Technical Architect - Self-Service Digital Experience Solutions

• We are seeking an experienced and forward-thinking

  Technical Architect

  to lead the design, development, and continuous evolution of our

  Self-Service Digital Experience Solutions

  . This role will focus on architecting highly scalable web, mobile, and API platforms that leverage

  cookies

  and

  personalization

  techniques to deliver targeted, seamless, and engaging user experiences. The ideal candidate will have deep expertise in architecting personalized digital solutions, integrating data-driven personalization strategies, and managing cookies and tracking technologies in line with privacy standards.

Key Responsibilities:

Architect Digital Solutions with Personalization

• Lead the design and architecture of

  personalized self-service digital platforms

  , including web, mobile, and API solutions, to deliver tailored experiences for users based on their behavior and preferences.
• Architect and implement systems that utilize

  cookies

  and user tracking to gather insights and enhance personalization, ensuring compliance with relevant data privacy regulations (e.g., GDPR, CCPA).
• Collaborate with stakeholders to define the technical vision for personalization strategies and integrate them seamlessly into the digital experience.

Platform Development & Evolution

• Oversee the development and continuous improvement of web, mobile, and API platforms, ensuring they support personalization features such as

  content recommendations

  ,

  dynamic interfaces

  , and

  user-specific workflows

  .
• Ensure personalization is integrated across all touchpoints websites, mobile apps, and APIs leveraging

  cookies

  and session data to enhance user journeys.
• Ensure compliance with

  cookie consent management

  tools and user privacy laws, including GDPR and CCPA, for tracking user data across web and mobile platforms.
• Drive the adoption of technologies such as

  AI

  and

  machine learning

  to further refine and automate personalized experiences.

API Design, Integration, and Personalization

• Design and manage

  RESTful APIs

  and

  GraphQL

  solutions to integrate personalization data, allowing for dynamic content delivery and custom user experiences.
• Implement API architectures that can handle complex, user-specific requests, optimizing performance and user engagement through personalized content feeds.
• Develop strategies for

  personalization data storage

  and management, ensuring that all personalized experiences are driven by clean, secure, and well-structured data.

• Cross-Functional Collaboration

  : Partner closely with

  product management

  ,

  UI/UX design

  , and

  business stakeholders

  to align technical strategies with the company s business goals and customer-centric vision.

• Compliance & Security

  : Champion data protection and privacy, ensuring all solutions are fully compliant with regulations like

  GDPR

  and

  CCPA

  , while implementing the highest security standards to safeguard customer data and platform integrity.

Qualifications:

• Education:

  Bachelor s or Master s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent work experience).

Experience:

• 8+ years of experience in software development, with at least 5 years in a technical architecture or leadership role.
• Proven experience in architecting

  personalized digital solutions

  , including the use of cookies, session tracking, and user behavior data to deliver tailored experiences.
• Strong experience with

  web, mobile, and API platforms

  designing and developing highly scalable, performance-driven systems.
• Deep understanding of

  privacy regulations

  (GDPR, CCPA) and experience implementing compliant solutions for cookies and data tracking.

• Skills and Expertise:

• Expertise in

  personalization frameworks

  and technologies, such as

  AI

  ,

  machine learning

  , and

  recommendation systems

  .
• In-depth knowledge of

  cookies management

  ,

  cookie consent tools

  , and session-based tracking.
• Strong experience with

  API design

  (RESTful, GraphQL) and integration strategies for dynamic content delivery.
• Experience with

  cloud technologies

  (AWS, Azure, GCP) and

  serverless architectures

  for scaling personalization.
• Proficiency in web development frameworks (React, Angular, Vue.js) and mobile frameworks (React Native, Flutter).
• Knowledge of

  database design

  for storing user-specific data and

  caching technologies

  (Redis, Memcached).

• Cloud Proficiency

  : Proficient in

  cloud technologies

  (e.g.,

  AWS

  ,

  Azure

  ,

  Google Cloud

  ) with experience in cloud-based omnichannel platforms and services.

• Microservices & API Expertise

  : Extensive hands-on experience with

  microservices architecture

  ,

  API integration

  , and designing enterprise-level solutions.

• Full Stack Knowledge

  : Strong understanding of both

  front-end and back-end technologies

  , including frameworks, web services, databases (e.g.,

  REST

  ,

  SOAP

  ,

  SQL

  ,

  NoSQL

  ).

• Problem-Solving

  : Exceptional problem-solving ability, adept at navigating complex challenges and delivering solutions that align with business objectives and technical requirements.

Preferred Qualifications:

• Experience with

  data-driven personalization tools

  , such as

  Optimizely

  ,

  Adobe Target

  , or similar platforms.
• Strong understanding of

  user experience

  (UX/UI) principles for crafting seamless, personalized journeys.
• Familiarity with

  server-side tracking

  and

  cookie-less tracking technologies

  .
• Certifications in

  cloud architecture

  (AWS Certified Solutions Architect, Google Cloud Professional Architect).
• Knowledge of

  machine learning

  and

  AI-based personalization algorithms

  .