System Administrator L1

Job Description

Job Title: System Administrator L1 Location: Kondapur, Hyderabad (Work from Office) Experience: 2 to 4 Years Employment Type: Full-time Job Summary: We are looking for a proactive and technically skilled L1 System Administrator to join our IT team at our Kondapur, Hyderabad office. The ideal candidate will be responsible for supporting day-to-day IT operations, troubleshooting system and network issues, and ensuring smooth and secure functioning of IT infrastructure. Key Responsibilities: Provide Level 1 support for desktops, laptops, printers, and other end-user hardware. Installation, configuration, and maintenance of Windows OS and basic applications. User account management (AD, O365, Email setup). Monitor and respond to support tickets in a timely and efficient manner. Troubleshoot LAN/WAN, internet connectivity, and basic network issues. Regular system health checks, patch updates, and antivirus monitoring. Assist in IT asset management and documentation. Coordinate with L2/L3 teams for escalation and resolution of complex issues. Provide on-site support for IT setups during meetings and events. Required Skills and Qualifications: Bachelor’s degree in IT, Computer Science, or a related field. 2–4 years of relevant experience in IT support/system administration. Good knowledge of Windows 10/11, basic networking, and MS Office 365. Experience with Active Directory, DNS/DHCP, and remote desktop tools. Familiarity with basic server and firewall concepts. Strong troubleshooting and communication skills. Ability to work independently and in a team-oriented environment. Preferred Qualifications: Certifications like CompTIA A+, Microsoft MTA/MD-100, or ITIL Foundation. Exposure to ticketing tools like Jira, Freshservice, or ServiceNow. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹500,000.00 per year Schedule: Monday to Friday Morning shift Application Question(s): Are you OK to Work from office at Kondapur Hyderabad? * How much notice period do you have ? What is your expected CTC ? Experience: System administration L1: 4 years (Required) Microsoft Windows Server: 4 years (Required) Work Location: In person