Student Counselor

This position combines administrative and Counselling responsibilities. As a Student Counselor, you will be the first point of contact for visitors and students, while also handling front-desk duties efficiently. You will be responsible for guiding prospective students through the learning programs offered by ProCAE, providing information on courses, enrollment procedures and helping them make informed decisions about their education and career paths.

Job Description:

· Front Desk Management: Greet and welcome visitors, students and other clients in a professional manner.

· Telephone Management: call leads and Answer direct incoming calls, take messages when necessary and ensure calls are directed to the appropriate departments.

· Reach out to leads, enable walk ins and ensure conversion

· Responsible for meeting admission targets of the center

· Course Guidance: Provide information about available courses, their content, duration, cost, and benefits. Help prospective students choose the right course based on their interests and career goals.

· Enrolment Assistance: Guide students through the entire enrolment process, including application forms, documentation and payment processing.

· Student Support: Assist existing students with queries regarding course material, deadlines, or academic concerns. Provide necessary support throughout their learning journey.

· Promoting Programs: Actively promote and market ProCAE’s programs and offerings to prospective students through email, phone calls and face-to-face interactions.

· Candidate with prior experience in any CAD Center shall be preferred

Desired Skills:

Computer knowledge: Knowledge on word and excel with with good writing skills

Language Proficiency: Fluency in English and Tamil is required. Knowledge of additional languages is a plus.

Eligibility: Any Graduate

Gender: Female Preferable

Experience: 0 - 2 years (Sales / Education / Training / Counseling)

SHIFT: Day shift

Location: Chennai - Anna Nagar West Extension

Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Education:

• Bachelor's (Preferred)

Work Location: In person

Expected Start Date: 01/08/2025