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8.0 - 13.0 years
25 - 30 Lacs
Pune
Work from Office
: Job TitleProduction Support Engineer Corporate TitleAVP LocationPune, India Role Description You will be operating within Corporate Bank Production as a Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Management environment and has specialist expertise in one or more technical domains and ensures that all associated Service Management stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the business queries are handled on priority within agreed SLA to ensure application stability. Ability to support the incident management, problem management adhering to ITIL and DB standard process. Embrace a Continuous Service Improvement approach to resolve IT issues, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Responsible for day-to-day engineering support delivery task, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. Control and drive innovation and excellence in the wider team, mentoring junior staff to be the best they can be and leading by example Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Responsible to maintain all support documents. Participate in all BCP and component failure tests based on the support documents. Understand flow of data through the application infrastructure. Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of a support documents. Drive knowledge management across the supported applications and ensure full compliance. Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your skills and experience Recent experience of applying technical solutions to improve the stability of production environments Working experience of some of the following technology skills: Knowledge of Java and/or Tandem Mainframe technologies Programming languages like Javascript and/or TACL, COBOL Operating systems (Linux and/or Guardian) and the underlying infrastructure environments Online environment DAP & DWEB Version control tools like GIT and/or RMS Database environments (e.g., Oracle, Tandem Enscribe, SQL) Utilities like Rsync and/or FUP Middleware (e.g., MQ) Automation, monitoring and data analytics tools (e.g., Monitoring tool (Geneos/Reflex), scheduling tool (Control-M/Unix Shell Scripts/Multibatch/Netbatch) Good to have Unix, understanding of java and cloud technologies. Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes. Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues. Excellent troubleshooting and problem-solving skills. Excellent communication skills, both written and verbal, with attention to detail. Ability to work in virtual teams and in matrix structures Experience | Exposure (Recommended): Service Operations experience within a global operations context 8+ yrs. experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Global Transaction Banking Experience is a plus. Experience of end-to-end Level 2,3,4 management and good overview of Production/Operations Management overall Experience of run-book execution Experience of supporting complex application and infrastructure domains IITIL / best practice service context Good analytical and problem-solving skills Ability to work in virtual teams and in matrix structures Working knowledge of incident tracking tools (i.e., Remedy, Heat etc.) Education | Certification (Recommended): Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma) ITIL Foundation Certificate Business Competencies: Communication - Experienced Financial Management Basic Industry Knowledge - Experienced Innovation - Basic Managing Complexity - Basic Product Knowledge (internal & external) Basic Risk Management - Basic Technical CompetenciesExperienced Business Continuity/Disaster Recovery Experienced Operational Management Experienced How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 day ago
5.0 - 10.0 years
4 - 8 Lacs
Pune
Work from Office
: Job TitleProduction Support Engineer Corporate TitleAssociate LocationPune, India Role Description You will be operating within Corporate Bank Production as a Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Management environment and has specialist expertise in one or more technical domains and ensures that all associated Service Management stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the business queries are handled on priority within agreed SLA to ensure application stability. Ability to support the incident management, problem management adhering to ITIL and DB standard process. Embrace a Continuous Service Improvement approach to resolve IT issues, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Responsible for day-to-day engineering support delivery task, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Responsible to maintain all support documents. Participate in all BCP and component failure tests based on the support documents. Understand flow of data through the application infrastructure. Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of a support documents. Drive knowledge management across the supported applications and ensure full compliance. Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your skills and experience Recent experience of applying technical solutions to improve the stability of production environments Working experience of some of the following technology skills: Knowledge of Java and/or Tandem Mainframe technologies Programming languages like Javascript and/or TACL, COBOL Operating systems (Linux and/or Guardian) and the underlying infrastructure environments Online environment DAP & DWEB Version control tools like GIT and/or RMS Database environments (e.g., Oracle, Tandem Enscribe, SQL) Utilities like Rsync and/or FUP Middleware (e.g., MQ) Automation, monitoring and data analytics tools (e.g., Monitoring tool (Geneos/Reflex), scheduling tool (Control-M/Unix Shell Scripts/Multibatch/Netbatch) Good to have Unix, understanding of java and cloud technologies. Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes. Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues. Excellent troubleshooting and problem-solving skills. Excellent communication skills, both written and verbal, with attention to detail. Ability to work in virtual teams and in matrix structures Experience | Exposure (Recommended): Service Operations experience within a global operations context 5+ yrs. experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Global Transaction Banking Experience is a plus. Experience of end-to-end Level 2,3,4 management and good overview of Production/Operations Management overall Experience of run-book execution Experience of supporting complex application and infrastructure domains IITIL / best practice service context Good analytical and problem-solving skills Ability to work in virtual teams and in matrix structures Working knowledge of incident tracking tools (i.e., Remedy, Heat etc.) Education | Certification (Recommended): Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma) ITIL Foundation Certificate Business Competencies: Communication - Experienced Financial Management Basic Industry Knowledge - Experienced Innovation - Basic Managing Complexity - Basic Product Knowledge (internal & external) Basic Risk Management - Basic Technical CompetenciesExperienced Business Continuity/Disaster Recovery Experienced Operational Management Experienced How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 day ago
6.0 - 11.0 years
40 - 45 Lacs
Pune
Work from Office
About the Team Cash Management Payment Orchestration : Cash Management Payment Orchestration has an end-to-end responsibility for application development and management of the respective application portfolio. The portfolio covers strategic payment processing build out and Core Products that Corporate Bank offers to its international clients like DDA/Cash Accounts, Core Banking, Payments Processing and Clearing globally. It is also the global cash settlement platform for all other business lines Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Your key responsibilities What Youll Do As part of our global team you will work on various components as a Software Engineer. The Engineer will be responsible for the DB aspects of the Technical Application framework that supports our HPE NonStop-based application db-Internet. We are building an excellent Technical Team to support our critical application, enhancing its current capabilities, and looking to create opportunities beyond this to progress into the more modern aspects of our application. Product update and support of Automation and Monitoring tools such as Reflex and Multibatch. Enhance monitoring capability to cover more aspects of our applications. Ongoing evolution of our Disaster Recovery strategy, planning and supporting tools. Support and development of our Automated Test System Build process. TACL coding and testing of routines to support our application. Upgrade activities such as MQ Series, Operating System, and Hardware Upgrades. Performance and capacity managements aspects of our application. Understanding of Network segregation and firewalling (ACR) . General TCP/IP configuration and encryption. Update and adherence to db-Internet Security Controls. Collaborate with teams and individuals across the applications to accomplish common goals. Work with the team on non-functional requirements, technical analysis and design. Your skills and experience Skills Youll Need Good level of experience in the Technical Management of HPE NonStop and/or application Atlas Global Banking/db-Internet. Good working knowledge of HPE NonStop Products and Utilities such as FUP, SQL, ENFORM, TACL, TMF/RDF, SCF and Safeguard. Good working knowledge of OSS and Utilities and directory structures including an understanding of our internal middleware called Ibus Bridge, its configuration and setup. Any knowledge of Java would be advantageous for the future. Proven ability to effectively assess and mitigate project risks and dependencies. Experienced in effectively communicating with and positively influencing project stakeholders and team members.
Posted 2 days ago
3.0 - 8.0 years
4 - 9 Lacs
Hyderabad, Pune, Chennai
Work from Office
Immediate job opening for # Base 24 developer_C2H_Pune ,Chennai, Mumbai, Bangalore. Skill:Base 24 developer Exp: 3+ Location:Pune ,Chennai, Mumbai, Bangalore Job description Experience working with ACI Tandem Base 24 Classic and EPS, TAL, TACL, Screen COBOL programming language. Hands on experience in design and development for Merchant Acquiring Authorization projects ACI Tandem Base 24 Classic and EPS, NCR Implementation knowledge on Acquiring Authorization projects. Good knowledge of Merchant Acquiring landscape Transaction processing and Settlements Good knowledge of Switch Processing Good communication and Stakeholder Management skills. Experience working with MasterCard, Visa, Amex, Diners, and CUP schemes for authorization processing.
