3 User Feedback Jobs

As an Automation Quality and Business Analyst, you will play a crucial role in ensuring the quality of products through automation testing while collaborating with subject matter experts to gather business requirements. Your responsibilities will include aligning these requirements with the business goals and technology trends to develop a strategic roadmap for the enterprise architecture. Your background should encompass a strong foundation in automation testing and business analysis, supported by at least 5 years of hands-on experience in developing test plans, functional test automation, and performance testing for Web-based enterprise applications. Proficiency in SQL/data verification testing, along with extensive experience in automation tools such as Selenium and JMeter is essential. Additionally, familiarity with AWS cloud, SOAP and REST principles, microservices architecture, and quality engineering practices will be beneficial. Your role will involve capturing business requirements effectively to articulate user stories and define acceptance criteria using Business Driven Development (BDD) methodology. You will collaborate with developers to ensure that the code meets the acceptance criteria through automated testing, and work closely with product managers to prioritize requirements and create sprint/release plans. Effective communication with business stakeholders to gather user feedback and refine requirements will be a key aspect of your responsibilities. While not mandatory, having knowledge of US mortgage processes would be advantageous for this role. Your success in this position will be driven by your excellent communication skills, analytical mindset, and proven track record in requirement gathering and testing of enterprise applications.,

The IT Business Intermediate Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Product Owner for Compliance Technology: Key Responsibilities: Understand the Product vision, strategy, and roadmap and own it. Align Product goals with Business objectives, and regulatory requirements. Act as a bridge between Business and Technology Teams, ensuring clear communication of Product requirements. Work closely with Product Manager, and Senior stakeholders to understand and prioritize the backlog. Collaborate with UI/UX designers to create user-friendly product features. Own and manage the Product backlog, define user stories, acceptance criteria, and prioritization of user stories based on business value. Work in an Agile environment, driving sprints and ensuring timely delivery of product features. Partner with Scrum master, Development team, and Quality Assurance team to ensure smooth sprint execution. Define KPIs to measure Product success, and report. Get user feedback on Product features to refine the backlog with an aim to improve customer experience. Deliverables and actions: Maintained and prioritized Product backlog, with well-defined user stories and acceptance criteria User journey maps and wireframes for Business functional flows Demo to stakeholders and development teams to ensure alignment with business objectives Acceptance testing for key features Sprint review presentations showcasing delivered features, and next steps Customer feedback reports Education: Bachelor's degree/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Business Analysis / Client Services ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. ,

Responsibilities Conduct user research and analysis, including user interviews, usability testing, and competitive analysis. Create user personas, journey maps, and other user-centered design artifacts. Design intuitive and user-friendly interfaces for web and mobile applications. Develop wireframes, mockups, and prototypes to communicate design concepts. Conduct usability testing and gather user feedback to iterate on designs. Collaborate closely with engineers to ensure the successful implementation of design solutions. Stay up-to-date with the latest trends and best practices in UX design. Advocate for user-centered design principles within the organization. Contribute to the development and improvement of the design system. Qualifications 4+ years of professional experience as a UX Designer. Strong portfolio demonstrating a strong understanding of UX principles and best practices. Proficiency in design tools such as Figma, Sketch, Adobe XD. Experience conducting user research and usability testing. Experience working on B2B products is a plus. Experience with low-code/no-code platforms is a plus. Excellent communication, presentation, and collaboration skills. Strong problem-solving and analytical skills. Ability to work independently and as part of a team. A passion for creating user-centered experiences (ref:hirist.tech),