Technical Delivery Lead (Application Development)

Role & responsibilities

• Spearheading complex initiatives as a key member within the Common Capabilities team, involving multiple stakeholders globally.
• Lead Know Your Customer ( KYC) application development team, understand stakeholder requirement, enable team to deliver technology solutions.
• Evaluate emerging and azure technologies, frameworks and tools to support business goals.
• Oversee the successful delivery of multiple service streams, and project execution, ensuring outcomes are achieved within scope, time, budget, and quality expectations.
• Align and manage a cohesive delivery team and working in the capacity of a technical PO to work closely with Business stakeholders
• Own the line management of the delivery team, including 1:1s, performance development, and identifying skill gaps aligned to WTWs growth areas: Data, AI, and Adoption & Change.
• Champion resource optimization, utilization, and project forecasting to ensure teams are supported and commercial goals are met.
• Act as a senior escalation point for internal and client teams, navigating delivery challenges and enabling smooth resolution of blockers.
• Build and maintain trusted relationships with clients and partners, acting as a strategic advisor who understands their goals and challenges.
• Drive a delivery culture rooted in accountability, creativity, and curiosity - balancing influence and support to get the best from people.
• Contribute to strategic business planning including team structure, resourcing, and evolving our business to meet strategic goals.
• Bring a change management mindset - both in how we deliver transformation for clients and in navigating change internally as we scale.
• Taking ownership in driving interactions within other WTW technology teams for all technical needs including Information Security related deliverables.
• The individual is expected to break a technical problem into high level deliverables which can be then picked up by the team to be distributed within the sprints.
• Experience in exploring Automation opportunities for optimizing technical delivery, e.g. Git Hub Co Pilot, Power Apps, GenAI, etc.
• The individual is expected to clearly present Solution designs to Key stakeholders.
• Any other tasks as requested by the manager from time to time.

Preferred candidate profile

• 14 - 18 years of experience out of which minimum 6 years of experience as a Technical Delivery Lead, creating technical solutions using cloud native technologies.
• Experience in working around vulnerabilities and Guardrails, within a cloud ecosystem.
• Experience working in KYC Domain and as Technical Product Owner.
• Insurance Industry experience is value add
• Looking for candidate who has grown from technical development background
• Should be hands on with Agile and Scrum methodologies, someone who has worked
• Good with delivery that requires one to be involved in delivery of product features, implementations, Design developments etc.
• Should have understanding of CI/CD Pipeline and Azure DevOps.
• Should have led Product team, and from Technical product Background
• Strong stakeholder management is required