Making outbound calls:Telecallers contact potential customers to introduce products or services, explain their features and benefits, and attempt to generate interest.
Handling inbound calls:They also receive and respond to customer inquiries, addressing concerns, providing information, and resolving issues.
Generating leads and sales:A core responsibility is to convert potential customers into leads and ultimately close sales through persuasive communication.
Gathering information:Telecallers collect customer data, feedback, and preferences to understand their needs and tailor their approach.
Maintaining accurate records:They meticulously document all customer interactions, call logs, and sales data for future reference and analysis.
Following up with leads:Telecallers actively pursue potential customers who have shown interest, ensuring they receive the necessary information and support to make a purchase.
Meeting sales targets:Telecallers are often evaluated on their ability to meet or exceed sales quotas and achieve specific performance goals.
Resolving customer complaints:They handle customer complaints professionally and efficiently, aiming to find satisfactory solutions and maintain positive relationships.
Staying updated on products and services:Telecallers need to be knowledgeable about the products or services they are selling, including their features, benefits, and pricing.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,369.64 - ₹28,540.94 per month

Schedule:

Day shift

Supplemental Pay:

Yearly bonus

Work Location: In person

More Jobs at IMPIGER TECHNOLOGIESPRIVATE LIMITED

Receptionist

Chennai

Experience: Not specified

INR 0 - 0 Lacs

Packing staffs

Chennai

Experience: Not specified

INR 0 - 0 Lacs

supervisor

Chennai

Experience: Not specified

INR 0 - 0 Lacs

Packing staffs

Chennai, Tamil Nadu

Experience: Not specified

Salary: Not disclosed

supervisor

Chennai, Tamil Nadu

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.