Role & responsibilities Business & Strategy Planning: Develop and implement social media strategies aligned with the company's annual plan & budget. Study consumer behavior and undertake market research to refine target audience for the group / domain of the program. Set social media KPIs (Key Performance Indicators) and track their progress Plan calendar and execute social media campaigns. Content Creation and Management: Create engaging and high-quality content (text, images, videos) for various social media platforms. Plan, deliver and optimize content across different platforms. Social Media Performance and Analytics: Engage and build subscriber base for YouTube, LinkedIn, Instagram, Facebook, Twitter and other social media channels. Track and analyze social media performance metrics (engagement, reach, conversions). Keep all the tools contemporary and keep pace with best industry practices Online reputation management (ORM) Develop and implement strategies for managing online reviews on platforms Build framework and communication strategies for managing ORM utilizing tools and platforms Preferred candidate profile MBA with 3-7 years experience in managing social media platforms in education, services, ecommerce companies or in any reputed ad agency (preferable though not restricted) Deep understanding of various social media platforms, their algorithms, and best practices. Ability to track, analyze, and interpret social media data to measure performance and make data-driven decisions. Ability to think outside the box and develop innovative social media strategies. Excellent communication skills

About the Role: We are building in-house expertise for end-to-end visa processing to reduce dependency on external agencies and ensure seamless support to our internal teams. This role is ideal for professionals with deep domain knowledge and a passion for precision. Key Responsibilities: Independently manage visa applications across multiple countries Guide internal teams on documentation, timelines, and application processes Ensure compliance with consular and Global protocols Stay updated on evolving visa regulations and requirements Develop and execute strategic partnership plans to enhance brand visibility and customer engagement Candidate Profile: Strong hands-on experience in visa processing across various geographies Deep understanding of documentation, consulate/ procedures, and regulatory requirements Highly detail-oriented and capable of independently driving the process Preferred Backgrounds: Travel companies with internal visa departments Experience working with directly with embassies/consulates Proven track record in closing high-impact partnerships Excellent communication, negotiation, and relationship management skills Analytical mindset with a focus on results

About Company: A Leading MNC into Manufacturing of Industrial & Consumer Products Role Title: Sr. Manager- Taxation Location: Bangalore Primarily IC role Reporting to: Director Tax APAC Working Days: 5 days/week (Hydrid) Role Purpose: This role is responsible for all direct corporate income tax matters in India and Sri Lanka, and for advising on indirect taxes matters. The role will involve active management of risk mitigation, tax audits, tax incentives and opportunities in these territories. In addition, the role is responsible for transfer pricing, tax reporting, tax forecasting, tax authority audits and tax advisory matters for these territories. Desired Skills & Expertise: Education: Degree + ACCA/CA or equivalent tax qualification At least 10+ years of experience in tax work related areas Sound knowledge of tax rules and regulations in India Liaising with tax bureau Experienced in Indian tax audits Strong analytical and problem-solving skills Experience in managing tax processes Excellent communication and people skills, including face to face, over the telephone and in writing; confident in dealing with individuals at all levels of an organisation Ability to handle tight deadlines and work on multiple issues at the same time. Familiar with SAP and other application tools such as Excel, Word, PowerPoint Inquisitive with ability to learn tax rules and regulations of other tax jurisdictions High personal standards, integrity & attention to detail, able to demonstrate effective judgement & decision making. Able to work with other corporate functions such as treasury, group accounting and legal team.