Posted 6 days ago
6.0 - 11.0 years
16 - 25 Lacs
Pune, Chennai, Bengaluru
Work from Office
Role & responsibilities Base24 Senior Developer - Exp- 6 to 12 Years/ Experience working with ACI Tandem Base 24 Classic and EPS, TAL , TACL , Screen COBOL programming language. Hands on experience in design and development for Merchant Acquiring Authorization projects ACI Tandem Base 24 Classic and EPS, NCR Implementation knowledge on Acquiring Authorization projects. Good knowledge of Merchant Acquiring landscape – Transaction processing and Settlements Good knowledge of Switch Processing Good communication and Stakeholder Management skills. Experience working with MasterCard, Visa, Amex, Diners, and CUP schemes for authorization processing. Preferred candidate profile
Posted 1 week ago
8.0 - 13.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Novo Nordisk Global Business Services (GBS) India Department – Commercial GBS Are you ready to elevate your competitive intelligence careerJoin Novo Nordisk’s vibrant and fast-moving Commercial-GBS team in Bangalore India, as an Associate Global Competitive Intelligence Lead and help shape data-driven decisions in Digital Health (DH). This role offers a unique opportunity to go beyond traditional drug/device intelligence. If that sounds like you, read on and apply today for a life-changing career. The position As an Associate Global Competitive Intelligence Lead at Novo Nordisk, you will be responsible to: Deliver competitive assessments using scientific & technical intelligence across therapy areas like Diabetes, Obesity, Cardiovascular, and Emerging therapies. Provide data-driven analysis with the convergence of Digital Health, Drug, Diagnostic, Data, and Devices (5D), including Software as a Medical Device (SaMD), digital therapeutics (DTx), digital biomarkers, and connected delivery systems. Drive process to establish an overview of near-, medium- and long-term challenges and opportunities posed for Novo Nordisk in the DH space at various levels such as company, therapy area, product, portfolio, and market by identifying new trends, market events, assess landscapes, un-met needs etc. Continuously track digital health activities, pharma, big-tech and med-tech initiatives, health tech investments, real-world or clinical evidence data from DH initiatives or from relevant partnerships across the ecosystem. Ensure timely monitoring, analysis, and communication of all relevant competitor activities to the stakeholders. Drive internal communication of competitive intelligence with quarterly updates of Competition Monitors, Updating CI platforms (e.g., SharePoint and monthly newsletters). Deliver ad-hoc deep-dives on select themes, including partner scans and technology landscapes. Collaborate with cross-functional teams to set the expectations, deliver and represent own area in forum as applicable. Responsible for relevant updates from major scientific/ technology congresses. Qualifications We are looking for candidates with the following qualifications: Master’s degree in Life Sciences, Medicine or Pharmaceutical Sciences. 8+ years of working experience in the Competitive Intelligence or consulting, preferably in DH, med-tech or pharmaceutical industry. Independently perform daily tasks without supervision. Keep-up-to date with industry and therapy area knowledge and adapt swiftly to strategic aspirations. Empowered to make decisions on day-to-day tasks and regularly provide recommendations by applying professional expertise and experience. Strong understanding of development, regulatory pathways, and commercialization of drugs, devices, diagnostic, data, and digital solutions. Know-how of cardio-metabolic indications, technology insights, market understanding. Significant experience in professionally communicating scientific, technological, and commercial information to audiences at various organisational levels. Strategic thinker with excellent analytical and communication skills. About the department The Commercial – GBS unit is responsible for driving deliverables for multiple Corporate Vice President (CVP) areas within Commercial – GBS. This includes Insulin, GLP-1 and Obesity Marketing, Market Access, Insights, and Commercial Operations. Located in Bangalore, India, our team is dynamic and fast-paced, working together to make a difference in the lives of patients worldwide.
