Posted:1 week ago|
Platform:
Work from Office
Full Time
Responsibilities: - Contact customers who have defaulted on their loans and negotiate payment arrangements - Provide excellent customer service while effectively communicating the consequences of non-payment and encouraging prompt repayment - Maintain accurate and up-to-date records of all customer interactions and collections activities - Follow up proactively with customers to ensure timely and regular payments - Collaborate with other departments within the organization, such as legal and finance, to resolve escalated collection issues - Adhere to all relevant laws, regulations, and company policies during the collections process - Meet or exceed assigned collection targets on a regular basis Role & responsibilities Preferred candidate profile
Integro Finserv
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