Telecaller-BPO

Job Description

Job description Job Title: Telecaller – Dubai Operations Company: Brillianz Education, Dubai Work Location: Kadavanthara, Ernakulam, Kerala Operational Focus: Dubai Branch Working time: 11am to 7pm ( Shift 1 ) and 12pm- 9 pm (Shift 2) Experience : 1-2year preferred Job Summary: Brillianz Education is hiring enthusiastic and fluent Telecallers to support our Dubai operations from our branch office in Kadavanthra, Ernakulam. Candidates must be well-versed in English with excellent communication skills to interact with students and clients based in the UAE. You will play a key role in handling inquiries, following up on leads, and guiding students through our admission processes. Key Responsibilities: Make outbound calls and respond to inbound inquiries related to Dubai education programs. Communicate clearly and confidently in English with students and parents based in the UAE. Explain course details, admission requirements, and other services. Maintain accurate records of calls and follow-ups. Coordinate with the Dubai office for admissions and student support. Requirements: Education: Any degree (graduates from any discipline are eligible). Must be fluent in English (spoken and written). Good communication and listening skills. Prior experience in tele calling, customer service, or education is an added advantage. Ability to work with a team and handle time-sensitive follow-ups. Benefits: Exposure to international operations (Dubai). Professional work environment and supportive team. Growth opportunities within the organization. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Paid sick time Paid time off Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Required) Work Location: In person