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1.0 - 5.0 years
0 - 0 Lacs
thrissur, kerala
On-site
As an Automobile Service Advisor, your primary responsibility will be to engage directly with customers, assess their vehicle service requirements, recommend suitable services, and provide accurate estimates of costs and timelines. Your pivotal role will involve ensuring high levels of customer satisfaction while also contributing to the efficient functioning of our service department. The ideal candidate for the position of Service Advisor should possess a Diploma or higher qualification and have a minimum of one year of experience in the same field. The salary range for this role is between 15000 to 25000 INR along with additional incentives. This is a full-time job opportunity with benefits like health insurance and Provident Fund. The working schedule for this position is during day shifts, and there is a provision for performance bonuses based on your achievements. The work location is on-site, and the application deadline for this role is 12/04/2025, with the expected start date also being 12/04/2025.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
As a team member in this role, you will be responsible for greeting customers and understanding their vehicle service needs. You will provide accurate cost estimates and explain recommended repairs to ensure transparency and clarity for the customers. Collaborating with the service team will be crucial to coordinate and ensure timely vehicle servicing. Keeping customers informed about the service progress and any changes that may arise is essential to maintain their satisfaction. Your role will also involve handling customer inquiries and complaints with professionalism and efficiency, aiming to achieve high levels of customer satisfaction. Maintaining service records and documentation accurately will be part of your responsibilities. Additionally, you will have the opportunity to promote additional services and offers to enhance the overall customer experience. This is a full-time, permanent position with benefits including Provident Fund. The work schedule is during day shifts, and the work location is in person to engage directly with customers and the service team.,
Posted 1 week ago
1.0 - 4.0 years
3 - 8 Lacs
Noida, Patna, Nashik
Work from Office
Experience in vehicle service, especially two-wheelers Technical expert on ground– troubleshoot, investigate & support dealer workshops. Lead field-based technical investigations and support root cause analysis Perform diagnostics on EV vehicles
Posted 3 weeks ago
4.0 - 8.0 years
4 - 8 Lacs
Kozhikode, Calicut
Work from Office
Role & responsibilities The person will be responsible for a set of dealership and will manage workshop of channel partners to ensure customer satisfaction and complaint resolution, achievement of business goal, ensure and sustain quality of repair & implementation of in dealership processes Extend Technical support dealer when required / intervene and solve technical issues at dealership. Act as a conduit between Field and Product support team and share reports as required so that relevant technical information is passed to QA and R&D. Enhance and maintain quality of repair in dealership. Achieve vehicle reporting plan in dealer workshop / achieve Spare and Oil Business plan for assigned dealerships. Ensure manpower adequacy and % of trained manpower in dealer workshop. Secondary network expansion - planning and execution / Conduct OJT for dealer service manpower. Guide dealers about warranty SOP and ensure claims are submitted by dealer on Time. Ensure customer satisfaction in dealership. Plan and execute service marketing activities in dealers territory. Ensure escalated customer concern closure in a timely manner in coordination with dealer team. Preferred candidate profile Degree in B.E. / Diploma in Mechanical / Automobile. Min. 4 to 8 years of Experience in Field Service of Automobile Industry. Should have Exposure of Diesel / CNG / EV Technology. Should have Exposure of Direct handling of Dealerships.
Posted 1 month ago
2.0 - 7.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Roles & Responsibilities: Receiving walk in vehicles / Booking vehicles Understand customers service need and preparing Job cards as per standard Take trials of the bike to understand customer concerns / complaints better or to diagnose the cause of the problem Look for opportunity to sell any value added products (Subscription/AMC etc.) available Coordinate with Floor Supervisor to ensure vehicle readiness as per commitment. Inform customer on vehicle readiness, jobs carried out and final cost Explain the job done through failed parts & offer test ride if required Check and ensure all customer concerns are resolved before delivery. Secondary Responsibilities Intimate repair cost and time and take customers approval. Inform on pending jobs (if so) or future jobs to be carried out on the vehicle •Hand over and collect the instant feedback form from the customer
Posted 1 month ago
5.0 - 8.0 years
5 - 6 Lacs
Bengaluru
Work from Office
Requirements: Technical Proficiency: • Should be proficient In Passenger Vehicles repairs. • Building Efficiencies by reducing TAT. • Laying down and ensuring strict adherence to processes. • Good Analytical ability to highlight variances & improvise on them. • Keeping track and planning inventory along with the Inventory department. • Preparing and submitting various reports to the reporting manager. • Daily analysis of pending / carry forward repairs ensuring minimal overnight pending cars. Keeping track & reducing repeat Jobs and re-visits. • Building Relationships with External Vendors for Specialized Labour Jobs. Team Management: • Building a robust team and growing as per the requirements of the business. • Should be able to lead a team driven to optimising efficiency. • Succession Planning of the team members at all levels. • Taking on training and upskilling efforts for the team.Role & responsibilities Kannada language is mandatory Preferred candidate profile : From automobile industry specifically into EV
Posted 1 month ago
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