Trade Relationship Manager

Role & responsibilities • Execute customer acquisition plans as per the defined strategy for the branches under your purview, focusing on income, volume, and new customer acquisition targets. • To drive the Forex Products such as Digital Inward Remittances, Outward Remittances, Prepaid Forex Cards and Forex Cash. • Be accountable for achieving income targets set for forex products within the respective Region and Clusters you support • Implement marketing initiatives launched centrally by the product team to promote forex products effectively. • Maintain detailed records of all activities undertaken related to the forex business • Identify opportunities to cross-sell forex services to the existing base of current and savings account customers through effective profiling exercises. • Build and nurture relationships with existing clients identified as potential forex customers. • Coordinate joint calls with branch staff to target potential customers effectively and ensure a collaborative approach to sales. • Liaise with AD2 Dealers, Travel Agents, Emigration Agents, Student Counselors, Haj Travel Group organizers etc. to explore and establish partnerships that generate new business opportunities. • Demonstrate a strong understanding of RBI and FEMA regulations relating to Remittances and NRI liabilities. • Assist in conducting regulatory checks as required for transactions. • Highlight the best practices and channel achievements across the organization • Work on improving the process and smooth flow of tasks