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0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Greeting rom Trigent !! Share CV : Nagarathna_g@trigent.com JOB DESCRIPTION: Hiring for 6 month contract Role for international voice ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage • Provide excellent experience to the candidates. • Maintaining a quality score of 90% and above throughout. • Escalate issues and seek advice when faced with complex issues/problems • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: • Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. • Experience working and delivering under strict timeline. • Should have neutral accent • Excellent communication skills (verbal and written). • An ability to handle sensitive and confidential information. • Agile and flexible with work schedule. • Experience working and navigation on multiple systems/tools. • Logical and analytical thought process. • Willing to work in any US shift (EST/CST/MST/PST). • Willing to work in rotational shifts and rotations week off as and when required NOTE : Contact Ends on 15th Dec 2024 Location : Bangalore Salary upto :4.8 LPA Need min 6Months to 6 Years international voice exp work from office only immediate joiner Fresher with Who all have Original gradution marks sheets and convocation can apply Freshers salary : 25k CTC (20K In hand ) Exp Salary :upto 4.8LPA Rounds of Interview 1 .HR basic screening round (Comminication check) 2 . Versant Test (Cut off 60 ) 3. CD round 4. Ops round Regards Nagarathna G Recruitment specialist
Posted 1 week ago
0.0 - 1.0 years
1 - 3 Lacs
Pune
Work from Office
Key Responsibilities: Engage with clients to understand their travel preferences, budget, and purpose of travel. Recommend suitable destinations, travel packages, and experiences tailored to individual needs. Create customized domestic and international travel packages including sightseeing, accommodation, and activities. Stay up to date on trending destinations, seasonal offers, and partner promotions. Prepare travel quotes and finalize itineraries based on client approval. Handle bookings for flights (GDS and LCC), hotels, transfers, cruises, and local tours. Coordinate with DMCs (Destination Management Companies), hotels, and suppliers to confirm arrangements. Issue air tickets, vouchers, and travel documents efficiently and accurately. Serve as the single point of contact for clients from inquiry through post-travel feedback. Provide pre-travel briefings and on-trip assistance. Proactively engage past clients with new offers, or personalized travel ideas to encourage repeat bookings. Resolve client issues or complaints with tact and professionalism. Maintain detailed records of all bookings and client communications. Work with internal teams to ensure visa documentation and insurance are processed in time. Coordinate invoicing and payment collection in line with company policies Good knowledge of rules, ticketing policies, and global travel norms. Strong communication and client handling skills. Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment. Detail-oriented with strong problem-solving and decision-making skills. A team player who can also take ownership and work independently when needed. Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field.
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Responsibilities : Help clients identify their ideal travel package based on their suggestions and requirements Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc. Regularly maintain a good relationship with our customers Provide end-to-end service while organizing a trip from booking tickets, reserving hotels, and creating the itinerary Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps Sell the appropriate tour package to the right customer Negotiate any customizations or modifications requested and accommodate to the best level possible Resolve any problem that arises regarding the trip for the customer Regularly update a database containing client details and their travel information Ensure this data is secured and handled appropriately Reach the sales and revenue targets Stay up to date on destinations and the properties What to expect from the role: Hands-on experience in planning travel packages and selling trips to clients Learning how to organize, multitask, and manage time Learn on the job regarding the best practices in travel management and tourism Exposure to the travel and tourism industry and its various responsibilities
Posted 1 month ago
0.0 - 1.0 years
0 - 1 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Help clients identify their ideal travel package based on their suggests and requirements. Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc. Regularly maintain a good relationship with our customers. Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary. Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps. Sell the appropriate tour package to the right customer. Negotiate any customizations or modifications requested and accommodate to the best level possible. Resolve any problem that arises regarding the trip for the customer. Regularly update a database containing client details and their travel information. Ensure this data is secured and handled appropriately. Reach the sales and revenue targets. Stay up to date on Destinations and the Properties. What to expect from the role: Hands-on experience in planning travel packages, selling trips to clients, etc. Learning how to organize, multitask and manage time. Learn on the job regarding the best practices in travel management and tourism. Exposure to the travel and tourism industry, and its various responsibilities.
