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15.0 - 20.0 years
25 - 30 Lacs
Mumbai
Work from Office
Storage & SAN Administrator Hitachi Storage systems and Brocade Switches We are hiring a skilled SAN & Storage Administrator to join our team in Navi Mumbai with at least 5 years of relevant experience in storage infrastructure management. A. Administration & Monitoring Daily management of SAN & storage environments. Collaborate with customer storage support teams. Participate in troubleshooting tasks and workflow enhancements. Manage storage operations and systems-level maintenance. Track storage usage trends and plan capacity. Maintain documentation, reporting, and procedures. Perform storage allocations to server infrastructure. B. Infrastructure Event Management Capacity management and trend analysis. Monitor SAN switch and storage subsystem capacity. Analyze performance and support future growth planning. C. Problem Resolution & RCA Conduct preliminary diagnostics and documentation. Coordinate with Hitachi Global Support for incident management. Maintain compliance with change management policies. D. Maintenance & Implementation Perform routine storage maintenance per Hitachi standards. Manage the implementation of additional storage infrastructure and services. E. Mentorship Train and mentor junior administrators. F. Solution Design Oversee installation, configuration, and de-provisioning of storage solutions. G. Performance Management Tune and analyze capacity; recommend remediation strategies. H. Disaster Recovery & Continuity Develop and maintain DR procedures and documentation. Manage data movement, replication, and DR testing. Skill Requirements 5+ years of hands-on experience with SAN & NAS storage infrastructure. Expertise with Hitachi Storage systems and Brocade Switches. Exposure to Unified Compute Platforms and OS-level operations (including basic cluster management). Strong communication skills (both verbal and written). How to Apply Send your updated resume along with the following details to: navaneetha@suzva.com Current CTC Expected CTC Notice Period Location
Posted 18 hours ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Storage & SAN Administrator Hitachi Storage systems and Brocade Switches. Location: Navi Mumbai Experience Level: 5+ Years Relevant Experience Expected CTC: Please mention in the resume Email to Apply: Job Description We are hiring a skilled SAN & Storage Administrator to join our team in Navi Mumbai with at least 5 years of relevant experience in storage infrastructure management. A. Administration & Monitoring Daily management of SAN & storage environments. Collaborate with customer storage support teams. Participate in troubleshooting tasks and workflow enhancements. Manage storage operations and systems-level maintenance. Track storage usage trends and plan capacity. Maintain documentation, reporting, and procedures. Perform storage allocations to server infrastructure. B. Infrastructure Event Management Capacity management and trend analysis. Monitor SAN switch and storage subsystem capacity. Analyze performance and support future growth planning. C. Problem Resolution & RCA Conduct preliminary diagnostics and documentation. Coordinate with Hitachi Global Support for incident management. Maintain compliance with change management policies. D. Maintenance & Implementation Perform routine storage maintenance per Hitachi standards. Manage the implementation of additional storage infrastructure and services. E. Mentorship Train and mentor junior administrators. F. Solution Design Oversee installation, configuration, and de-provisioning of storage solutions. G. Performance Management Tune and analyze capacity; recommend remediation strategies. H. Disaster Recovery & Continuity Develop and maintain DR procedures and documentation. Manage data movement, replication, and DR testing. Skill Requirements 5+ years of hands-on experience with SAN & NAS storage infrastructure. Expertise with Hitachi Storage systems and Brocade Switches. Exposure to Unified Compute Platforms and OS-level operations (including basic cluster management). Strong communication skills (both verbal and written). How to Apply Send your updated resume along with the following details to: navaneetha@suzva.com Current CTC Expected CTC Notice Period Location
Posted 5 days ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: IBM Storage Implementation & Maintenance.
Posted 1 month ago
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