4 Telecom Knowledge Jobs

You are invited to join our dynamic team as a skilled Telecom Network Operations Center (NOC) Engineer. Your role will involve alarm monitoring, analysis, operation, and maintenance of various telecom nodes including RAN, Core CS, Core PS, IP, and IMS. Working with cutting-edge technologies from 2G to 5G, you will ensure high service availability and exceptional customer experience through proactive network management and rapid incident resolution. Your responsibilities will include monitoring alarms and analyzing network events across multiple nodes, performing operation and maintenance tasks, troubleshooting hardware and software issues, managing network incidents to meet SLAs, utilizing alarm monitoring tools effectively, collaborating with field teams, following ITSM ticketing procedures, communicating with internal teams and vendors, conducting routine maintenance tasks, and contributing to the improvement of Standard Operating Procedures. To succeed in this role, you should bring strong telecom knowledge across various service flows and interfaces, hands-on experience with Ericsson baseband hardware, expertise in NOC operations, familiarity with network monitoring tools, understanding of networking concepts and protocols, experience with ITSM frameworks, analytical and problem-solving abilities, excellent communication skills, and the flexibility to work in shifts including nights and weekends. Required Qualifications: - Minimum Qualification: B.Tech - Experience: 2 to 8 years If you are looking for an exciting opportunity to work with advanced technologies and contribute to maintaining high service standards in the telecom industry, we encourage you to apply for this position.,

Join our Team This role is responsible for alarm analysis, operation-maintenance, troubleshooting & change request implementation on IP nodes (like routers, switches, firewalls, load balancers, and security gateways etc). You will also be responsible for trouble ticket analysis and resolution of trouble tickets raised by customers/L2 teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. You will actively supervise ITSM ticket queues to maintain MTTR. Analytical skills like logical thinking, problem-solving & handling assignments are mandatory. Identify the root cause of P0/P1/P2/P3/P4 incidents and recommend appropriate resolution actions and other events that customers identify as requiring Root Cause Analysis (RCA). You will be the first point of contact for support of any alarm/event/KPI related issues. Close collaboration with the field team for all field activities (hardware failures, node unreachable, etc.). Ensure timely restoration of services to maintain MTTR for good customer experience & high service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engaged by the Incident Manager or MS Automated Service Function. Perform node health checks and backups & troubleshoot the deviations identified. Share details for MIR & CSR to respective teams. Have an end-to-end network understanding. Handle 3PP/OEM, problem management support, data analytics, and customer governance handling. You should have good knowledge in IP networking protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Knowledge of IP security protocols- IPSEC, GRE, VPN, CGNat. Familiarity with CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G service flow & interfaces). Product/vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good communication & troubleshooting skills. 6-10 years of relevant experience in IP domain.,

About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description Minimum - 5-8 years experience Mode-Hybrid Location - Pune Core competencies, knowledge and experience: Siebel CRM, Scripting Telecom Knowledge, Unix, SQL Debugging Oracle, SQL, and web services Roles and Responsibilities. Core competencies, knowledge and experience: Minimum of 5 years of experience in managing Siebel CRM projects, with a strong understanding of CRM systems and business processes. Proficiency in Siebel CRM configuration, integration, and development. Knowledge of related technologies such as Oracle, SQL, and web services India VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we'll be in touch!

Perform indexing of invoices from Global AP mailboxes and supplier portals Invoice Processing of PO and Non-PO invoices Timely completion and accuracy of staff travel expense claims processing Resolve vendor/employee queries and communicate timely Download statements and invoices from various supplier portals Liaise with internal teams for gathering any missing information to process the Invoices Actively participate contribute to Drive process efficiencies and improvements to attain a robust process vision of the business Monitor and help resolving queries Escalations with appropriate RCA Actively participate in functional testing with new ERP s or changes within the ERP Perform other related duties as assigned by management. Responsibilities 2+ years of experience in Accounts Payable PTP process Good knowledge of the areas of Accounts Payable (VMG, Invoice processing, payments etc.) Exposure Awareness in Reporting Reconciliations Awareness Knowledge on Financial Accounting Proficient written and verbal communication skills Knowledge/Experience of Telecommunications Industry Knowledge of Telecom Provisioning Processes Awareness and ability to drive efficiencies on Key Metrices like First pass yield, Vendor Paid on time, Payment exceptions etc. Experience working on Workday and understanding of Access Cost Engineering Systems (ACES) Experience working on ERP like SAP ECC/S4 Hana/Oracle Qualifications First Time Right (FTR) Approach Experience in SharePoint Understanding of PO/Non-PO Invoices, 3-way match Detail oriented and assertive when dealing with external and internal customers Analytical Thinking Effective problem-solving skills to help identify root cause Excellent in Excel, Word, and presentation skills Ability to work with high volume in systematic way Ability to work in a high performing team Quick learner and ability to work under stringent timelines High degree of professional integrity Flexible to work in nights shifts Extensive knowledge of Microsoft Excel, Workday and Supplier Portals Ability to Report work on Trackers accurately on time Education Required: B. Com, BBA, M. Com, CA, MBA (Finance) or CMA