Job Description: Experience Level 6 - 8 Years Overall Industry experience of 6 - 8 years with 5+ years specifically in IT Presales. 5+ years of relevant experience in Presales/Bid management (>2 M USD to 10 M USD size opportunities). Tech/Domain knowledge: Good to have experience in BFSI, Travel & Hospitality, or Public sector. Geography Experience : Europe, Americas RFP Management : Create a Deal Summary for Bid Qualification, create Win Strategy/Themes with inputs from SMEs and leaders. Anchor and lead end-to-end solutions process for pursuits, onboard practice and solutions resources, create bid plans, plan interim and final milestones with regular SME reviews Ability to add value by asking relevant questions in context to RFP requirements. Build solution storyboards with inputs from all stakeholders - ensuring a compelling response. Collaborate with multiple teams that are geographically dispersed Project manage the entire bid; track and publish bid plan and risks; take corrective action. Ensure submission on time with high quality while being process compliant. Create pitch decks, should have mature PowerPoint skills. Estimation Coordinate with practices/delivery for estimation Enable estimation reviews and optimization Engage in various commercial model scenario building Sales Enablement Client Meetings : Ability to take initial calls with Sales to present Co Corporate and CXO level calls to present Co capabilities along with Region Heads/ CoE Heads / Sales Heads Research : Ability to research on the customer, align our unique value-adds & key differentiators to their specific needs in the proposal response Other skills Interpersonal Skills/Stakeholder Management : Ability to build strong internal connect with CoEs, Service Lines, Domain practices and other support departments Should be aware of IT Software development lifecycle , processes, and tools & technologies (Digital, DevOps, Agile, Cloud, Big Data, Intelligent Automation, etc.) Pricing Models: Should be aware of different pricing models – Managed Services, Outcome-based, Fixed-price, T&M etc. Knowledge management : creation of new content (such as case studies), uploading all submitted proposals/pitches to repository and refreshing repository with new content Reporting : weekly, quarterly and annual reporting on opportunities managed Preferable skills & certifications : MBA in any stream, Experience as a Business Analyst is a plus. Travel: Should be open for short -term travel (within or outside India as required)

Role Summary: Drive sales and business development of Flexible Packaging products by identifying new markets, managing key accounts, and achieving revenue targets. Key Responsibilities: • Develop and execute sales strategies for Packaging vertical (PP/HDPE Fabric, Woven Sacks, LDPE films, and BOPP bags). • Identify and onboard new clients while nurturing existing relationships. • Collaborate with R&D and production teams to offer customized solutions. • Track market trends, customer needs, and competitor activities. • Meet sales targets and prepare regular sales forecasts and reports. Key Skills: • Strong technical knowledge • B2B sales, negotiation, and customer relationship management • Preferably from South Indian Qualifications: Any graduation with 5+ years of experience in domestic sales into packaging industry, costing exposure is added advantage.

Role & responsibilities Purpose: The Industrial relations officer will drive Institutes collaboration with industry, leveraging campus strengths in academic programs, facilities, and faculty expertise. This role is responsible for building and maintaining a robust database of Chennai based organizations, cultivating relationships, promoting Institutes offerings, and securing consultancy projects, corporate trainings, and upskilling partnerships to generate revenue for the institution. Identify and pursue consultancy project opportunities aligned to Institutes areas of expertise and industry requirements. Draft, review, and submit proposals, MoUs, and contracts in coordination with legal and finance teams. Ensure clear documentation of scope, deliverables, timelines, and financial terms for each engagement. Work closely with faculty, research centres, and administration to align offerings with industry trends and feedback. Coordinate with marketing, finance, and operations teams to ensure seamless delivery of projects and programs. Initiate and sustain regular communication with industry representatives through meetings, site visits, calls, and events. Represent Institute at industry forums, conferences, and networking events to strengthen institutional visibility and rapport. Preferred candidate profile Bachelors degree in Human Resources, Law, or related field

