2.0 - 5.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

About : At Locus , we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastog i and Geet Garg , Locus has evolved from a women's safety geo-tracking app into a globally recognized logistics optimization platform . Our technology has empowered enterprises such as Unilever and Nestle to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers . Join us at Locus and be part of a team shaping the future of global logistics. About the Role We are looking for a Business Analyst to drive key strategic and cross-functional initiatives in our customer success team. You will report directly to our CFO, while working closely with our Customer Success and Technical Account Management teams. This is a high-visibility, cross-functional role that requires strong analytical thinking, project and stakeholder management. The ideal candidate will be someone who has led large cross-functional projects independently, while driving structure, clarity and operational rigour for evolving business needs. Key Responsibilities Revenue Operations for Customer Success - Drive analytics, reporting, actionable insights and new tool adoption to support revenue planning, forecasting, and performance trackin g. Program Management - Drive key programs cross-functionally, ensuring tracking/visibility, accomplishment of objectives and adherence to timelines. Customer Asks Management - Own the customer asks lifecycle, working closely with regional CS/Technical Account managers to consolidate, refine and drive delivery with Product & Engineering teams. Process Design and Standardisation - Identify gaps in processes and help define and implement SOPs that strengthen operational rigor. Strategic Support to Leadership - Work closely with the CFO, Head of Customer Success, Regional CS Heads, Brand & Content and Product to provide structured inputs, frameworks, research and analysis that address large high-impact problem statements. What We're Looking For 2-5 years of experience in business analysis/revenue operations, cross-functional stakeholder management, or program management roles Strong problem-solving skills and analytical thinking - Solving unstructured problems using research to draw insights and provide answers to key business problems/hypothesis Excellent Communication Skills, High degree of ownership, Strong organizational and multitasking skills Understanding of structured reporting and tools such Excel, BI, CRM etc. Prior experience in SaaS/Logistics startups in client and/or senior stakeholder facing roles is a bonus Why Join Locus Locus is building smart, scalable technology that powers logistics for global enterprises-driven by AI, data science, and deep domain expertise. As a Business Analyst, you'll play a critical role in driving operational excellence and strategic execution across key business initiatives. You'll work closely with cross-functional teams, bring structure to ambiguity, and help leadership make informed, data-backed decisions that move the business forward.

Posted 2 weeks ago

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