Retail Store Manager Kamaths Natural Retail Pvt Ltd

7.0 - 11.0 years

0 Lacs

chandigarh

On-site

As a Store Manager, you will play a key role in delivering exceptional customer service to ensure high levels of customer satisfaction. You will be responsible for maintaining outstanding visual merchandising standards and creating a welcoming store atmosphere. Your duties will include overseeing sales team recruitment, shaping training processes, and setting a strong, professional example for mid-level managers and store associates. You will be required to create a clean and safe store environment that complies with health and safety regulations and company standards. Handling customer complaints and concerns in a professional and timely manner will be a part of your routine. Additionally, you will prepare detailed reports on buying trends, customer needs, and profit margins to present to company leadership. In this role, you will conduct annual personnel performance appraisals, provide clear feedback, and deliver constructive criticism to help staff improve. Monitoring inventory levels, ordering new items as necessary, and managing the store budget will also be within your responsibilities. You will be expected to arrange promotional material and in-store displays, as well as undertake financial-planning tasks. The ideal candidate will possess strong communication and interpersonal skills, outstanding customer service skills, excellent problem-solving capabilities, and superb organizational and time management skills. Leadership skills and an empathetic approach to management are essential, along with the ability to make important decisions. An eye for creativity and the ability to strategize visually appealing store displays are desired qualities. Preferred qualifications for this position include previous experience working in a retail environment, particularly in a QSR setting, as well as in-depth knowledge of financial planning and office management. The expected experience level for this role is 7-8 years. This is a full-time position with benefits such as health insurance and Provident Fund. The work schedule is during the day shift, and the location of work is in person.,

Posted 4 days ago

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