Posted 1 week ago
5.0 - 9.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Together, lets innovate, build competitive advantage, improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be more resilient, with the following initiatives: Understand the clients business, priorities and leadership agenda . Co-create with the client, articulate transformation and drive innovation agenda for the client. Establish self as a trusted advisor with the client C-suite through an in-depth understanding of the client as well as industry. Build networks at Accenture to be able to bring the best of Accenture to the client. Lead and deliver sourcing and procurement transformation projects such as strategic cost reduction, sourcing optimization, procurement transformation, intelligent procurement using tools such as Ariba, Coupa, IVALUA, Zycus and Jaggaer, responsible and resilient procurement, mergers & acquisitions, working with mid to large sized teams. Coach team members on activities such as as-is process and maturity assessment, technology evaluation, opportunity identification, business case and roadmap creation and implementation of recommendations. Drive sales, revenue and profitability for the practice. Help originate deals based on defined commercial pathways ; drive innovative deal construct and solutioning to grow business Align the right teams or capabilities to enable successful transformation and innovation agenda. Lead and support development of cutting-edge points of view and articles that drive Accenture equity in the market. Design and build assets that distinguish Accenture capabilities to drive additional business.Qualification Professional & Technical Skills: Relevant experience in the required domain. Strong analytical, problem-solving, and communication skills. Ability to work in a fast-paced, dynamic environment. Demonstrated experience in consulting or a leading mid-large sized team on large scale sourcing and procurement projects spanning across one or more of the following:strategic cost reduction, sourcing optimization, procurement transformation procurement transformation including implementation of procurement solutions, intelligent procurement, responsible and resilient procurement, mergers & acquisitions Knowledge of Sourcing and Procurement technologies such as Ariba, Coupa, IVALUA, Zycus, Jaggaer and so on
Posted 1 week ago
4.0 - 7.0 years
8 - 13 Lacs
Pune
Work from Office
Join us as a Senior Base24 Software Engineer Barclays where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions.. To be successful as a Senior Base24 Software Engineer you should have experience with:. Sound hands-on experience in TAL/COBOL/SCOBOL/TACL programming language.. Sound knowledge on cards and payment domain.. Strong hands-on experience in ACI Base24 Classic ATM and POS.. Sound hands-on experience in ATM and POS transaction processing.. Sound hands-on experience in Visa, BNET & LINK scheme.. Sound knowledge of EMV and NDC processing.. Hands-on experience in VersaTest or any testing simulator.. Hands-on experience in ISO8583 message format.. Some Other Highly Valued Skills May Include. Good Knowledge of Shadowbase or any replication product.. Working experience in ACI Base24 TSS product.. Good understanding of Active: Active environment.. Good understanding of Base24 FHM transactions.. Working experience on project implementation in a bank.. Hands on experience in MasterCard or VTS simulator.. Strong understating of agile methodology .. Understanding or working experience in any build tool like bitbucket, Gitlab.. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. The role is based out of Pune.. Purpose of the role. To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.. Accountabilities. Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.. Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact Responsibilities: Responsible to manage end to end feature development and resolve challenges faced in implementing the same Learn new technologies and implement the same in feature development within the time frame provided Manage debugging, finding root cause analysis and fixing the issues reported on Content Management back end software system Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5 to 10 years of experience in Base-24 development on TANDEM Design, develop, and maintain Base-24 applications on TANDEM systems to support seamless payment processing and transaction switching strong problem-solving skill, Provide technical support and resolve production issues related to Base-24, Base-24 EPS, and TANDEM environments Preferred technical and professional experience Base24 Classi development, TANDEM system and Base-24 EPS
Posted 2 weeks ago
5.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact Responsibilities: Responsible to manage end to end feature development and resolve challenges faced in implementing the same Learn new technologies and implement the same in feature development within the time frame provided Manage debugging, finding root cause analysis and fixing the issues reported on Content Management back-end software system Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5 to 10 years of experience in Base-24 development on TANDEM Design, develop, and maintain Base-24 applications on TANDEM systems to support seamless payment processing and transaction switching strong problem-solving skill, Provide technical support and resolve production issues related to Base-24, Base-24 EPS, and TANDEM environments Preferred technical and professional experience None
Posted 2 weeks ago
5.0 - 10.0 years