Role Overview As the General Manager Public Policy and Government Relations , you will be responsible for driving advocacy initiatives, managing stakeholder relationships, and navigating regulatory frameworks across key markets. The role demands strategic thinking, strong policy acumen, and deep networks across state-level administrative bodies. You will serve as Co’s representative in critical conversations with state officials and help mitigate risks, resolve conflicts, and enable business expansion through policy interventions. Key Responsibilities 1. PDP (Partner Delivery Personnel) Relations & Strike Resolution Act swiftly to minimize the duration and impact of strikes involving delivery partners. Escalate issues to relevant state administrative authorities and represent Co during negotiations or before quasi-judicial bodies. Work in close coordination with the liaison team to achieve timely resolutions. 2. State-Level Advocacy Projects Collaborate with business leaders to influence and shape policies that improve the ease of doing business for Co across various states. Identify regulatory bottlenecks and drive efforts to cut bureaucratic red tape. Maintain proactive engagement with state governments to unlock growth opportunities. 3. Operations & Standardization Lead the standardization of documentation, processes, and communications pertaining to PDP relationships. Implement operational consistency across India One markets initially, followed by gradual rollouts in India Next regions. 4. Team Development & Mentorship Mentor and upskill the liaison team to engage effectively with senior state administrators and political leaders. Ensure each India One market has a capable resource identified for high-level escalations and issue resolution. 5. Documentation & Knowledge Management Maintain updated stakeholder maps in each major state (refreshed quarterly). Create and manage official correspondence templates, whitepapers, and state-specific documentation outlining Co’s economic contributions. 6. Regulatory Support for New Business Initiatives Facilitate regulatory approvals for emerging business lines such as Meat, Alcohol, and evolving versions of ecomm business Partner with regional teams to ensure timely clearances and regulatory compliance. Mandatory Requirements Excellent Communication Skills: Strong written and verbal communication in English and regional languages (preferred). Regulatory Expertise: Deep knowledge of state regulations, especially excise (alcohol laws) and labor laws. Stakeholder Management: Ability to represent Co confidently at senior levels within state bureaucracies and legislatures. Documentation & Project Management: Strong documentation abilities with proven project management discipline. Compliance Knowledge: Sound understanding of regulatory frameworks and compliance protocols.

Skills requirement CA / IRM with 10+ years experience of setting up and/or running Enterprise risk management function for a reasonable size FMCG/manufacturing company. Alternatively at Mid management level in a large FMCG working directly with Enterprise Risk Leader. Strong knowledge of risk management methodologies, tools, compliance frameworks, and internal control practices. Experience in a complex and multi-business organizational environment is preferred. Excellent leadership, communication, and interpersonal skills to collaborate with stakeholders at all levels. Ability to understand business, analyze complex issues, exercise sound judgment, and provide practical solutions. Demonstrated experience in driving change and continuous improvement initiatives. Operating and collaborating effectively with diverse teams across the org and embracing the views of others to develop optimal solutions A working knowledge of information technology, particularly how systems and applications integrate with business processes and operations. Roles and responsibilities Candidates will be responsible for effective implementation of risk management frameworks and risk culture through ownership of policies, processes, thresholds and controls that would enable prompt risk identification, accurate risk measurement and effective risk mitigation. Implementing an overall risk management process for the organization that includes conducting and assisting in the identification, assessment, monitoring and mitigation of risks throughout the group. Analyze and report risk profile and control performance, and benchmark processes against regulatory requirements, Company standards and industry best practices to develop and improve the Company risk management framework. Ensure the business manages all types of risk within agreed statements of risk appetite. Embed the risk appetite statement and risk limits into their day-to-day activities so as to embed prudent risk taking into the Company's risk culture and day to day management of risk. Risk register and KPIs Develop risk registers for all the material BUs based on the designed risk management framework Operationalize the risk register into measurable business KPIs. Put in place digitisation plans for tracking such measurable KPIs. Establish an early warning or trigger system for breaches of the company's risk appetite or limits; Annual refresh of the risk registers across all business units. Monitors and analyzes risks within the company's business units and reports action planning on these risks to the management and Committees. Drive automation/ process efficiency in managing risk registers and monitoring KPIs identified to help business understand early signals and take action Leadership and management Set up a monthly/ quarterly review to identify new and emerging risks with the key business leaders and create an effective review cadence. Liaise with leadership and senior managers to identify risks in their business areas, and agree the controls required to mitigate each risk. Be part of key business reviews and understand overall business risk landscape Prepare & analyze various reports / Deck for the various committees, top management and other stakeholders. Board and Risk Management Committee Preparation of all agenda items for Risk Management Committee. Develop qualitative and quantitative risk reporting dashboards for Board Risk Management Committee to support effective decision making Compliance Ensures the organization's risk management policies and strategies are in compliance with applicable regulations, standards, and strategic imperatives of the organization. Ensure compliance with company's policies and reviewing the effectiveness of controls designed to address risks Review of amendments in policies and standard operating procedures (SOPs)/risk control matrix related to Financial, Operational, Reputational, market and other risks KRAs Drive Implementation of ERM policy, processes, and various risk initiatives within the organization as required under SEBI LODR, Companies Act and other applicable laws and regulations Support and Contribute to continuous improvement and maturity of the Enterprise Risk Management (ERM) framework, policy, and processes. Identify risks and their mitigation for various functions/departments and liaison with different stakeholders to facilitate resolving the issues/risks via updated risk registers and reporting to the management and Board risk management committee Perform Risk assessments and periodically review risk policies, procedures across business,frameworks to ensure risk register and overall risk management is upto date Implement emerging risk management practice to ensure robust risk management within the organization

