Store Associate

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

We are seeking a friendly and customer-focused Store Associate to join our team in Mumbai, India. As a Store Associate, you will play a crucial role in creating a positive shopping experience for our customers while supporting the day-to-day operations of the store.

• Greet and assist customers in a friendly and professional manner
• Operate cash registers and process various forms of payment accurately
• Maintain a clean and organized store environment
• Stock shelves and display merchandise according to company standards
• Assist with inventory management and participate in regular stock counts
• Answer customer inquiries and provide product information
• Handle customer complaints and returns in a courteous manner
• Collaborate with team members to ensure smooth store operations
• Adhere to company policies and procedures
• Assist with loss prevention efforts

• Excellent customer service skills with a friendly and supportive attitude
• Proficiency in cash handling and operating Point of Sale (POS) systems
• Strong communication skills in both English and Hindi
• Basic math skills for cash transactions and inventory counting
• Ability to work in a fast-paced environment and multitask effectively
• Problem-solving skills to address customer concerns and operational issues
• Team player with a willingness to support colleagues as needed
• Physical ability to stand for extended periods and lift up to 25 pounds
• High school diploma or equivalent
• Prior retail experience preferred, but not required
• Flexibility to work various shifts, including weekends and holidays