Trade Promotion Management Analyst

5 - 10 years

9 - 13 Lacs

Posted:2 months ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Imagine being the driving force behind seamless operations and exceptional customer experiences. In this role, you'll lead the resolution of issues with our tools and processes, providing necessary follow-up and assistance with the IT support team to resolve errors appropriately. Your proactive approach and keen attention to detail will make you an invaluable asset to our team. Picture yourself identifying root causes, determining action plans for future occurrences, and ensuring process adoption by all involved areas. If you're ready to take ownership and make a difference, this is the opportunity for you About You You are a motivated individual with a strong background in Sales and/or finance. Your expertise in SAP, Microsoft Office tools, and personnel management, combined with your analytical and problem-solving skills, make you a valuable asset to our team. You thrive in a fast-paced environment, managing multiple tasks simultaneously and influencing decisions with your assertive communication. Your ability to establish effective working relationships and drive continuous improvement projects sets you apart. You also: Have a degree in finance. Have at least five years of experience in Sales and finance Analysis. Can maintain a work schedule of 9-hour shifts which includes late night shifts. Have a solid understanding of internal control and relevant processes. Strong verbal and written communication skills. Ability to prioritize and drive multiple tasks simultaneously. Continuous process improvement mindset. Your role will involve: Daily follow-up on incidents escalated by users through the support portal, referring to the IT CAS or IT SAP team depending on the type of issue to provide appropriate solutions. Follow-up on open incidents with the support team, including root cause analysis meetings and possible solutions/alternatives and testing the solution to be implemented (CAS - SAP). Implementing the training plan for CAS tool users, including improvements and new functionalities, to increase tool efficiency and reduce incidents caused by process errors. Evaluating and supporting improvement projects derived from root cause analysis of reported incidents or new functionalities requested by commercial or financial teams. Approving and maintaining proper review of CAS system access, according to SOX controls 8.2.3 - 8.2.8 (semi-annual), as we'll as creating user delegations via FFID and reviewing generated accesses against the support documentation sent through the service portal. Creating and reviewing support KPIs for the CAS tool and applying self-service strategies for recurring process errors and incident reduction. Providing support and sending requested information for audits related to the CAS tool.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Kimberly-Clark Corporation logo
Kimberly-Clark Corporation

Manufacturing

Irving TX

RecommendedJobs for You

Mumbai, Mumbai Suburban, Mumbai (All Areas)