3 Tone Jobs

You will be working as a Medical Scheduler / Patient Support Representative at [DFW Primary Care] located in Visakhapatnam. As a valued member of our healthcare team, your primary responsibilities will include handling patient inquiries, scheduling doctor appointments, resolving patient tickets, and assisting with insurance claims. Your ability to communicate effectively in clear and friendly U.S. English is crucial for ensuring an excellent patient experience. Your key responsibilities will involve answering inbound patient calls and emails, scheduling, confirming, rescheduling, and canceling medical appointments across multiple providers, assisting patients with insurance claim inquiries, clarifying patient tickets, complaints, and requests, and coordinating schedules and services with doctors, nurses, and clinical staff. It is essential to document all interactions, scheduling details, and resolutions accurately in the system while adhering to HIPAA and healthcare compliance guidelines in all communications and documentation. To excel in this role, you must be fluent in spoken and written English, have at least 1 year of experience in healthcare scheduling, patient support, or medical office administration, possess knowledge of medical terminology and insurance claim processes, demonstrate excellent phone etiquette, listening skills, and customer service approach, exhibit strong organizational and multitasking abilities, and be proficient in Microsoft Office and medical scheduling/EMR software. This full-time position comes with benefits such as health insurance, provident fund, a Monday to Friday night shift schedule, performance bonus, yearly bonus, and requires fluency in English. Your work location will be in person, and your dedication to providing compassionate and efficient patient support will be highly valued and appreciated.,

You are a compassionate and detail-oriented Medical Scheduler / Patient Support Representative joining our healthcare team. Your responsibilities include handling patient inquiries, coordinating doctor appointments, resolving patient tickets, and assisting with insurance claims. Your success in this role depends on your ability to fluently communicate in clear, friendly U.S. English and provide an excellent patient experience. In this role, you will answer inbound patient calls and emails with empathy and efficiency. You will be responsible for scheduling, confirming, rescheduling, and canceling medical appointments for patients across multiple providers. Additionally, you will assist patients with basic insurance claim inquiries, clarify patient tickets, complaints, and requests, and ensure timely follow-up and resolution. Effective communication with doctors, nurses, and clinical staff to coordinate schedules and services is crucial. Documenting all interactions, scheduling details, and resolutions accurately in the system and adhering to HIPAA and healthcare compliance guidelines in all communications and documentation is also part of your role. To excel in this position, you should be fluent in spoken and written English, with a strong understanding of U.S. conversational slang and tone. Ideally, you would have 1+ years of experience in healthcare scheduling, patient support, or medical office administration. Familiarity with medical terminology and insurance claim processes is a plus. Excellent phone etiquette, listening skills, and customer service approach are essential, along with strong organizational and multitasking abilities. Proficiency in Microsoft Office and medical scheduling/EMR software is required. This is a full-time position with benefits such as a flexible schedule, health insurance, and Provident Fund. The work schedule is Monday to Friday, night shift, with a yearly bonus. A Bachelor's degree is required, and fluency in English is a must. The work location is in person.,

We are seeking a creative Copywriter who is adept at crafting clear and concise copy for advertisements, publications, and websites. Your writing will serve to inform and captivate target audiences effectively. The ideal candidate for this role is a team player with a knack for imaginative writing and a strong attention to detail. If you possess the ability to quickly grasp project requirements and offer valuable insights, we are interested in meeting you. Responsibilities: - Produce clear and engaging copy with a unique voice. - Analyze copywriting briefs to comprehend project needs. - Collaborate with designers, PR professionals, and other team members on both large- and small-scale marketing initiatives (e.g., email campaigns, landing pages). - Conduct thorough research and interviews. - Edit and proofread copy as necessary. - Implement SEO principles to enhance the reach of the copy. - Source relevant images and additional content. Skills: - Exceptional Writing Skills: Proficiency in language, grammar, punctuation, and style to create compelling and persuasive copy. - Understanding of Brand Voice and Tone: Ability to maintain the brand's voice and tone consistently across various platforms while adapting to different contexts and audiences. - Audience Understanding: In-depth comprehension of the target audience's motivations, pain points, and desires to tailor messaging that resonates effectively. - Emotional Intelligence: Skill in evoking emotions and establishing connections with the audience to encourage engagement and action. - Storytelling: Proficiency in crafting engaging narratives that effectively convey the brand's message. - SEO Knowledge: Understanding of basic SEO principles to optimize copy for search engines without compromising readability. - Research Skills: Ability to conduct research to gather insights necessary for crafting persuasive copy. - Creativity: Capacity to generate unique and innovative ideas for campaigns and other copy elements. - Strategic Thinking: Ability to align copywriting efforts with broader marketing goals, considering the customer journey. - Adaptability: Flexibility to work with different formats and mediums while maintaining messaging consistency. - Collaboration: Willingness to collaborate with team members to ensure alignment in branding and messaging. - Testing and Optimization: Eagerness to test different copy variations to identify the most effective strategies. - Deadline Management: Ability to work under pressure and deliver high-quality copy on time. - Attention to Detail: Keen eye for spotting errors and inconsistencies in copy. - Continuous Learning: Commitment to staying updated on industry trends and best practices in copywriting and marketing communication. This is a full-time position with a day shift schedule and in-person work location.,