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3.0 - 8.0 years
4 - 9 Lacs
Kolkata
Work from Office
Key Responsibilities: Lead, mentor, and manage a team of telesales executives to meet and exceed sales targets. Develop and implement telesales strategies and campaigns to boost revenue. Monitor team performance and provide regular coaching, feedback, and training. Track and analyze sales metrics and prepare performance reports for senior management. Ensure adherence to company policies, call scripts, and quality standards. Handle escalated customer issues and resolve them promptly. Coordinate with marketing and product teams to align sales efforts with current campaigns and offerings. Recruit and train new telesales staff as needed.
Posted 1 week ago
0.0 - 1.0 years
2 - 5 Lacs
Mumbai
Work from Office
Are you a sales-savvy individual with a passion for business development? CyberFrat is looking for a talented Business Development (Sales) intern to join our dynamic team As an intern, you will have the opportunity to hone your sales skills, refine your sales pitch, and showcase your English proficiency in both spoken and written communication Additionally, you will work on email marketing campaigns to generate leads and drive business growth. Selected Intern's Day-to-day Responsibilities Include Conduct cold calls to potential clients to introduce our membership plans & other services Communicate effectively in English, both spoken and written, ensuring clarity and professionalism in all interactions Provide exceptional customer service by promptly responding to inquiries and resolving any issues or concerns that may arise Collaborate with the sales team to develop and implement telesales strategies that align with company goals and objectives Meet and exceed individual and team targets, consistently achieving set sales quotas and KPIs Continuously update knowledge of products, services, and industry trends to effectively promote and cross-sell company offerings to clients Understand customer needs and recommend suitable membership packages accordingly Achieve monthly and quarterly sales targets as set by the sales management team Utilize CRM software to manage and track sales leads, customer interactions, and follow-ups Provide feedback on customer interactions and sales processes to help refine strategies and improve customer satisfaction
Posted 1 month ago
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