TA Administrator

Business- Dealing

The Transfer Agency Department provides Fund Administration service to numerous Fund management companies covering the full range of shareholder servicing functions including Transaction processing, Reporting, AML and Registration and Payments.

The department is responsible for Client and investor document management, processing and quality checking of transactions and updating the registers of clients in response to investor instructions.
This role is to perform BAU activities in the TA department in order to ensure that not only Client Service Level Agreements are consistently met and/or exceeded but also to ensure that regulatory requirements are effectively met. Candidates should be flexible enough to work in 24*7 environments.

Key duties and responsibilities

• Processing of Financial & Non-Financial transactions through internal systems as per regulatory and client requirement
• Identify and resolve problems within the defined procedures.
• Complete archiving of investor and client documentation ensuring a full audit trail exists for subsequent retrieval
• Expected to work on initiatives/Ad-hoc requirements as per business needs.
• Should be able to work independently but also need to be a good team player.
• Should be able to identify process gaps & need to work as a trouble shoot.
• Ability to support, guide & train other team members.
• Should have the ability to understand & handle complex queries
• Strong domain knowledge is essential & understanding of TA business.es
• Well versed with preparation and review of SOPs/Process flow charts
• Able to identify & implement various process control
• Provide innovative ideas for process enhancements
• Should have a good understanding of regulatory and audit requirements to ensure all the requirements are fulfilled
• Ability to prioritize multiple tasks by utilizing effective time management skills.

Qualification and Experience

• Prior Transfer Agency processing experience is required
• Bachelors degree in commerce is desires
• 1-5 years of relevant experience

Skills Required

• Strong analytical skills
• Responsible for meeting all client deliverables
• Ability to navigate proficiently in a windows environment
• Strong knowledge of Microsoft excel & word
• Ability to write messages in a clear and concise manner
• Ability to read, write & speak English proficiently
• Strong research, resolution and communication skills
• Interpersonal skills - Relationship builder, respectful and resolves problems
• Communication skills - Presentation skills, listening skills, oral & written communication skills
• Self-management - Adaptability and resilience, learning behaviour, integrity and ethics and relationship builder
• Motivational skills - Performance standards, achieving results and persistent.
• Innovative thinking - Creative thinking decision making, input seeking, logical thinking and solution finding. Attention to detail and ability to work on multiple tasks.
• Flexible enough to work in any shifts as per business needs
• Ability to work under pressure and should be able to handle multiple projects.
• A good understanding of effective risk management & its execution.
• Effective verbal reasoning and numeric skills
• Excellent planning and organization skills
• The candidate should be able to understand the intricacies of TA business & its impact on other related functions.