innovation: Shares knowledge, raises innovative ideas, and demonstrates adaptability to changing environments - Communication: Works to influence others, conducts briefings with senior leaders, and negotiates operational issues - Knowledge & Experience: 3-5 years of directly related experience and a graduate equivalent degree Join Nokia, a company committed to innovation and technology leadership, and be part of a diverse and inclusive culture where you can thrive, grow, and make a positive impact on people's lives. Enjoy continuous learning opportunities, well-being programs, mentoring support, and the chance to work in highly diverse teams. Nokia values inclusion and is an equal opportunity employer, fostering a culture of respect and empowerment.,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
This role involves designing and developing product concepts and specifications that cater to the customers" needs while aligning with technical and business requirements for various aspects of supply chain management. The key to successful product design lies in understanding the customers" needs. You will emphasize and advocate for the customer based on validated research. Identifying and validating pain points and opportunities with the team for impactful solutions will be a core responsibility. Your tasks will include researching, imagining, and designing highly usable and intuitive solutions for products/services to address customer problems aligning with targeted business opportunities across multi-tier supply chain, supporting direct-buy & strategic sourcing initiatives. Collaboration with cross-functional teams to ensure seamless interoperability across the ecosystem is essential. A Bachelor's degree in Information Systems, Computer Science/Engineering, or a related field along with a minimum of 5 to 8 years of experience in gathering and analyzing requirements and designing software prototypes to support product development is required. Operating in an ambiguous environment with a curiosity towards new technologies and a strong desire to learn will be beneficial for the team. Effective communication and collaboration skills are essential for working with cross-functional global teams. Understanding design principles and tools, using UI/UX design practices to advocate for the customer, and helping the team evolve the product are key responsibilities. You will engage in and provide a design perspective for cross-product integrated experiences and ensure a cohesive design within product groups and platforms by adhering to the Ford Design System. Producing research assets such as journey maps, affinity walls, empathy maps, storyboards, personas, etc., to capture learning and communicate the immersive customer experience with the team and other stakeholders is crucial. Conveying design requirements and specification details to the team, communicating how design incorporates both customer and business value, and working across Product Development, Material Planning & Logistics, and Supply Chain functions to address critical needs for mitigation of supply chain shortage are important aspects of this role. Planning and conducting customer research, validating researched data, iteratively hypothesizing and discovering new opportunities for customers" needs/desires, and seeking continuous feedback to make research-driven product decisions are key responsibilities. Engaging with the Product Owner and team to prioritize and define product strategy and roadmaps, collaborating with vendors, technical peers, and maintaining awareness of technology advances are also part of the role. Contributing to maintaining a readied backlog, advocating the use of agile methodologies, developing relationships, and assisting in estimation, systems testing, triage, and debugging sessions for N-Tier tool integration issues are additional responsibilities. Your role will also involve helping track product and data quality metrics to ensure the effectiveness of the products and services being developed.,
Posted 6 days ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As a Manager of Product Training specializing in ATM, Recyclers, and Cash Automation Devices, you will be responsible for designing and delivering technical and operational training programs. With over 8 years of experience in the field, you will play a crucial role in providing training to internal teams, clients, and service engineers. Your deep product knowledge, technical expertise, and the ability to simplify complex concepts will be essential for effective learning. Your primary responsibilities will include designing and conducting comprehensive training programs for ATMs, recyclers, and cash automation devices. You will develop technical training manuals, SOPs, and user guides to ensure proper equipment usage and maintenance. Additionally, training field service engineers, banking professionals, and internal teams on product functionalities, troubleshooting, and best practices will be a key part of your role. In terms of content creation and process documentation, you will be required to create structured training content such as presentations, e-learning modules, and interactive training materials. Developing step-by-step process documentation to assist technicians and end-users