Posted 1 month ago
0.0 - 1.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Responsibilities: Help clients identify their ideal travel package based on their suggests and requirements. Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc. Regularly maintain a good relationship with our customers. Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary. Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps. Sell the appropriate tour package to the right customer. Negotiate any customizations or modifications requested and accommodate to the best level possible. Resolve any problem that arises regarding the trip for the customer. Regularly update a database containing client details and their travel information. Ensure this data is secured and handled appropriately. Reach the sales and revenue targets. Stay up to date on Destinations and the Properties. What to expect from the role: Hands-on experience in planning travel packages, selling trips to clients, etc. Learning how to organize, multitask and manage time. Learn on the job regarding the best practices in travel management and tourism. Exposure to the travel and tourism industry, and its various responsibilities.
Posted 2 months ago
0.0 - 3.0 years
3 - 6 Lacs
Noida, Sector 2
Work from Office
Sales and Consultation: Sell customized international holiday packages to Indian customers planning trips abroad. Understand their preferences, offer expert advice on destinations, and recommend the best travel options. Itinerary Customization: Collaborate with clients to create personalized travel itineraries based on their budget, interests, and travel dates. Cater to diverse needs, including family vacations, honeymoons, and group tours. Destination Expertise (Preferred): Stay updated on international travel destinations, especially in Europe, Asia, and the Middle East, to provide accurate and tailored advice. Knowledge of visa requirements, travel regulations, and cultural insights is an advantage. -Sales Targets & Revenue Growth: Achieve and exceed sales targets by presenting attractive holiday packages and upselling additional services. Maximize revenue through add-ons such as travel insurance, premium accommodations, guided tours, and exclusive experiences.
Posted 2 months ago
0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Greeting rom Trigent !! Share CV : Nagarathna_g@trigent.com JOB DESCRIPTION: Hiring for 6 month contract Role for international voice ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage • Provide excellent experience to the candidates. • Maintaining a quality score of 90% and above throughout. • Escalate issues and seek advice when faced with complex issues/problems • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: • Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. • Experience working and delivering under strict timeline. • Should have neutral accent • Excellent communication skills (verbal and written). • An ability to handle sensitive and confidential information. • Agile and flexible with work schedule. • Experience working and navigation on multiple systems/tools. • Logical and analytical thought process. • Willing to work in any US shift (EST/CST/MST/PST). • Willing to work in rotational shifts and rotations week off as and when required NOTE : Contact Ends on 15th Dec 2024 Location : Bangalore Salary upto :4.8 LPA Need min 6Months to 6 Years international voice exp work from office only immediate joiner Fresher with Who all have Original gradution marks sheets and convocation can apply Freshers salary : 25k CTC (20K In hand ) Exp Salary :upto 4.8LPA Rounds of Interview 1 .HR basic screening round (Comminication check) 2 . Versant Test (Cut off 60 ) 3. CD round 4. Ops round Regards Nagarathna G Recruitment specialist
Posted 2 months ago
1 - 6 years
5 - 8 Lacs
Faridabad, Gurugram, Delhi / NCR
Work from Office
Min 1-year experience in TRAVEL Conversion a call to hardcore sale or do the same as per customer requirements like correction, cancellation, or inquiry. Used to answer calls about Flights, Amtrak and hotels. Call Or Whatsapp Ramya 8864946771 Required Candidate profile Interested Call Ramya or Whstsapp @ 8864946771 Working Days:5 days Both Side Cab + Meal GURGAON
Posted 2 months ago
1 - 6 years
5 - 8 Lacs
Faridabad, Gurugram, Delhi / NCR
Work from Office
