SAP HANA Consultant NTT DATA Business Solutions

5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a knowledgeable SAP HANA Database Administrator, you will demonstrate expertise in various aspects of SAP HANA administration. This includes having a strong understanding of SAP HANA Database architecture, Basic Linux operating system, and proficiency in tasks such as HANA Installation, Upgrade, and Renaming of HANA instances. You will also be well-versed in HANA Backups and recovery concepts using traditional and Backint methods. Your responsibilities will encompass performing DB restarts, troubleshooting issues in both MDC/Non-MDC environments using OS level commands and studio. Additionally, you will be involved in installing HANA 2.0 MDC end to end, handling DB Client upgrades, add-on installations, and resolving related issues. Upgrading Hana Version to different SPs in HANA 2.0 box and monitoring alerts triggered from HANA studio will be part of your routine tasks. You will apply licenses for HANA systems, manage audit logs, enable audit logs for users, and configure different types of traces for performance analysis. System health checks, HANA user management, and troubleshooting skills on various issues related to Backup-recovery, Memory, CPU utilization, and DB Performance tuning will be within your purview. Parameter configuration changes in HANA DB, backup recovery, and point in time recovery for both MDC and Non-MDC systems will be among your responsibilities. In the event of HANA outages such as system downtime, system hang, or slowness situations, you will ensure timely resolution meeting required SLAs. Handling P1 and P2 related incidents and providing solutions to customers within specified KPIs will be crucial. Moreover, possessing shift lead responsibilities will be considered an added advantage in this role. Your roles and responsibilities will extend to message processing, technical incident management, service- and change request management, as well as problem management and root cause analysis. Installation, patching, and upgrade activities, performance monitoring, tuning, backup, restore, and recovery procedures will be part of your daily tasks. Ensuring high availability of systems including disaster recovery setup and providing technical expertise in optimizing System Operation/System Architecture will be key responsibilities. Furthermore, you will support the development of concepts and tools, drive global knowledge transfer and documentation, conduct workshops and training courses for customers, and supervise juniors and trainees. Your involvement in planning, setup, and implementation of technical migration projects, as well as the improvement of products and processes, will be essential. Whether you hold a degree in business informatics, computer science, or have relevant IT training and experience, your exceptional analytical skills, technical proficiency, and customer-focused solution orientation will set you apart in this role.,

Posted 1 week ago

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User Assistance Developer 4 Oracle

6.0 - 10.0 years

0 Lacs

Thiruvananthapuram / Trivandrum, Kerala, India

On-site

Responsible for designing, developing, and maintaining user assistance and training documentation for Oracle applications. Collaborate with multiple internal stakeholders to design our next generation of user assistance technology and implementing new embedded help delivery mechanisms that improve how technical information is delivered to our customers. Work with development teams to implement code for new user assistance mechanisms. Create user assistance for your assigned product, which may include training courses, certification exams, documentation, tutorials, videos, embedded help in UI, sample code, eBooks, infographics following user assistance development processes, templates, and standards using various tools and systems. This will include user assistance for conceptually complex areas, documenting the most technically challenging parts of the product(s) or product area(s). Lead discussions at user assistance and feature team meetings. Participate in preparation of design documents for major changes in user assistance and be responsible for detailed review of features and assignments to team. Collaborate with internal stakeholders to develop user assistance vision documents which detail the product use cases, common tasks, and user personas. Utilize multimedia technologies and techniques in enhancing the effectiveness of user assistance. Lead and drive cross-team or cross-LOB projects and initiatives. Organize, teach, facilitate, and observe pilots taught by more junior UA developers. Create support collateral for pilots where appropriate (wiki pages for course pilots). Develop, upgrade, and maintain basic, advanced, or new/emerging courses according to standards, using the latest tools. Contribute to design, coordination, and validation of major enhancements to user assistance practices, patterns, processes, and standards. Career Level - IC4

Posted 2 months ago

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