Exciting Opportunity Alert! We are hiring for the position of ReactNative Developer SSE & SE 2 (Experience - 4years to 8 years) at trailblazing technology company reshaping the automotive retail industry Position Details: Location: Bangalore Experience: 4years to 8 years Product Based companies only Key Responsibilities Design and Build a complicated Workflow Understanding the user persona and deliver a slick experience Experience in React Native, JavaScript , HTML, CSS, JQuery, HTTP Create UI and app components from wireframes and prototypes Work with native modules when required Write tests to ensure top performance Boost front-end or client-side performance by eliminating performance bottlenecks Work with Redux architecture to boost website and mobile app performance Create and implement smooth, clean animations to attract and retain customers on multiple platforms . If you are ready to lead and make a significant impact, apply now! Email your resume to: sonal@silverpeople.in

Role Overview: We are seeking an innovative, hands-on R&D Manager with deep expertise in UHT and retort processing, who can take formulations from concept to shelf-ready stage. You will be the go-to person for all product innovation, formulation, stability, and ingredient optimization across our fast-growing portfolio of plant-based beverages and juices. ________________________________________ Key Responsibilities 1. Product Development Lead R&D for UHT-processed and retort able plant-based beverages (juices, plant milks, nutritional drinks). Develop shelf-stable, clean-label formulations that deliver superior taste, texture, and nutrition. Design and execute trials for flavour, texture, and product stability. 2. Ingredient Mastery Select and optimize use of stabilizers, gums (e.g., gellan, guar, locust bean), emulsifiers, proteins, flavours, and sweeteners. Work with ingredient and flavour houses to source innovative, clean-label and sustainable ingredients. Stay updated on functional ingredient trends in the plant-based category. 3. Process Development & Optimization Ensure compatibility of formulations with UHT, HTST, and retort processing technologies. Collaborate with manufacturing teams to scale up from lab/pilot to commercial production. 4. Shelf-Life & Stability Testing Lead shelf-life studies (microbiological, sensory, and functional testing). Troubleshoot formulation challenges like phase separation, sedimentation, or flavour loss. Propose preservative-free solutions when possible. 5. Regulatory & Documentation Ensure all formulations are compliant with FSSAI and export regulations. Maintain robust documentation of formulas, trials, and processing parameters. 6. Cross-functional Collaboration Work closely with packaging, marketing, procurement, QA, and operations teams to ensure successful product launches. Evaluate consumer feedback and refine products post-launch. ________________________________________ Ideal Candidate Profile Education B.Tech / M.Tech / MSc in Food Technology, Dairy Science, or a related field. Experience Minimum 5+ years in R&D with plant-based, dairy-alternative, or functional beverage brands. Proven experience in UHT and retort beverage product development. Hands-on with stabilizers, emulsions, gums, and flavour systems. Skills & Knowledge Deep understanding of food chemistry and ingredient processing behaviour. Clean-label formulation mind-set with attention to nutritional value. Strong project management, documentation, and cross-functional collaboration skills. Existing vendor or co-manufacturer network is a plus. ________________________________________ Nice to Have Experience working with Tetra Pak or similar aseptic systems. Familiarity with clean-label trends, minimal processing, and natural preservation techniques. Exposure to sustainable ingredient sourcing and functional superfoods. ________________________________________ Why Join Us? Be a pioneer in the plant-based and sustainable food revolution. Work on cutting-edge product innovation with real-world impact. Join a fast-paced, passionate team with a start-up mind-set and global ambitions. Opportunity to lead end-to-end product creation from R&D lab to commercial success.