8 - 12 Lacs
Hyderabad
Work from Office
As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact Responsibilities: Responsible to manage end to end feature development and resolve challenges faced in implementing the same Learn new technologies and implement the same in feature development within the time frame provided Manage debugging, finding root cause analysis and fixing the issues reported on Content Management back end software system Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5 to 10 years of experience in Base-24 development on TANDEM Design, develop, and maintain Base-24 applications on TANDEM systems to support seamless payment processing and transaction switching strong problem-solving skill, Provide technical support and resolve production issues related to Base-24, Base-24 EPS, and TANDEM environments. Collaborate with stakeholders Preferred technical and professional experience Base24 Classi development, TANDEM system and Base-24 EPS
Posted 3 weeks ago
5.0 - 10.0 years
8 - 12 Lacs
Pune
Work from Office
As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact Responsibilities: Responsible to manage end to end feature development and resolve challenges faced in implementing the same Learn new technologies and implement the same in feature development within the time frame provided Manage debugging, finding root cause analysis and fixing the issues reported on Content Management back end software system Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5 to 10 years of experience in Base-24 development on TANDEM Design, develop, and maintain Base-24 applications on TANDEM systems to support seamless payment processing and transaction switching Strong problem-solving skill, Provide technical support and resolve production issues related to Base-24, Base-24 EPS, and TANDEM environments Preferred technical and professional experience Base24 Classi development, TANDEM system and Base-24 EPS
Posted 3 weeks ago
5.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact Responsibilities: Responsible to manage end to end feature development and resolve challenges faced in implementing the same Learn new technologies and implement the same in feature development within the time frame provided Manage debugging, finding root cause analysis and fixing the issues reported on Content Management back end software system Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5 to 10 years of experience in Base-24 development on TANDEM Design, develop, and maintain Base-24 applications on TANDEM systems to support seamless payment processing and transaction switching strong problem-solving skill, Provide technical support and resolve production issues related to Base-24, Base-24 EPS, and TANDEM environments Preferred technical and professional experience Base24 Classi development, TANDEM system and Base-24 EPS
Posted 3 weeks ago
2.0 - 7.0 years
10 - 17 Lacs
Pune, Chennai
Work from Office
Join us as BASE24 Developer , where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a BASE24 Developer you should have experience with: Strong BASE24 development & design experience Switch knowledge on Tandem Platform Experience working in languages like TAL, COBOL, SCOBOL, TACL, Spool Com, Peruse Knowledge on Simulators like MasterCard, Visa, FINSIM, Versa Test and Asset, etc. Knowledge on ATM, POS switch ISO8583 message and its supported cards and transaction types is a Must. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune/Chennai
Posted 3 weeks ago
3.0 - 7.0 years
10 - 17 Lacs
Pune
Work from Office
Role & responsibilities Job Description Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organizations technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate Mindset to Empower, Challenge and Drive the operating manual for how we behave. Join us as BASE24 Developer , where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a BASE24 Developer you should have experience with: Strong BASE24 development & design experience Switch knowledge on Tandem Platform Experience working in languages like TAL, COBOL, SCOBOL, TACL, Spool Com, Peruse Knowledge on Simulators like MasterCard, Visa, FINSIM, Versa Test and Asset, etc. Knowledge on ATM, POS switch ISO8583 message and its supported cards and transaction types is a Must. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. If you are interested for this job so Please share your detail with updated CV on Krishankant@thinkpeople.in Total Exp.- Rel Exp.- Current Company- CTC- ECTC- Notice Period- DOB- Edu.-
Posted 3 weeks ago
5.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Work from Office
: Job Title Production Support Engineer, AVP LocationBangalore, India Role Description You will be operating within Corporate Bank Production as a Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Management environment and has specialist expertise in one or more technical domains and ensures that all associated Service Management stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the business queries are handled on priority within agreed SLA to ensure application stability. Ability to support the incident management, problem management adhering to ITIL and DB standard process. Embrace a Continuous Service Improvement approach to resolve IT issues, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Responsible for day-to-day engineering support delivery task, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. Control and drive innovation and excellence in the wider team, mentoring junior staff to be the best they can be and leading by example Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Responsible to maintain all support documents. Participate in all BCP and component failure tests based on the support documents. Understand flow of data through the application infrastructure. Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of a support documents. Drive knowledge management across the supported applications and ensure full compliance. Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your skills and experience Recent experience of applying technical solutions to improve the stability of production environments Working experience of some of the following technology skills: Knowledge of Java and/or Tandem Mainframe technologies Programming languages like Javascript and/or TACL, COBOL Operating systems (Linux and/or Guardian) and the underlying infrastructure environments Online environment DAP & DWEB Version control tools like GIT and/or RMS Database environments (e.g., Oracle, Tandem Enscribe, SQL) Utilities like Rsync and/or FUP Middleware (e.g., MQ) Automation, monitoring and data analytics tools (e.g., Monitoring tool (Geneos/Reflex), scheduling tool (Control-M/Unix Shell Scripts/Multibatch/Netbatch) Good to have Unix, understanding of java and cloud technologies. Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes. Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues. Excellent troubleshooting and problem-solving skills. Excellent communication skills, both written and verbal, with attention to detail. Ability to work in virtual teams and in matrix structures Experience | Exposure (Recommended): Service Operations experience within a global operations context 8+ yrs. experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Global Transaction Banking Experience is a plus. Experience of end-to-end Level 2,3,4 management and good overview of Production/Operations Management overall Experience of run-book execution Experience of supporting complex application and infrastructure domains IITIL / best practice service context Good analytical and problem-solving skills Ability to work in virtual teams and in matrix structures Working knowledge of incident tracking tools (i.e., Remedy, Heat etc.) Education | Certification (Recommended): Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma) ITIL Foundation Certificate Business Competencies: Communication - Experienced Financial Management Basic Industry Knowledge - Experienced Innovation - Basic Managing Complexity - Basic Product Knowledge (internal & external) Basic Risk Management - Basic Technical CompetenciesExperienced Business Continuity/Disaster Recovery Experienced Operational Management Experienced How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 3 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Mumbai, Pune, Chennai
Work from Office
Base24 Developer - Grade B2/ Exp- 3 to 5 Years/ Pune Chennai Mumbai Bangalore Good hands-on Experience working with ACI Tandem Base 24 Classic and EPS, TAL, TACL, Screen COBOL programming language. Good knowledge of Switch Processing Good communication and Stakeholder Management skills. Experience working with MasterCard, Visa, Amex, Diners and CUP schemes for authorization processing. Base24 Senior Developer - Grade C1/ Exp- 6 to 12 Years/ - Pune Chennai Mumbai Bangalore Experience working with ACI Tandem Base 24 Classic and EPS, TAL, TACL, Screen COBOL programming language. Hands on experience in design and development for Merchant Acquiring Authorization projects ACI Tandem Base 24 Classic and EPS, NCR Implementation knowledge on Acquiring Authorization projects. Good knowledge of Merchant Acquiring landscape Transaction processing and Settlements Good knowledge of Switch Processing Good communication and Stakeholder Management skills. Experience working with MasterCard, Visa, Amex, Diners, and CUP schemes for authorization processing.
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad, Pune, Chennai
Work from Office
Immediate job opening for # Base 24 developer_C2H_Pune ,Chennai, Mumbai, Bangalore. Skill:Base 24 developer Location:Pune ,Chennai, Mumbai, Bangalore,Hyderabad. Job description Experience working with ACI Tandem Base 24 Classic and EPS, TAL, TACL, Screen COBOL programming language. Hands on experience in design and development for Merchant Acquiring Authorization projects ACI Tandem Base 24 Classic and EPS, NCR Implementation knowledge on Acquiring Authorization projects. Good knowledge of Merchant Acquiring landscape Transaction processing and Settlements Good knowledge of Switch Processing Good communication and Stakeholder Management skills. Experience working with MasterCard, Visa, Amex, Diners, and CUP schemes for authorization processing.
Posted 4 weeks ago
10.0 - 15.0 years
6 - 10 Lacs
Mumbai
Work from Office
Job Title IMU Client Account Lead Manager Management Level :07-Manager Location:Mumbai Must have skills: Rich experience in the Communication Media and Technology industry Good to have skills: Leadership & Management Experience: 10+ years Educational Qualification: Masters degree in business administration (MBA) or post graduate degree in management (PGDM) from premier institutes preferred Job Summary :As a Client Account Lead Manager, you will be responsible for driving Client Value Creation, build long-standing trust-based relationships and grow the business account. Roles & Responsibilities: Understand the clients business, priorities and leadership agenda Co-create with the client, articulate transformation and drive innovation agenda for the client Align the right teams or capabilities to enable (sell and deliver) successful transformation/innovation