Technical Support Engineer - Cloud

SBA Info Solutions

3 - 4 years

4 - 6 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

Cloud Services Azure GCP SAAS Trouble shoot on cloud SLA DR Provisioning Iaas Services WAF AWS Paas Services Firewall

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Documentation/reporting(both internal & external) is a key to this role Must be instrumental during new customer on-boarding (applications, product/ tools implementation/ integration aspects) Will be working on various public/private cloud services for IaaS &PaaS or SaaS Will need to troubleshoot cloud related issues& arrive at root cause based on SLA Will be focused on implementation & maintenance of cloud & its related services (few eg. Could be computes,storage,manageddatabases,backups&recoveryforapplications,DRprovisioning,WAF, firewalls, etc) Also need to work on Kubernetes(& its like)services from different cloud providers Conducting presentations/review meetings with internal or external stakeholders Develop second level team members-Creating/ improvising SOP documents where ever needed. Need to attain certifications as they progress. Preferred candidate profile • 3-4yrs exp in cloud infra implementation & maintenance including at least 6-12mo in architecting cloud workloads. • Technologies decent level knowledge in networking in general good knowledge in various cloud services & architecting the same good knowledge in implementing cloud WAF, cloud firewalls apart from the Kubernetes services &IaaS aspects preferred knowledge in Red hat open shift Virtualization on cloud. Must be capable of understanding the applications &implement cloud accordingly • Soft skills Fire to learn & grow Proactiveness &creating realistic action plans & its executionLogical reasoning, analytical skills, correlation skills, good communication having good vigil capabilities.

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SBA Info Solutions

Information Technology

Virginia Beach

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Technical Support Engineer - Cloud