1.0 - 5.0 years

0 Lacs

bhubaneswar

On-site

You will be joining CredenceSoft as a Service Executive, where your primary focus will be to provide proactive and client-focused support for the setup, onboarding, training, and troubleshooting of our tech products. This role may involve client visits both within and outside the city, as required by the client and the company. Your key responsibilities will include assisting clients with product implementation, onboarding, and training. You will need to provide on-site or remote service support based on the specific needs of each client. Client visits will be scheduled as needed and not on a fixed schedule. Additionally, you will be responsible for coordinating with internal technical and product teams to address and resolve client issues. It is essential to maintain accurate records of service activities and client feedback and to educate clients on new product features to ensure optimal usage. Comprehensive training will be provided on all company products and client interaction protocols. All travel expenses incurred as part of your job responsibilities will be reimbursed according to company policy. To be considered for this role, you should have a Bachelor's degree in any discipline (Hospitality/IT/Business preferred) and ideally possess at least 1-2 years of experience in service support or client-facing roles. However, freshers with strong communication skills are also encouraged to apply. Excellent interpersonal and problem-solving abilities are crucial for this position, along with proficiency in MS Office and a comfort level with using various tech platforms.,

Posted 1 day ago

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Product Management Intern Surepass Technologies

0.0 - 4.0 years

0 Lacs

delhi

On-site

As a Product Manager Intern at Surepass Technologies, located in Netaji Subhash Place, Delhi, you will be part of the Product Management team responsible for innovative identity verification and KYC solutions through powerful APIs. Surepass Technologies aims to simplify secure onboarding and compliance for businesses using real-time, automated, and digital verification tools. Your role will involve collaborating with cross-functional teams to support the design, development, and delivery of API-based solutions and platforms. You will play a key role in gathering and analyzing product requirements, conducting market research, and competitor analysis to identify trends and opportunities. Working closely with engineering, design, and business teams, you will define and refine product features, maintain product roadmaps, and participate in product demos and feedback sessions. To excel in this role, you should have a background in Business, Computer Science, Engineering, or a related field. Strong analytical and problem-solving skills are essential, along with an interest in product development, tech platforms, or SaaS solutions. Excellent written and verbal communication skills will be beneficial as you collaborate with the team and manage multiple priorities. Familiarity with tools like Jira, Confluence, Figma, or analytics platforms is a plus. This internship opportunity is ideal for individuals who are analytical, curious, and eager to understand the product development lifecycle in a fast-paced tech environment. If you are passionate about product management and keen on contributing to user-centric product design and a smooth user experience across platforms, we encourage you to apply. To apply for this internship, please send your resume and a short note about your interest to chanchal.b@surepass.io. The internship is for a duration of 6 months with day shift schedule and in-person work location. Join us at Surepass Technologies and be part of a team that is dedicated to simplifying secure onboarding and compliance through innovative solutions!,

Posted 6 days ago

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