agenda Establish self as a trusted advisor with the client C-suite through an in-depth understanding of the client as well as industry Build networks at Accenture to be able to bring the best of Accenture to the client Drive sales, revenue and profitability, and responsible for account financials/key commercial processes for the account in the domestic/India market Running Captives which includes P&L responsibility and stake holder management Help originate deals based on defined commercial pathways; drive innovative deal construct and solutioning to grow business Delivery ownership and excellence Develop network thought leadership, consulting solutions and support efforts of India sales team to identify and win potential opportunities within the Communication and Media practice. Team responsibility for the day-to-day activities and guidance to the team members including setting targets, implementing guidelines, and assisting with any issues the employees may have. Professional & Technical Skills: Rich experience in the Communication, Media & Technology industry with in-depth industry expertise including the industry/digital/technology trends. Demonstrate sustained client relations management experience at a C-suite level or operated at a senior management level in the industry role. Experience of 10+ years in consulting and account management experience; domestic consulting experience preferred. Experience of working in a consulting firm will be preferred. Knowledge of telecom, media, functional know how of broadcasting sector, ad sales and services around tech exposure is preferred. Experience of working with C-level executives at the client organization Additional Information: This position is based at our Mumbai office. About Our Company | Accenture (do not remove the hyperlink) Qualification Experience: 10+ years Educational Qualification: Masters degree in business administration (MBA) or post graduate degree in management (PGDM) from premier institutes preferred
Posted 1 month ago
15.0 - 20.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Murex Datamart Reporting Good to have skills : Murex Back Office WorkflowsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the entire application development process and ensuring its successful implementation. Your role will involve collaborating with various teams and stakeholders to deliver high-quality solutions. Roles & Responsibilities:- The ideal Murex Reporting and DataMart Developer should need to understand Murex platform setup at the client and the report delivery process. Focus on Murex Datamart/Reporting architecture and development- Technical Analysis of changes, effort estimation, solution design, development and unit testing- Work with QA team to ensure timely defect remediation and proper test coverage- End to end ownership of tasks in cooperation with Business Analysts and Testing team.- Drive solution design discussions with wider team and mentor/train more junior members of the team Professional & Technical Skills: - In-depth understanding of MX reporting architecture, MX data model, and MX Datamart configuration- Exhaustive knowledge of Datamart objects - dynamic tables, feeders, batch of feeders, scanner templates, extractions etc.- Murex Technical experience and a background of working on Financial Products.- Experience in Analyzing DataMart setups and table structures for identifying redundant objects, to minimize execution time of batches- Experience on Datamart or Accounting or Integration/Back Office- Experience working with distributed team and Agile environment- Good experience on EOD batches, CTRL-M or Autosys scheduling tools- Advanced Knowledge of SQL & shell scripting Additional Information:- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
5.0 - 13.0 years
0 - 35 Lacs
Kolkata, Chennai, Bengaluru
Work from Office
Must have : Base24 Classic, XPNET, AWAS, VTS,Link Simulator Key Responsibilities and Expectations Demonstrated experience in software development lifecycle (SDLC), including coding and creation of related artifacts. Proficient in working within an onsite-offshore delivery model. Participate in Functional Specification document walkthroughs and conduct code and unit test reviews. Provide consultancy and guidance to designers during the design phase. Approve and sign off on functional specifications (previously known as detailed designs). Prepare technical specifications and unit test plans. Deliver release notes to deployment and testing teams post SQA (Software Quality Assurance) approval. Maintain review logs and share feedback with SQA to ensure high-quality deliverables. Exhibit strong problem-solving and troubleshooting capabilities. Support analysis, high-level design, development, system testing, SIT, and other project-related testing activities, including non-functional testing. Contribute to roadmap and innovation initiatives related to the data center’s technical scope, including third-party software tools. Review business requirements, testing strategies, warranty plans, and related design documentation. Represent the functional analysis and design team in various internal and external forums. Take ownership of delivering the Functional Specification (formerly detailed design). Contribute to the preparation and review of High-Level Design (HLD) documents. Develop code and related components, along with creating technical specifications and unit test plans. Provide effort estimations throughout the analysis and design phases. Demonstrate strong logical thinking, analytical abilities, and effective communication skills.