A rapidly growing product-first technology company is seeking a results-driven Senior Product Manager to lead its next-generation data lake and analytics capabilities. This role is a perfect fit for professionals passionate about creating scalable, AI-ready data solutions that drive meaningful impact across global enterprise ecosystems. Key Responsibilities Own end-to-end delivery of core data platform modules that power analytics, dashboards, and AI-driven insights Collaborate with engineering, BI, and business stakeholders to define clean and extensible data models Translate complex requirements into well-structured product documentation, ensuring alignment across cross-functional teams Standardize metadata, lineage, and documentation practices to drive clarity and trust across data assets Design for scalability, performance, and security in a cloud-native, multi-tenant SaaS environment Contribute to long-term architectural evolution and BI tool integration efforts Ensure data products are easily discoverable, user-friendly, and enterprise-ready Apply modern tools and best practices such as dbt, data catalogs, and cloud data lakes Ideal Candidate Profile 6- 8 years in product management with focus on data platforms, analytics, or SaaS products Proven expertise in data modeling, ELT/ETL development, and delivering cloud-native data solutions Hands-on experience with BI and warehouse platforms such as Snowflake, Redshift, BigQuery, Tableau, ThoughtSpot, or Power BI Demonstrated ability to write concise PRDs and collaborate across technical and non-technical teams Familiarity with embedded analytics and semantic modeling is highly desirable Strong conceptual understanding of metadata governance, scalability, and usability in enterprise data systems

A leading player in cloud-based enterprise solutions is expanding its analytics leadership team in Bangalore. This pivotal role calls for a seasoned professional to drive the evolution of data products and analytics capabilities across international markets. The ideal candidate will possess the strategic vision, technical expertise, and stakeholder savvy to lead in a fast-paced, innovation-driven environment. Key Responsibilities Lead and mentor a dynamic team of product managers to scale enterprise-grade data lake and analytics platforms Drive program execution and delivery with a focus on performance, prioritization, and business alignment Define and execute the roadmap for an analytical data platform, ensuring alignment with strategic and user-centric goals Collaborate cross-functionally with engineering, design, and commercial teams to launch impactful BI solutions Translate complex business needs into scalable data models and actionable product requirement documents for multi-tenant SaaS products Champion AI-enabled analytics experiences to deliver smart, context-aware data workflows Maintain high standards in performance, usability, trust, and documentation of data products Ensure seamless execution of global data strategies through on-the-ground leadership in India Promote agile methodologies, metadata governance, and product-led thinking across teams Ideal Candidate Profile 10+ years in product leadership roles focused on data products, BI, or analytics in SaaS environments Deep understanding of modern data architectures, including dimensional modeling and cloud-native analytics tools Proven expertise in building multi-tenant data platforms serving external customer use cases Skilled in simplifying complex inputs into clear, scalable requirements and deliverables Familiarity with platforms like Deltalake, dbt, ThoughtSpot, and similar tools Strong communicator with demonstrated stakeholder management and team leadership capabilities Experience launching customer-facing analytics products is a definite plus A passion for intuitive, scalable, and intelligent user experiences powered by data