in handling and maintaining devices will also be part of your responsibilities. Keeping training content updated to reflect new product features and regulatory changes is crucial. Collaboration with stakeholders and vendors is another important aspect of the role. You will work closely with product management, R&D, and operations teams to understand training needs. Liaising with OEMs, vendors, and technology partners to ensure accurate and up-to-date product knowledge will be essential. Conducting client training programs to enhance product adoption and customer satisfaction will also be part of your responsibilities. Ensuring training effectiveness and continuous improvement is key. Implementing assessment tools and feedback mechanisms to measure training effectiveness, identifying skill gaps, and continuously improving training methodologies are important tasks. Utilizing Learning Management Systems (LMS) to track training completion and employee progress will be part of your routine. Key skills and competencies required for this role include strong expertise in ATM, recyclers, and cash automation technology, hands-on experience in hardware/software troubleshooting and technical training, excellent content development, process documentation, and presentation skills, proficiency in using training tools, LMS platforms, and digital learning methodologies, the ability to translate complex technical concepts into easy-to-understand learning modules, and strong stakeholder management skills with the ability to collaborate with cross-functional teams. To qualify for this role, you should have a Graduate/Postgraduate degree in Engineering, IT, Electronics, or a related field. Additionally, certification in Training & Development, Technical Writing, or Instructional Design would be a plus.,
Posted 1 week ago
3 - 5 years
5 - 7 Lacs
Pune, Gurugram
Work from Office
The HR Senior Associate of DE&I will work as a critical enabler of connecting people to information, solutions, and each other by managing the platforms, tools, and connection forums we use to support our stakeholders and partners. This person will be a member of ZSs global HR DE&I Center of Expertise CoE (or DEI CoE) which helps ZS achieve its diversity, equity and inclusion commitments through an operating model that focuses on (1) global change, (2) belonging network community development, (3) service delivery and amplification, and (4) regional go-to-market strategies.This role is perfect for an HR or Project Management expert who excels in connecting people, managing data, and enhancing. What you'll do: Global DEI Forum: Co-host monthly global DEI Forum calls with the Global Inclusion Lead and manage event page publications. Data-Driven Insights: Assess platform data to measure progress and drive informed decisions about the firms diversity, equity, and inclusion goals and objectives. Vendor Collaboration: Ensure quality employee experiences by managing vendors support of 3rd party tools licensed to support community and connection across the firm. Advise DEI CoE Lead on contract requirements. Network Management: Establish and manage communication channels (e.g., mailbox, Yammer, MyZS, MS Teams) that support our belonging network. Establish ways to keep our enterprise colleagues informed of developments and opportunities to improve communications proactively. Strategic Communication: Develop campaigns and strategies with our marketing and communications team to amplify DE&I priorities and progress. Data Protection: Maintain strict adherence to data protection guidelines while addressing stakeholder needs. Impactful Work: Dive into the meaningful and powerful work of DEIB, with numerous opportunities to expand your knowledge and expertise. Global Influence :Be a part of ZSs global HR DE&I Center of Expertise (CoE), driving our diversity, equity, and inclusion commitments. Collaborative Environment: Work with a diverse team of professionals across IT, Internal Communications, HR, and more to create broad and impactful messaging strategies. Professional Growth :Embrace new challenges and professional development with a growth mindset. What you'll bring: Connector: Someone who loves connecting people and understanding their needs to foster a sense of belonging. Collaborator: A team player who enjoys working with various professionals to create impactful communication strategies. Problem Solver: An expert in unstructured problem-solving, capable of creating and communicating credible options for action. Growth-Oriented: A professional with a growth mindset, eager to tackle new topics and challenges. Additional Skills: BS / BA degree, advanced degree preferred. Prior 3+ experience influencing and shaping business strategy, talent strategy, or both. Prior experience with formal presentation planning, facilitating, and presenting during large group forums and meetings. Provides a consistent model of inclusive, empathetic, and diplomatic behaviors; applies discretion when needed. Effective communicator - able to listen effectively, draw inferences from conversations and observations; able to convey a clear point of view. Willing to travel across various locations regionally; some international travel required.
Posted 2 months ago
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