Posted 1 month ago
4.0 - 9.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Job Summary Synechron is seeking an experienced Environment Coordinator with expertise in Base24 EPS to join our team. This role is vital in managing software environments across development, testing, and production stages, with a specific focus on Base24 EPS applications. The Environment Coordinator will ensure optimal system performance, compliance with best practices, and seamless coordination between development, QA, and operations teams. The position significantly contributes to Synechron’s business objectives by maintaining high availability and performance of critical systems. Software Requirements Required: Proficiency in Base24 EPS application management. Experience with configuration management tools. Familiarity with system monitoring and performance tools. Preferred: Knowledge of industry-standard environment management practices. Overall Responsibilities Oversee the management of software environments for Base24 EPS applications, including development, testing, and production. Coordinate with development, QA, and operations teams to ensure proper configuration and maintenance of environments. Monitor system performance and troubleshoot issues related to Base24 EPS environments. Implement and enforce environment management policies and procedures to ensure compliance with best practices. Manage deployments and coordinate release schedules for application updates and patches. Assist in planning and executing environment upgrades and migrations. Document environment configurations, processes, and procedures for knowledge sharing and compliance. Provide support for incident management and promptly resolve environment-related issues. Liaise with vendors and service providers to ensure high availability and performance of Base24 EPS systems. Technical Skills (By Category) Frameworks and Libraries: RequiredExpertise in Base24 EPS. Development Tools and Methodologies: RequiredExperience with configuration management and system monitoring tools. Security Protocols: PreferredUnderstanding of security protocols relevant to environment management. Experience Requirements Minimum 12+ years of experience in environment management roles. Domain-specific experience with Base24 EPS applications is preferred. Industry experience in financial services or similar sectors is advantageous. Alternative experience pathways include roles in environment management within technology-focused organizations. Day-to-Day Activities Participate in regular team meetings and collaborate with development, QA, and operations teams. Monitor system performance and manage environment configurations. Coordinate release schedules and manage deployments of Base24 EPS applications. Document processes and procedures for environment management. Resolve incident management issues related to system environments. Liaise with vendors and service providers to maintain system performance. Qualifications Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field. Relevant certifications in Base24 EPS or environment management are preferred. Commitment to continuous professional development. Professional Competencies Strong critical thinking and problem-solving capabilities. Effective communication and stakeholder management skills. Proven leadership and teamwork abilities. Adaptability to new technologies and evolving business needs. Innovative mindset focused on continuous improvement. Excellent time and priority management skills.
Posted 1 month ago
6.0 - 10.0 years
15 - 27 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Should have 5 to 10+ years of working experience in tandem application programming. Expertise in COBOL, SCOBOL, NSQL (SQL/MP, SQL/MX), Enscribe, Pathway, EINSPECT/DEBUG, FUP, SCUP and TACL,TMF,BATCHCOM,SPOOLCOM. Intermediate knowledge of OSS, TAL, and Financial transactions (ACH)
Posted 1 month ago
1 - 5 years
4 - 8 Lacs
Pune
Work from Office
About The Role : Job TitleProduction Support Engineer Corporate TitleAssociate LocationPune, India Role Description You will be operating within Corporate Bank Production as a Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Management environment and has specialist expertise in one or more technical domains and ensures that all associated Service Management stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the business queries are handled on priority within agreed SLA to ensure application stability. Ability to support the incident management, problem management adhering to ITIL and DB standard process. Embrace a Continuous Service Improvement approach to resolve IT issues, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Responsible for day-to-day engineering support delivery task, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Responsible to maintain all support documents. Participate in all BCP and component failure tests based on the support documents. Understand flow of data through the application infrastructure. Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of a support documents. Drive knowledge management across the supported applications and ensure full compliance. Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your skills and experience Recent experience of applying technical solutions to improve the stability of production environments Working experience of some of the following technology skills: Knowledge of Java and/or Tandem Mainframe technologies Programming languages like Javascript and/or TACL, COBOL Operating systems (Linux and/or Guardian) and the underlying infrastructure environments Online environment DAP & DWEB Version control tools like GIT and/or RMS Database environments (e.g., Oracle, Tandem Enscribe, SQL) Utilities like Rsync and/or FUP Middleware (e.g., MQ) Automation, monitoring and data analytics tools (e.g., Monitoring tool (Geneos/Reflex), scheduling tool (Control-M/Unix Shell Scripts/Multibatch/Netbatch) Good to have Unix, understanding of java and cloud technologies. Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes. Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues. Excellent troubleshooting and problem-solving skills. Excellent communication skills, both written and verbal, with attention to detail. Ability to work in virtual teams and in matrix structures Experience | Exposure (Recommended): Service Operations experience within a global operations context 5+ yrs. experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Global Transaction Banking Experience is a plus. Experience of end-to-end Level 2,3,4 management and good overview of Production/Operations Management overall Experience of run-book execution Experience of supporting complex application and infrastructure domains IITIL / best practice service context Good analytical and problem-solving skills Ability to work in virtual teams and in matrix structures Working knowledge of incident tracking tools (i.e., Remedy, Heat etc.) Education | Certification (Recommended): Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma) ITIL Foundation Certificate Business Competencies: Communication - Experienced Financial Management Basic Industry Knowledge - Experienced Innovation - Basic Managing Complexity - Basic Product Knowledge (internal & external) Basic Risk Management - Basic Technical CompetenciesExperienced Business Continuity/Disaster Recovery Experienced Operational Management Experienced How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
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