Min 1-year experience in TRAVEL Conversion a call to hardcore sale or do the same as per customer requirements like correction, cancellation, or inquiry. Used to answer calls about Flights, Amtrak and hotels. Call Or Whatsapp Ramya 8864946771 Required Candidate profile Interested Call Ramya or Whstsapp @ 8864946771 Working Days:5 days Both Side Cab + Meal GURGAON No Freshers
Posted 2 months ago
1 - 6 years
5 - 8 Lacs
Faridabad, Gurugram, Delhi / NCR
Work from Office
Min 1-year experience in TRAVEL Conversion a call to hardcore sale or do the same as per customer requirements like correction, cancellation, or inquiry. Used to answer calls about Flights, Amtrak and hotels. Call Or Whatsapp Ramya 8864946771 Required Candidate profile Interested Call Ramya or Whstsapp @ 8864946771 Working Days:5 days Both Side Cab + Meal GURGAON
Posted 2 months ago
1 - 6 years
5 - 8 Lacs
Faridabad, Gurugram, Delhi / NCR
Work from Office
Min 1-year experience in TRAVEL Conversion a call to hardcore sale or do the same as per customer requirements like correction, cancellation, or inquiry. Used to answer calls about Flights, Amtrak and hotels. Call Or Whatsapp Ramya 8864946771 Required Candidate profile Interested Call Ramya or Whstsapp @ 8864946771 Working Days:5 days Both Side Cab + Meal GURGAON
Posted 2 months ago
1 - 6 years
5 - 8 Lacs
Faridabad, Gurugram, Delhi / NCR
Work from Office
Min 1-year experience in TRAVEL Conversion a call to hardcore sale or do the same as per customer requirements like correction, cancellation, or inquiry. Used to answer calls about Flights, Amtrak and hotels. Call Or Whatsapp Ramya 8864946771 Required Candidate profile Interested Call Ramya or Whstsapp @ 8864946771 Working Days:5 days Both Side Cab + Meal GURGAON
Posted 2 months ago
1 - 6 years
5 - 8 Lacs
Faridabad, Gurugram, Delhi / NCR
Work from Office
Min 1-year experience in TRAVEL Spanish Conversion a call to hardcore sale or do the same as per customer requirements like correction, cancellation, or inquiry. Used to answer calls about Flights, Amtrak and hotels. Call Ramya 8864946771 Required Candidate profile Interested Call Ramya or Whstsapp @ 8864946771 Working Days:5 days Both Side Cab + Meal GURGAON
Posted 2 months ago
1 - 6 years
5 - 8 Lacs
Faridabad, Gurugram, Delhi / NCR
Work from Office
Min 1-year experience in TRAVEL Conversion a call to hardcore sale or do the same as per customer requirements like correction, cancellation, or inquiry. Used to answer calls about Flights, Amtrak and hotels. Call Or Whatsapp Ramya 8864946771 Required Candidate profile Interested Call Ramya or Whstsapp @ 8864946771 Working Days:5 days Both Side Cab + Meal GURGAON
Posted 2 months ago
1 - 6 years
5 - 8 Lacs
Faridabad, Delhi NCR, Gurgaon
Work from Office
Min 1-year experience in TRAVEL Spanish Conversion a call to hardcore sale or do the same as per customer requirements like correction, cancellation, or inquiry. Used to answer calls about Flights, Amtrak and hotels. Call Ramya 8864946771 Required Candidate profile Interested Call Ramya or Whstsapp @ 8864946771 Working Days:5 days Both Side Cab + Meal GURGAON
Posted 2 months ago
1 - 6 years
5 - 8 Lacs
Faridabad, Gurugram, Delhi / NCR
Work from Office
Min 1-year experience in TRAVEL Conversion a call to hardcore sale or do the same as per customer requirements like correction, cancellation, or inquiry. Used to answer calls about Flights, Amtrak and hotels. Call Or Whatsapp Ramya 8864946771 Required Candidate profile Interested Call Ramya or Whstsapp @ 8864946771 Working Days:5 days Both Side Cab + Meal GURGAON
Posted 2 months ago
1 - 6 years
5 - 8 Lacs
Faridabad, Gurugram, Delhi / NCR
Work from Office
Min 1-year experience in TRAVEL Conversion a call to hardcore sale or do the same as per customer requirements like correction, cancellation, or inquiry. Used to answer calls about Flights, Amtrak and hotels. Call Or Whatsapp Ramya 8864946771 Required Candidate profile Interested Call Ramya or Whstsapp @ 8864946771 Working Days:5 days Both Side Cab + Meal GURGAON
Posted 2 months ago
1 - 6 years
5 - 8 Lacs
Faridabad, Gurugram, Delhi / NCR
Work from Office
Min 1-year experience in TRAVEL Spanish Conversion a call to hardcore sale or do the same as per customer requirements like correction, cancellation, or inquiry. Used to answer calls about Flights, Amtrak and hotels. Call Ramya 8864946771 Required Candidate profile Interested Call Ramya or Whstsapp @ 8864946771 Working Days:5 days Both Side Cab + Meal GURGAON
Posted 2 months ago
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