Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Hiring - Deluxe /Client Servicing | B2B | OTT Platform | US Shift Rivera Manpower Services

1.0 - 6.0 years

2 - 5 Lacs

Bengaluru

Hybrid

Hiring for Client Servicing (Accounts/Localization Coordinator) | B2B | OTT Platforms | US Shift Meet Your HR Contact: HR Ananya +91 88844 96986 Rivera Manpower Services (DO FORWARD THE CV ON WHATSAPP IF THE LNE IS BUSY TO BOOK SLOTS) Client Servicing | B2B Process Role : Accounts Coordinator / Localization Coordinator Process Type : B2B (Semi-Voice 70% Non-Voice, 30% Voice) Industry : Media & Entertainment (Servicing OTT Clients like Netflix, Amazon Prime, etc.) Work Mode : Hybrid (2 Days WFO & 3 Days WFH or Vice Versa) Work Location : Bellandur, Bangalore Shift Timing : Fixed US Shift | Login between 6 PM 9 PM IST Weekends Off : Fixed Saturday & Sunday Off Key Responsibilities: Act as a liaison between Deluxe Entertainment and top OTT clients Coordinate and manage localization/subtitling projects Handle client servicing in a B2B environment Ensure timely communication and project delivery standards Maintain documentation and operational updates for all assigned accounts Required Skills & Experience: Minimum 1 year to 6 years of experience in International voice process / client servicing / B2B coordination roles Prior exposure to OTT/Media/Localization/Subtitle projects preferred Excellent written and verbal communication skills Must be a graduate with all academic and employment documents (PDC, Convocation, Offer letters, Relieving letters, Payslips, etc.) Immediate joiners only Perks & Compensation: Laptop + Required WFH Equipment Provided Shift Allowance up to 7,000/month Free Two-Way Cab Facility (within 25 km radius) Permanent Hybrid Model (flexible) Interview Process: Assessment Ops Round 1 Ops Round 2 Contact HR Ananya - 8884496986 Rivera Manpower Services

Posted 1 week ago

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Sr. Associate : HR Helpdesk : Bangalore : Apply Now Outpace Consulting Services

1.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Hi , We are hiring for The Leading ITES Company for HR Helpdesk Associate Role. Overview HR Helpdesk Associate serves as the first point of contact for employees seeking assistance with HR-related queries and issues. This role involves handling inbound and outbound calls, responding to emails, and providing accurate information on policies, procedures, payroll, benefits, and employee data. The associate is responsible for resolving queries efficiently or escalating them to the appropriate department when necessary, ensuring timely and professional communication. They are expected to maintain confidentiality, follow documented processes, and update records accurately. Strong communication skills, attention to detail, knowledge of HR systems, and proficiency in tools like MS Office are essential. The role also involves contributing to continuous improvement by identifying recurring issues and suggesting enhancements to existing processes and documentation Key Skills : Any Graduate Minimum 1- 3 years of Previous experience in contact center (helpdesk1) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team Preferably have worked on Genesys and SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore ) Type : Job Code # 240 Job Description: Minimum 1- 3 years of Previous experience in contact center (helpdesk1). Excellent Communication Skills. Excellent listener and empathetic communicator (oral & written) Experience in HR helpdesk would be an added advantage Overall Experience of HR Operations team of a client like responding to employee queries via phone, email and chat Experience in managing HR transactions with high accuracy, within timeliness & with confidentiality for at least 1-2 years Preferably have worked on Genesys and SuccessFactors Should have understanding of HR Employee data management & Payroll processes Skills: Excellent Communication Skills MS Office & Excel Skills Inbound and Outbound Call Handling skills Telephone and email etiquettes

Posted 1 month ago

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