List Management a. Maintain a list of pending tasks and open conversations b. Track closure time and customer satisfaction c. Appropriately mark conversation status d. Track vendor lists and update data on performance of each vendor 2. Ownership of customer query and task a. Ensure quick response and timely completion of task as assigned b. Consistent and timely follow up with users to ensure successful fulfilment c. Have a friendly and helpful demeanour towards customers d. Maintain and update customer profile e. Offer delight opportunities where appropriate 3. Task completion a. Provide estimate for TAT immediately upon receipt of task b. Provide answers/solutions from pre determined catalogue c. Refer to customer profile and order history for each task and customise d. Ensure lowest possible TAT 4. Vendor Management a. Provide vendor team consistent feedback on quality of vendors b. Escalate any vendor related issues to vendor team immediately Ways of working: As CREW is a 24x7 service, our team works in shifts as per a pre-planned roster Captains would be working 5 days a week in rotational shifts - which means that they should be open to working on Saturdays and/or Sundays sometimes based on the roster Work from office is mandatory for any working day (including weekends) There are 3 shifts: 2 mains shifts - Morning, evening; and one small team - late night Background for hiring: 1. College graduates (MBA, BBA, B.Tech, B.Com, etc.) 2. Ability to follow SOP and process, with frie ndly and helpful approach towards customers 3. Excellent communication skills, attention to detail and friendly persona 4. Strong organizational skills, attention to detail and ability to work within tight TATs 5. Good to have a. 2+ years experience in concierge service (OR) related hospitality industries like hotel reception/concierge (OR) customer service as call center agent, for premium / luxury segments (OR) EA/PA role for C-Suite b. Familiarity with vendor management KRAs 1. High responsiveness Crew Captain (L5) 2. Efficiency in taking and closing out requests 3. Strong adherence to SOPs 4. High customer satisfaction KPIs: 1. First Response Time 2. Average Handle Time 3. Task Completion Rate 4. Compliance % with SOPs by request 5. Customer Satisfaction Score at request level

Role & responsibilities B2C Sales channel sales in an open distribution model. Sales and distribution for region Hyderabad Achieve primary and secondary sales targets, category and share objectives. Plan and execute local trade marketing programs. Deliver numeric distribution objectives for direct and indirect distribution. Manage customer payments and debtor objectives. Manage a team of ASM/Sales Executives and Salesforce through resource deployment, planning PJPs, reviewing Go-To-Market effectiveness and sales delivery. Perform HR functions of recruitment, training and development of sales team. Preferred candidate profile MBA from premier institute. Graduation from any discipline At least 6 years of prior sales experience in channel sales with team management & customer management skills Experience with reputed B2C companies in leadership positions in their segments Industry preference FMCG/Foods/Paints/Lubes/Tyres/Con sumer durables

Job Title: Marketing Lead - Real Estate Projects Exp1 : 8-12 yrs CTC : Upto 25 LPA Key Responsibilities: 1. Pre-Sales Marketing: - Develop and execute pre-sales marketing strategies to create buzz around upcoming projects. - Collaborate with cross-functional teams to ensure alignment and effective project launch. 2. Lead Generation: - Design and implement lead generation campaigns across digital and offline channels. - Optimize marketing funnels to maximize conversion rates and lead quality. 3. End-to-End Marketing: - Develop and execute comprehensive marketing strategies for projects, including branding, positioning, and messaging. - Manage project marketing budgets, ensuring effective ROI and campaign optimization. 4. Campaign Execution: - Plan and execute marketing campaigns across various channels, including social media, email, events, and advertising. - Collaborate with agencies, vendors, and internal teams to ensure seamless campaign execution. 5. Performance Analysis: - Track and analyze marketing metrics, including website analytics, lead generation, and conversion rates. - Provide data-driven insights to inform future marketing strategies and optimize campaign performance. Requirements: 1. 8+ years of experience in marketing, preferably in the real estate industry. 2. Proven track record of developing and executing successful marketing strategies. 3. Strong understanding of the real estate industry, including market trends and regulatory requirements.

