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Technical Service Officer

Technical Service Officer

Astral Adhesives

2 - 7 years

3 - 6 Lacs

Kolkata Indore Jaipur

Posted:1 month ago| Platform:

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Skills Required

Technical Services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Department: Technical Services Company: Astral Adhesives Location: Ahmedabad, Hyderabad, Lucknow, Kolkata, Jaipur, Indore Experience Required: 2-6 years in Technical Services, Application Support, or R&D Qualification: B.E - Civil, B.Sc. /M.Sc - Chemistry About the Role: Astral Adhesives is hiring Technical Services to support customers and applicators in understanding and correctly using our adhesive and construction chemical products. This role requires on-site visits, product demonstrations, and technical resolution of queries. Candidates with R&D experience who are interested in a field-facing, customer-interaction role are also encouraged to apply. Key Responsibilities: Field Support & Demonstration: Visit project sites, customer locations, or distributor networks for product demonstration. Train applicators and contractors on correct product usage and techniques. Ensure proper application practices and guide on surface preparation and curing methods. Query Handling & Technical Resolution: Address customer or applicator queries related to product performance, compatibility, or usage. Provide technical solutions and escalate complex issues to the R&D team when needed. Documentation & Quotations: Prepare and share cost estimations or quotations based on site requirements. Submit detailed site visit reports, application feedback, and technical insights. Collaboration: Work closely with the Sales, R&D, and Product Management teams to offer complete technical support. Share field-level insights for product improvement and innovation. Key Skills & Competencies: Strong knowledge of adhesives, sealants, epoxy, Paints or construction chemicals Confident communication and training delivery skills Ability to work independently and travel extensively Field experience or lab/R&D knowledge in product testing and performance Preferred Background: Candidates working in R&D (Adhesives, Epoxy, Polymer, or Chemicals) who are keen to transition into a customer-facing role are welcome Prior experience in technical support, quality, or product application roles preferred Apply Now: Send your updated resume to ramesh.chaudhary@astralltd.com or WhatsApp on 83539 12032

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Astral Adhesives

Wholesale Building Materials

Ahmedabad Gujarat

1001-5000 Employees

30 Jobs

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Technical Service Officer