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2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You will be responsible for developing and implementing service strategies to enhance customer satisfaction, retention, and profitability. As a Service Manager, you will lead a team of service technicians, engineers, and support staff to ensure efficient and effective service delivery. You will provide technical support to customers and internal teams on product installation, troubleshooting, and maintenance for valve systems, automation systems, water metering systems, and pressure-reducing valves. Your role will involve overseeing the planning, execution, and completion of service projects, including installations, repairs, and maintenance activities. Building and maintaining strong relationships with key customers, understanding their needs, and providing timely solutions to ensure satisfaction will be a crucial aspect of your job. Identifying opportunities to upsell services, renew maintenance contracts, and secure new AMC agreements to drive revenue growth will also be part of your responsibilities. Ensuring that all service activities meet industry standards and exceed customer expectations through the implementation of quality assurance processes will be essential. You will also be responsible for developing training programs for service staff to enhance their technical skills and knowledge, keeping them updated on the latest industry trends and technologies. To qualify for this role, you should have a Bachelor's degree in Engineering or a related field (Master's degree preferred) and a minimum of 2-3 years of experience in service management, preferably in a manufacturing or automation industry. A strong technical background in valve manufacturing, automation systems, water metering systems, and pressure-reducing valves is required. Proven leadership experience with the ability to inspire and motivate a team, excellent communication, negotiation, and interpersonal skills are also necessary. Possessing a project management certification (e.g., PMP) would be advantageous. Additionally, you should be willing to travel to customer sites as needed for service-related activities, have strong problem-solving skills, attention to detail, and the ability to work effectively in a fast-paced and dynamic environment. A commitment to continuous improvement and learning, as well as experience in managing service contracts and agreements, is desirable. Location: LEHRY INSTRUMENTATION & VALVES PVT LTD ROOM NO.37/38,EMPIRE BUILDING, 1ST FLOOR,OPPOSITE CSMT STATION, DR.D N ROAD,FORT, MUMBAI-400 001 Job Type: Full Time Job Location: Mumbai,
Posted 4 days ago
5.0 - 10.0 years
15 - 17 Lacs
Chennai
Work from Office
Achieve sales target of value and quantity in the territory Provide sales projection and analysis Technical support to distributors and users, and its technology development Gather market information and analysis, marketing for existing markets expansion and for creating new markets Maintain customer database and competitors cost information, and support to Licensee of public institutions and user approval Sales of general and industrial use valves Channel sales management (distribution network) Sales to valve contractors and end users Worked for multi-national companies that handle high-end products Worked for valve manufacturing companies
Posted 1 month ago
10 - 14 years
16 - 22 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
- Develop sales strategies that ensure attainment of company sales goals and profitability. - Proactively Develop new customer contacts and build long-lasting business relationships. - Secure new business by developing and evaluating and identifying prospective customers and creating a strategy with an action plan to realize the potential of these new business opportunities. - Perform needs analysis to understand and target companies buying needs and objectives. - Manage, orchestrate, and direct proposal presentations, oral presentations, and client meetings. - Maintain billing records of existing clients and retrieve payments. - Achieve sales & booking target month on month for his/her region. Location - Vizag, Bhubaneshwar.
Posted 2 months ago
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