Company Name: A leading Education Institute of India Role Title: Finance Manager Location: Chennai Reporting to: Finance Head & VP Team Size: 3-4 members Working Days: 5 days/week (WFO) Role Scope: The Finance Manager will assist in managing the financial operations of the organization, ensuring accuracy in financial reporting and compliance with relevant regulations. This role involves supporting budgeting, accounting, and financial analysis processes. Key Responsibilities: Assist in the preparation and monitoring of budgets, forecasts, and financial reports. Maintain accurate financial records and ensure compliance with accounting standards. Process invoices, payments, and other financial transactions in a timely manner. Support month-end and year-end closing processes, including reconciliations and journal entries. Assist in conducting financial audits and provide necessary documentation. Monitor cash flow and assist in cash management activities. Help prepare financial statements and reports for management review. Assist in maintaining financial databases and accounting software. Support the Finance Officer in various projects and financial analysis tasks. Required Skills / Experience: Qualified or Inter CA/ICWA with atleast 5 years of experience in Accounting & Finance. Hands on exp in GST, TDS, AR, AP, Balance Sheet, Reconciliation, and other Accounting functions. Extensive & indepth experience in Tax calculations, GST and TDS.

Category Head Will be responsible for the category P&L and drive the business growth within their category. He / She will coordinate and collaborate with external business stakeholders (brands associated to the business unit) and internal stakeholders (In-Stock Managers, Vendor Managers, Inventory, Logistics, Marketing, Finance, etc.). The Category Manager will have end-to-end responsibility of the customer experience, category assortment, design targeted promotions, and managing partners including sellers and brands. He / She will anticipate customer needs, incorporate them into the functional road map and enhance the customer experience. Top Deliverables: • Design and execute the business strategy for the category in terms of products, assortment, vendors, and customer needs in alignment with the mid & long-term growth plan of the category and organisation. • Lead the P&L for the category and ensure key metrics for the brands/products are being maintained as per pricing, discounting, gross margin, RGM, contribution margins, etc. • Manage in-stock and vendor managers to identify strategic partners, negotiate terms of trade and payment to suppliers and customers. • Work closely with and influence cross-functional teams, senior stakeholders, external brands, and partners to establish long-term business strategies with regular review of short-term performance. Must Have Attributes: • 10+ years of experience with relevant exposure in e-commerce/ related fields, pricing, retail buying & management and demand generation. • Experience in leading a category, key account management, negotiations, drafting category management strategies for high growth. • Excellent understanding of sales data analytics and technology levers for sales enablement. • Excellent communication & negotiation skills with the ability to influence multiple stakeholders positively to achieve desired business goals. • Strong interpersonal skills and analytical bent of mind with demonstrated ability to work autonomously in a highly demanding and ambiguous environment. • Strong attention to detail and an ability to step back and think holistically. • Strong cross-functional collaboration capability and business acumen. • Post Graduate Degree with a Master's in Business Administration. Good to Have Attributes: • Experience working in a promoter driven organisation

About the Role As the Head of Operations and CX, you will play a crucial role in shaping and being the sole owner of the consumer experience with Company from the start to end of every mission that consumers raise with us. The individual will lead a large operations team for consumer engagement and mission fulfillment, with tech first thinking. This is a high-impact role that requires a strong mix of strategy, execution excellence, and leadership. The individual will also be a critical leader for the entire Travel business, and will be expected to be AI first in thought process and execution. For travel, we handle everything from flight bookings and visa assistance to tailored itineraries and exclusive accommodations. What You ll Do This role will be fully accountable and responsible for all missions that come from our consumers; The team will engage with consumers, fulfill their tasks with highest consumer service levels possible Lead a team that will receive and fulfill all missions received from start to end; Build AI first solutions to scale the business model- From consumer engagement to mission fulfillment Operational Excellence: Develop and execute scalable playbooks for rapid expansion and sustainable operations Seller & Customer Experience: Own and enhance the end-to-end experience for both users and service providers, driving high engagement and satisfaction Process & Playbook Creation: Design and implement streamlined processes for onboarding, training, and quality control of agents and consumer interactions Full Ownership & Execution: Operate with a founder mindsetsolve challenges, take initiative, and drive outcomes. What Youll Need Customer-Obsessed You deeply care about consumer experiences and prioritize their needs. Strategic & Execution-Focused – You can craft a vision and execute with precision and excellence Entrepreneurial & Action-Oriented – You thrive in ambiguity, love building from scratch, and move fast Data-Driven & Process-Oriented – You understand how to scale operations efficiently and effectively

