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1.0 - 4.0 years

2 - 5 Lacs

Bengaluru

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Job Description: Hutchinson & Co (India) Pvt Ltd”, an MNC, with over 31-years presence in Bangalore, and the parent company is over 42-years, headquartered in the UK. We are in the travel and hospitality domain with accommodation options at over 5,000 resorts and hotels worldwide. With a strong portfolio of B2B and B2C clients, we’re currently expanding the B2C department, and are looking for professional and experienced executives who can provided customised, personal and comprehensive travel and holiday solutions. Position Overview We are looking for professional, friendly, enthusiastic, and customer-focused individuals to join our team as a Travel Consultant. In this role, you will help clients plan their vacations by offering tailored travel packages, booking flights and hotels, assisting with visa processes, and recommending activities and sightseeing options. Key Responsibilities: Understand and create customized tour packages based on client needs Recommend travel destinations, sightseeing spots, and activities Answer client queries related to travel plans, pricing, and services Book flights, accommodations, tours, and manage reservations Provide excellent customer service before, during, and after the trip Stay up to date with travel trends, destinations, and new offers What We’re Looking For: Fresh graduates in Travel & Tourism are welcome Strong verbal and written communication skills Good understanding of travel destinations and industry trends Confidence in dealing with customers and meeting sales targets A positive attitude and a willingness to learn Website: www.7Across.com www.hutchinsontrustees.com Our Culture: we believe in teamwork, respect, and open communication. Our workplace is friendly, supportive, and a great place to learn and grow. Salary package: it will be in line with the industry, all statutory entitlements and will also include commissions and incentives, besides other benefits available to the team.

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3.0 - 8.0 years

4 - 8 Lacs

Chennai

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Job Responsibilities : 1. Responsible for the sales and Operations of international tours (Outbound Sales) 2. Package calculations and itinerary preparation. 3. Understanding customer requirements. 4. Resolve questions and be able to process all travel inquiries. 5. Booking transportation and hotel reservations. 6. Assisting customer to choose from variety of travel options. 7. Handling American market Job Requirements : 1. Should have knowledge of international tourist destinations. 2. Travel, tourism and hospitality experience desired. 3. Good communication skills required. 4. Critical thinker and problem solver. 5. Exemplary sales/operations skills and customer-oriented approach. 6. Ability to present, persuade & communicate

Posted 3 weeks ago

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0.0 - 2.0 years

3 - 4 Lacs

Bengaluru

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Position Overview: A Travel Consultant is responsible for helping clients plan, book, and manage their domestic travel experiences. The role involves providing expert advice on travel destinations, accommodations, transportation. The advisor ensures a seamless and enjoyable travel experience, catering to the specific preferences and needs of the clients. Experience: Freshers or Previous experience in the travel industry or customer service is highly desirable. Knowledge of domestic travel destinations and services is a plus. Any degree in Travel and tourism recommended Key Responsibilities: 1. Consulting with Clients: o Assist clients in identifying travel preferences and goals, including budget, duration, and type of experience (e.g., adventure, relaxation, cultural). o Provide personalized recommendations for destinations, accommodations, activities, and transportation based on client needs and preferences. o Offer advice on local events, festivals, and seasonal travel recommendations. 2. Trip Planning & Itinerary Creation: o Create customized itineraries for clients, ensuring that all aspects of their trip (flights, hotels, car rentals, excursions, etc.) align with their preferences and travel goals. o Ensure that all necessary travel documents (e.g., bookings, confirmations) are organized and provided to clients ahead of time. o Make recommendations for dining, entertainment, and local experiences to enhance the trip. 3. Booking and Reservations: o Handle reservations for domestic travel, including flights, trains, buses, hotels, tours, and other services. o Manage payment processing and ensure that all bookings are confirmed and accurate. o Communicate with suppliers to arrange accommodations and activities based on client requirements. 4. Customer Support and Problem Resolution: o Provide ongoing support to clients before, during, and after their trip, addressing any issues or concerns that may arise. o Handle last-minute changes, cancellations, and rescheduling, offering alternatives and solutions when necessary. o Serve as a point of contact in the event of emergencies, travel disruptions, or unexpected challenges. 5. Research and Staying Updated: o Stay informed about the latest travel trends, domestic destinations, accommodation options, transportation routes, and regulations. o Continuously research new destinations, services, and experiences to provide clients with fresh ideas and exclusive deals. o Attend industry events, webinars, and training sessions to remain knowledgeable about the domestic travel market. 6. Sales and Upselling: o Promote additional travel services such as travel insurance, car rentals, guided tours, and activities. o Meet sales targets by offering clients packages, upgrades, or add-ons that enhance their travel experience. o Assist in marketing campaigns or promotions to attract new clients and maintain customer relationships. Skills: o Strong communication skills (written and verbal) to liaise with clients, suppliers, and stakeholders. o Excellent organizational and multitasking abilities. o Ability to work independently and as part of a team. o Proficiency with booking systems, online research, and office software (e.g., Microsoft Office, CRM systems). o Problem-solving and conflict resolution skills. o Detail-oriented with a focus on customer satisfaction. o Knowledge of travel regulations and safety guidelines.

Posted 1 month ago

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3 - 8 years

5 - 10 Lacs

Noida

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Department : Travel Leaders 24 Sub-Department : Voice Work Shift : Rotational 9-hour shifts Week Off : 2 days rotational weekly off Position Overview: Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/Senior Travel Consultant to join our dynamic team. The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment. Key Responsibilities: Handle inbound calls from passengers of international airlines and US/Canada-based corporate clients, providing seamless travel solutions. Manage flight bookings, cancellations, and itinerary changes using GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards. Resolve customer queries related to ticketing, reservations, and travel logistics with a focus on US geography and airport codes. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure smooth operations and high customer satisfaction. Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs. Skills & Qualifications: Experience: 3-8 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years). Technical Skills: Proficiency in GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Domain Knowledge: Strong understanding of US geography, airline codes, and corporate travel processes . Communication: Excellent verbal and written English skills for global client interactions. Work Ethic: Willingness to work in rotational shifts , including nights/weekends. Education: Graduate from a recognized university. Preferred: Candidates with self-conveyance (no transport provided). Note: Immediate joiners preferred. Candidates must be comfortable with 24/7 operations and on-site work in Noida/South Delhi.

Posted 1 month ago

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