8 Telecome Jobs

Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: RINKY-7996180830 (Please send a message on WhatsApp in case the numbers is busy). Designation: Senior Process Associate Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, RINKY 7996180830

HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: DIVYA - 9513900439 DHARSHAN - 7996002799 (Please send a message on WhatsApp in case the numbers is busy). Designation: Senior Process Associate Location: Bangalore Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, DHARSHAN 7996002799

Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for top MNC Note : Minimum One year Experience is International voice Process is a Must. Please call and book your interview slots: Akash- 8884496981 If not reachable, for further clarification you can drop your resume in WhatsApp to the number mentioned. Designation: Process Associate Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) ROLES AND RESPONSIBILITIES Handle inbound and outbound customer calls in a professional and courteous manner. Resolve customer queries, issues, and complaints effectively and promptly. Provide accurate information about products/services, company policies, and procedures. Record all interactions and follow-up actions in the CRM system. Meet individual and team performance metrics (e.g., call handling time, customer satisfaction). Escalate unresolved or complex queries to the appropriate departments. Stay up-to-date with product knowledge, system updates, and process changes. Maintain a positive and empathetic attitude toward customers at all times. Ensure compliance with company standards, security policies, and confidentiality agreements. Work in rotational shifts, including weekends and holidays if required. Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Akash 8884496981

HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for Sr. Customer Support Executive. Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: Dristy: 9513900441 (Please send a message on WhatsApp in case the number is busy). Designation: Operations Analyst/ Sr. Customer support executive Location: Bangalore Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance. *incentives *insurance Regards, DRISTY 9513900441

HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: DHARSHAN - 7996002799 (Please send a message on WhatsApp in case the numbers is busy). Designation: Senior Process Associate Location: Bangalore Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, DHARSHAN 7996002799

JD for ServiceNow Architect Area of expertise In depth understanding of ServiceNow platform architecture Including data model design, application architecture, integrations, and security architecture. Good to have knowledge of TSM (Telecom Service Management module or its predecessor -CSM/ITSM), TSOM (Telecommunications Service Operations Management or its predecessor- ITOM, FSM (Field Service Management), and AI/ML plugins, Integration hub with design experience of working across multiple integrations using REST/SOAP/Kafka. Understanding of ServiceNow CMDB & CSDM. An exposure to Telecom domain is desirable with knowledge of TAM & SID and popular Telecom Services like Voice/Broadband/VPN services in Wired/Wireless networks. Job Description Lead the architecture design of ServiceNow solutions with a focus on telecom (TSM & TSOM) modules, ensuring alignment with business objectives, technical standards, and ServiceNow best practices. Architect scalable and effective ServiceNow solutions, ensuring they address the complexities of service management processes, such as Incident, Problem, Change, Knowledge, and Service Catalog Management. Develop technical strategies, roadmaps, and recommendations to optimize ServiceNow performance and efficiency, particularly in the areas of process automation, performance tuning, and operational effectiveness. Essential skills ServiceNow platform architect who can Define and implement strategies for integrating ServiceNow with enterprise systems such as ERPs, monitoring tools, third-party applications, and cloud services. Ensure integrations are designed for scalability, high availability, and security, utilizing ServiceNow integration tools (REST, SOAP, MID Server, etc.). Lead the design of data synchronization strategies across systems, ensuring data integrity, real-time updates, and seamless user experiences. Develop innovative solutions in collaboration with a cross-functional team including Custom-Applications (Built-On-Now) for extending Capabilities Experience with Script - all scripted aspects of the ServiceNow system (Business Rules, Script Includes, UI Actions, Scheduled Jobs) Performs integrations and process automation using ServiceNow workflows Experience integrating external systems with the ServiceNow using integration solutions, including ODBC, REST, SOAP, LDAP, SSL, KAFKA etc. Hands-on experience working with relational databases, domain separation & integration hub Maintain deep, comprehensive knowledge of ServiceNow's capabilities, performance, and constraints. Support practice build efforts to include development of practice intellectual property (IP) Good understanding of ServiceNow data model and structures. Good To have Skills SAFe/PMP/Prince2/CSM and ITIL certified. ServiceNow CSA, CSI and module specific micro certifications. Designing of TM Forum APIs. Personal Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary Analytical Abilities, a goal-oriented work approach, high quality awareness, good team player A high degree of initiative and flexibility Excellent communication & networking skills

Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for top MNC Note : Minimum One year Experience is International voice Process is a Must. Please call and book your interview slots: SAM-9513900440 Akash- 8884496981 for further clarification or else you can drop your resume in WhatsApp to the number mentioned. Designation: Process Associate Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) ROLES AND RESPONSIBILITIES Handle inbound and outbound customer calls in a professional and courteous manner. Resolve customer queries, issues, and complaints effectively and promptly. Provide accurate information about products/services, company policies, and procedures. Record all interactions and follow-up actions in the CRM system. Meet individual and team performance metrics (e.g., call handling time, customer satisfaction). Escalate unresolved or complex queries to the appropriate departments. Stay up-to-date with product knowledge, system updates, and process changes. Maintain a positive and empathetic attitude toward customers at all times. Ensure compliance with company standards, security policies, and confidentiality agreements. Work in rotational shifts, including weekends and holidays if required. Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Akash 8884496981

HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: DIVYA - 9513900439 for further Clarification or else you can drop your resume in the email id mentioned below riveramanpowerservices@gmail.com Designation: Senior Process Associate Location: Bangalore Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, DIVYA 9513900439