13.0 - 21.0 years

25 - 40 Lacs

Bengaluru

Hybrid

Job Summary We are looking for a highly motivated and experienced Delivery Manager to lead our Application Support operations. This role emphasizes people leadership and process excellence along with technology exposure , ensuring the seamless delivery of support services across complex enterprise environments. The ideal candidate will bring deep experience in managing distributed and cross functional teams, optimizing IT service processes, and engaging with global clients to meet evolving business needs. Key Responsibilities Technology & Tools Knowledge Having good understanding / exposure in below skills / tools Mandatory SFDC, SAP SF (or any HCM tool like Workday etc.), NetSuite Desirable - Boomi, Varicent, Anaplan, DocuSign CLM, ADP, WFS, CloudPay, Marketo, and Gong Good exposure in ticketing tools like JIRA, ServiceNow etc. Strong understanding technical support work. Good exposure in SAAS products as well as in any of cloud platforms. Required Skills & Qualifications Bachelors degree in a related technology field or equivalent practical experience 10+ years of total experience in IT, with at least 3 years in a leadership role focused on application support/delivery Strong understanding of ITIL/ITSM frameworks and application lifecycle management Demonstrated experience in managing cross-functional teams in a global, multi-platform environment Proven track record in client management, stakeholder communication, and service delivery excellence Ability to drive operational efficiency through process improvements and automation Excellent interpersonal and communication skills to lead teams and interact with senior stakeholders ITIL certification (or equivalent service management certification) preferred

Posted 3 weeks ago

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SAP Successfactor Compensation Tata Consultancy Services Limited

5.0 - 10.0 years

5 - 10 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Job description SF Core Compensation Module and Variable pay, atleast 3 years plus in the mentioned fields plus End-to-End implementation experience Desired Competencies (Technical/Behavioral Competency) Must-Have Client engagement and listening Coaching and training Communication ability across multiple and different teams Deep understanding of LOB business processes Good-to-Have SAU Government experience Responsibility of / Expectations from the Role Obtain the needed certification in SF Compensation and Variable pay Obtain the senior level knowledge in the mentioned field Apply the SAP best practice along with sap Activate methodologies in the implementation Implement any needed custom solution or business configuration Provide the needed training for the customer in Arabic language Managing and monitoring, escalating the project related issues

Posted 1 month ago

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