About the Role: We are looking for a street-smart and dynamic Assistant Manager - Partnerships to drive strategic alliances and partnerships in Bangalore. The ideal candidate must have an in-depth understanding of the Bangalore market, a strong network, and prior experience in travel partnerships, preferably within the Assistance/Concierge, lifestyle, retail, hospitality, or restaurant industry. Key Responsibilities: Identify, negotiate, and establish travel partnerships with key brands, businesses, and Service providers/vendors in Bangalore. Develop and execute strategic partnership plans to enhance brand visibility and customer engagement. Build and maintain strong relationships with stakeholders to ensure long-term collaboration. Conduct market research to identify trends, competition, and potential partnership opportunities. Collaborate with internal teams (marketing & operations) to maximize the impact of partnerships. Monitor partnership performance, track key metrics, and provide data-driven insights for optimization. Work closely with local businesses, community groups, and influencers to create impactful travel campaigns. Stay updated on industry trends and competitor activities to refine partnership strategies. Required Skills & Qualifications: Must be based in Bangalore and have a strong understanding of the city's travel ecosystem. 3-5 years of experience in managing travel partnerships, preferably in the Assistance/Concierge, lifestyle, retail, hospitality, or restaurant industry. Proven ability to identify and close high-impact partnerships. Excellent negotiation, communication, and relationship management skills. Strong analytical and problem-solving abilities to measure and optimize partnership outcomes. Ability to work in a fast-paced, dynamic environment with minimal supervision. A proactive, result-oriented, and street-smart approach to business development. If you are passionate about building travel partnerships and have an entrepreneurial mindset, wed love to hear from you!

The Role We are looking for a Senior HR Program Manager to join our HR team in Bangalore. This is a high-visibility role where you will be the strategic architect for the systems and processes that support our 20,000+ frontline associates. You will be responsible for driving our HR transformation agenda, moving beyond day-to-day operations to design and implement the foundational programs that will define our employee experience. This is an opportunity to solve complex, large-scale challenges and build a fair, efficient, and engaging workplace from the ground up. Key Responsibilities Drive HR Transformation: Lead and manage critical, large-scale HR programs across the organization. Your portfolio will include key strategic pillars such as incentive design, labor planning, and performance management frameworks. Oversee Tech & Systems Rollout: Manage the end-to-end implementation of new HR technologies. This includes vendor selection, change management, creating training materials, and ensuring successful adoption across thousands of employees. Build Scalable Mechanisms: Design and implement robust, repeatable processes to manage the entire employee lifecyclefrom onboarding and attendance to grievance redressal and exitsfor a distributed workforce of over 20,000. Lead Change Management: Develop and execute comprehensive change management strategies for new policies and system rollouts, ensuring clear communication and smooth transitions for all stakeholders. Collaborate and Influence: Work closely with cross-functional leaders in Operations, Finance, Legal, and Technology to ensure your programs are aligned with business objectives and are executed flawlessly. Ideal Candidate Profile Experience: 4 to 6 years of relevant experience, with a proven track record of managing complex, large-scale programs in a fast-paced environment. Background: Experience in management consulting, a Chief of Staff role, or a similar strategic program management function is highly advantageous. Education: An MBA or post-graduate degree is preferred, but we value demonstrated experience and impact above all else.