0 years

2 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are seeking a motivated and enthusiastic Telecalling Executive to join our team. The role involves contacting potential and existing customers to inform them about our products/services, generate sales/leads, and maintain customer satisfaction.

Key Responsibilities:

  • Make outbound calls to prospective customers.
  • Answer incoming calls from customers and respond to their queries.
  • Explain product features and benefits clearly and convincingly.
  • Maintain records of calls and sales, and note useful information.
  • Follow up with leads and ensure timely conversions.
  • Handle customer feedback and escalate issues when necessary.
  • Meet daily/weekly/monthly targets.

Requirements:

  • Minimum qualification: 12th Pass or Graduate.
  • Proven experience as a telecaller or similar customer service role is an advantage.
  • Excellent communication and interpersonal skills.
  • Fluent in [English/Tamil/Hindi or your preferred languages].
  • Basic computer knowledge.
  • Ability to work under pressure and achieve targets.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Paid sick time

Schedule:

  • Day shift

Supplemental Pay:

  • Commission pay

Work Location: In person

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