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Posted:6 days ago| Platform: SimplyHired logo

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Skills Required

CRM software Bachelor's degree Recruiting Computer skills In-person Internship Communication skills Negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

Roles & Responsibilities

  • Offer information and advice based on the client’s needs (educational courses, career options, therapy, etc.).
  • Help individuals make informed decisions.
  • Understand and analyze the client’s concerns or aspirations
  • Make outbound calls or attend inbound queries via phone or online platforms.
  • Maintain a polite, empathetic, and professional tone in all communications.
  • Convert inquiries into enrollments, registrations, or sales.
  • Follow up with prospective leads regularly.
  • Initiate calls to potential clients or respond to incoming queries.
  • Understand their requirements through active listening.
  • Explain services, programs, or solutions clearly.
  • Track leads and ensure timely follow-up.
  • Re-engage dropped or cold leads as needed.
  • Coordinate with the sales, admissions, or operations teams.
  • Share feedback and insights to improve offerings.
  • Address objections or concerns raised by clients.
  • Provide alternatives or escalate issues when required.
  • Meet daily, weekly, or monthly goals (enrollments, calls, conversions, etc.).
  • Handle personal data and information with discretion and as per data protection policies.

Required Skills & Qualifications

  • Strong verbal and written communication
  • Active listening and empathy
  • Convincing and negotiation skills
  • Basic computer proficiency and familiarity with CRM tools
  • Patience and stress management
  • Bachelor’s degree

Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 8 weeks

Pay: ₹11,705.28 - ₹36,247.86 per month

Benefits:

  • Provident Fund

Work Location: In person

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Beliebt Fin Services Pvt Ltd

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