Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
0.0 - 1.0 years
1 - 2 Lacs
Bengaluru, Karnataka, India
On-site
Description Amazon is seeking highly motivated Investigation associates for its Fulfillment by Amazon's (FBA) Support Operations site in Bangalore and Hyderabad. FBA is a growing business built around Amazon's world class capability in Ordering, Fulfillment, Transportation and Customer Service. By leveraging our current scale and supply chain, FBA can provide a low cost alternative for fulfillment and enable sellers to rapidly grow their business. As mentioned by Jeff Bezos, Founder of Amazon.com, in his annual letter to shareholders, FBA is one of the strategic long term opportunities for the company to improve the lives of sellers and buyers while leveraging our billion dollar logistics infrastructure to generate increasing free cash flow and triple digit return on invested capital. Our long term vision is that customers can order and receive a sellers product the same day anywhere in the world. Support Operations role in FBA is to support Sellers with financial related questions and ensure they are addressed in accordance with policy. We believe consistency is the foundation to the world class service we provide our Sellers and Support Operations is at the center of ensuring consistent and fair evaluation of Seller inquiries. Key job responsibilities Responsibilities Include Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests. Evaluate research requests from FBA Sellers for lost and damaged inventory in a contact center environment (email/ticketing only, no phones). Achieving weekly productivity and quality targets. A day in the life At FBA Support Operations Includes Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests. Evaluate research requests from FBA Sellers for lost and damaged inventory in a contact center environment (email/ticketing only, no phones). Achieving weekly productivity and quality targets. Basic Qualifications Speak, write, and read fluently in English Experience with Microsoft Office products and applications Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience in payments or e-commerce Preferred Qualifications 6+ months of customer service experience
Posted 1 week ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
32455 Jobs | Dublin
Wipro
16590 Jobs | Bengaluru
EY
11025 Jobs | London
Accenture in India
10991 Jobs | Dublin 2
Amazon
8878 Jobs | Seattle,WA
Uplers
8715 Jobs | Ahmedabad
IBM
8204 Jobs | Armonk
Oracle
7750 Jobs | Redwood City
Capgemini
6181 Jobs | Paris,France
Muthoot FinCorp (MFL)
6170 Jobs | New Delhi