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1 years

0 - 1 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Making Outbound Calls
  • Call potential or existing customers to inform them about products, services, or promotions.
  • Follow up on leads generated by marketing campaigns.
  • Handling Inbound Calls
  • Answer incoming customer calls and address queries.
  • Provide product or service information.
  • Lead Generation
  • Identify and qualify potential leads.
  • Maintain a database of prospects and follow up regularly.
  • Customer Relationship Management
  • Build rapport with customers to retain business.
  • Handle complaints or redirect calls to the appropriate department.
  • Target Achievement
  • Meet daily/weekly/monthly call and conversion targets.
  • Feedback and Reporting
  • Gather customer feedback and report recurring issues.
  • Share insights from customer interactions with the team.

Required Skills

  • Excellent communication skills
  • Persuasive and polite manner
  • Basic computer proficiency.

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

  • Fixed shift

Experience:

  • 10 key typing: 1 year (Required)

Language:

  • Hindi (Required)
  • English (Required)

Work Location: In person

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