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IBM
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Technical Content Developer

Technical Content Developer

IBM

1 - 4 years

3 - 7 Lacs

Bengaluru

Posted:3 days ago| Platform:

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Skills Required

technical writing css content development java html github python aem content editing robohelp framemaker instructional design visual studio code structured authoring dita xml snagit xml content writing agile technical documentation dita

Work Mode

Work from Office

Job Type

Full Time

Job Description

As aTechnical Content Developer and Designer, you’ll play a key role in shaping how users experience our products by designing, writing, and delivering high-quality technical content. You'll work closely with cross-functional teams—product managers, designers, engineers, and support—to create content that helps users understand and succeed with our software.This role focuses on crafting user-centered documentation, in-product UX writing, and other content formats that support the end-to-end product experience. Required education Bachelor's Degree Preferred education Technical Diploma Required technical and professional expertise

2+ years of proven experience in technical writing, user assistance writing, embedded content development, or similar roles.

Expert-level proficiency of written and verbal English and ability to write clear, engaging, and accurate content.

Intermediate-level proficiency with

authoring tools such as AEM, Oxygen, Visual Studio Code, or similar and Markdown / Markdown languages

structured authoring (such as DITA XML) for creating topic-based information that meets audience requirements

version control systems such as GitHub

Understanding of audience analysis and user-centered content design principles.

Ability to analyze and derive insights from quantitative and qualitative user feedbac

Preferred technical and professional experience

Basic understanding of APIs and developer documentation.

Experience designing content for accessibility and globalization.

Experience using Generative AI tools for productivity.

Experience in Instructional Design

Exposure to user research, usability testing, or content validation practices.

Basic knowledge of HTML/CSS or programming languages like Python or Java (a plus, not required).

Experience working in an agile, squad-based, continuous delivery development mode.

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Technical Content Developer