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2.0 - 6.0 years
0 - 0 Lacs
goa
On-site
We are looking for a skilled and experienced Ticketing and Travel Visa Specialist to become a part of our dedicated travel and tourism team. You should have a deep understanding of ticketing procedures, travel visa requirements, and proficiency in reservation systems like Amadeus and Galileo. Your role will involve managing domestic and international flight bookings, issuing tickets, guiding clients through visa application processes, and ensuring compliance with airline policies. Your organizational skills, attention to detail, and customer-centric approach will be vital in ensuring seamless travel arrangements for our clients. Your responsibilities will include handling flight bookings using Amadeus and Galileo, issuing, reissuing, and refunding tickets, guiding clients through visa application processes, staying updated on visa policies, liaising with consulates, providing customer support, resolving travel plan issues promptly, generating travel reports, monitoring industry trends, suggesting cost-effective travel options, and undertaking any other tasks assigned by the organization. Job Requirements: - Proven experience in ticketing and travel visa processing. - Proficiency in Amadeus and Galileo reservation systems. - Strong knowledge of airline fare structures and visa requirements. - Excellent communication and interpersonal skills. - Ability to multitask and work efficiently in a fast-paced environment. - Strong problem-solving skills and attention to detail. - Fluency in English; additional languages are a plus. - Certification in Amadeus or Galileo. - Background in travel and tourism or a related field. - Experience with group bookings and corporate travel. We Offer: - A full-time position with competitive benefits. - An exciting and collaborative work environment with opportunities for professional growth. - A commitment to delivering exceptional travel solutions. - A rapidly growing organization with effective communication channels with the management. Application Process: If you believe you have the required skills for this role, please send your resume to hr@zuarglobal.com. Our team will reach out to you shortly after reviewing your application.,
Posted 4 days ago
6.0 - 10.0 years
0 - 0 Lacs
delhi
On-site
3 key areas of responsibility Book international and domestic flights for internal teams and clients (exhibitors) using a mix of online portals and travel agencies, WITHOUT software like Galileo, Amadeus, Sabre etc Arrange hotel international and domestic hotels/ accommodations through online platforms or direct negotiations. Manage visa documentation. Responsibilities include, but are not limited to, 1. Flight Booking & Management Book international and domestic flights for teams and clients (exhibitors) using online portals and empanelled travel agencies, without relying on systems like Galileo, Amadeus, or Sabre. Cost Optimization: Compare fares across different platforms and secure the most cost-effective and convenient options based on budget, airline preferences, timing, and layovers etc Timely Ticketing: Issue and confirm tickets, bookings etc on time while managing multiple requests accurately, without errors or delays. Emergency Handling: Manage emergency changes or cancellations, flight delays, missed flights, or rescheduling needs in a professional and calm manner. 2. Hotel Reservations Accommodation Arrangements: Arrange international and domestic hotel accommodations through online platforms and direct negotiations. Cost-Effective Bookings: Ensure cost-effective bookings while considering location, amenities, and budget. 3. Visa & Documentation Assistance Traveler Guidance: Guide travellers on visa documents and necessary requirements. Documentation Management: Manage and process all travel-related documentation, forms, and formalities. 4. Vendor Coordination Travel Coordination: Coordinate with airlines, travel agencies /vendors for smooth travel arrangements. Relationship Management: Establish and maintain relationships with travel agencies, airlines, hotels, and other travel service providers. Vendor Performance: Monitor vendor performance and address any issues or concerns in a timely manner. 5. Reporting & Record-Keeping Expense Reporting: Update management on travel expenses. Travel Reports: Maintain travel reports and Management Information Systems (MIS). Record Maintenance: Maintain accurate records of all bookings and correspondence. 6. SPOC for Travel Queries: Be the primary contact for all travel-related queries from internal and external stakeholders. Candidate Profile 6-10 years of proven experience in the both domestic and international travel domain. Knowledge and Technical Skills: Able to independently manage travel bookings without reliance on systems like Amadeus, Galileo, Sabre etc. Proficient in using online ticketing portals for booking international and domestic flights. Experienced in international hotel bookings. Knowledgeable in visa documentation processes. Capable of handling multiple global travel arrangements simultaneously. Familiar with international travel regulations, customs, and currency considerations. Strong geographical knowledge of domestic and international travel routes. Education: Bachelors degree in Travel, Tourism, or a related field is preferred. Communication and Soft Skills: Good written and spoken English proficiency. Effective time management and multitasking abilities. Adaptable, agile, and presentable. Additional Competencies: Ability to work well under pressure Good time-management skills Important 5 days working Monday to Friday Compensation - 6 LPA to10 LPA Role type - Full time/regular/Permanent Job Type - Work from office regular office hours. Location - Okhla phase III, New Delhi Individual Contributor role Selection process - Shortlisted candidate will be required to come to the HO in Delhi for the interview on a working day. Association with a brand with nearly 4 decades of roots Preference will be given to the immediate joiner,
Posted 6 days ago
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