9.0 - 14.0 years

5 - 9 Lacs

Hyderabad

Work from Office

Generic Accountability Having good understanding on Siebel UCM/CRM data model and provide technical solutioning on business requirements and issues related data migration and data loading. Perform a day-to-day operational & maintenance support functions within Siebel application including issue troubleshooting, ticket resolution, provide business clarification and batch data load monitoring. Communicate, escalate, and resolve problem ticket issues as appropriate and working with the users/stake holders in resolving incidents based on seviority. Well aligned with ITIL process in the areas of Incident management, Change management and problem management Specific Accountability Should have hands on development experience in Siebel EIM , PL/SQL,Unix shell scripting and Siebel Configuration & ETL tools. Have an excellent understanding of Siebel Application data model and architecture. Understand functional requirement and convert to Siebel design and implement with Siebel technologies including Siebel UCM ,EIM, PL/SQL,Unix shell scriting and any other ETL tools such as ODI. Should be able to build/modify batch interfaces including IFB,PL SQL views,procedures,shell scritps as per requirements and adhering to best practices. Also should be able to troubleshoot batch integration issues in production and other data related issues. Should be able to create integration mapping document by discussing with the relevant stake holders and prepare design. Should have strong experience in writing complex Functions within the framework and boundaries of Group policies as well as overall organisational and governance frameworks. Authorised to take decisions as per the approved authorisation matrix.

Posted 1 day ago

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