System Administrator

Job Family: IT

Source Job: System Administrator

eProductivity Software (ePS) is a leading global provider of industry-specific business and production software technology for the packaging and print industries. eProductivity’s integrated and automated software offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With several offices worldwide, including in Bangalore, and over thirty-years dedicated to delivering best-in-class technology to the packaging and printing industries, it is our deeply held philosophy that eProductivity Software succeeds when our customers thrive.

Job Description:

In this position you will be responsible for some of the most important tasks in IT division of ePS. This involves handling of routine alerts, deployment of software into QA and production environments, escalation of problems, and self-directed projects work in a number of areas.

The position handles vital operations for live, customer-facing, revenue-generating systems.

The day to day duties include creation and management of servers and databases, automation of processes, troubleshooting software releases in controlled QA environments and live production as required.

The ideal candidate would be a good team player, with good communication skills, a passion for documentation, and be willing to follow processes and procedures.

ePS believes in training the right individuals, we provide training to individuals based on individual’s career goals and business requirements.

Main duties and responsibilities

• The L2 Systems Administrator will monitor, troubleshooting servers, network devices and services on systems that are operational in ePS sites located in different parts of the world.
• The candidate will be responsible for monitoring of servers and services using SiteScope and Nagios, as well as initial and secondary troubleshooting of OS, databases, applications and backup issues.
• The candidate will be responsible for managing virtual machines under VMware environment.
• The candidate may be assigned one or more areas of broad responsibility to manage toward objectives. For example, consistent uptime and performance for one or two products, or consistent throughput and completion of backups may be assigned.
• The candidate will be responsible for monitoring and troubleshooting NetBackup backups, SAN replication, and virtual machine replication.
• The candidate will follow process and procedures related to routine audits, routine processes and procedures which would be required to keep the environment healthy and running at all times.
• Learn and follow all department standards and procedures.
• Learn, monitor, and contribute to documentation and in the development of tools supporting the environment.
• Work with offshore team to gather requirements, procedures to monitor/manage

Job Requirements

• College education or equivalent.
• Must have 4+ years experience managing servers.
• Must have experience with Windows 2016 and 2019 servers.
• The successful candidate will have solid conceptual or technical understanding of a number of these: Linux, Cisco network device management, VMware ESX and Virtual center, relational databases including MSSQL, Oracle, Progress, and mysql.
• Experience with NetBackup or other enterprise class backup software is a plus.
• Industry certifications (MCSE, RHCE, CCNA) are encouraged.
• ASP, Perl, VB, Powershell or other scripting/development knowledge is a plus.
• Must be ready to work in rotational shift- 1 week per month

We move quickly, with the purposeful intention of solving a problem, accomplishing a goal, and ultimately making a difference for our customers, partners, colleagues and shareholders.

ePS - Empowering Packaging and Print