Telecaller – MICE Sales

Job Summary:

We are looking for a dynamic and persuasive Telecaller to join our MICE (Meetings, Incentives, Conferences, and Exhibitions) sales team. The candidate will be responsible for outbound calling, lead generation, client follow-ups, and coordination to support the sales and business development process. The goal is to build strong customer relationships and help drive business growth in the corporate events sector.

Key Responsibilities:

• Make outbound calls to potential clients and corporate leads for MICE opportunities.
• Generate qualified leads by identifying decision-makers and pitching services effectively.
• Schedule meetings or follow-ups for the MICE sales team.
• Maintain and update the CRM with lead and call details regularly.
• Follow up on email campaigns, cold calls, and inquiries.
• Provide accurate information about services, destinations, packages, and pricing.
• Coordinate with internal teams to ensure smooth pre-sales and post-sales support.
• Achieve daily/weekly/monthly call and conversion targets.
• Build and maintain strong relationships with clients and prospects.

Requirements:

• Minimum 1 year of experience in telecalling, preferably in travel, events, or hospitality sales.
• Knowledge of the MICE industry and corporate travel is a strong advantage.
• Excellent verbal and written communication skills in English (other regional languages are a plus).
• Strong persuasion, negotiation, and interpersonal skills.
• Proficiency in Microsoft Office and CRM tools.
• Self-motivated, target-oriented, and well-organized.

Preferred Qualifications:

• Bachelor’s degree in Hospitality, Travel, Marketing, or a related field.
• Prior experience working in a DMC, event agency, or corporate travel firm.

Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person