Posted:5 hours ago|
Platform:
Work from Office
Full Time
The Product Operations (COE) team leads and manages a diverse portfolio of solutions across BMC Helix. These include License Usage Collection Utility, Centralized leadership for Translation & Localization Delivery and manage Product Operations. This role will be responsible for supporting the planning, design and implementing solutions. You will work collaboratively within the team, stakeholder divisions and DSOM business unit, as applicable to develop and maintain the application based on customer and business partner requirements. Primary responsibility will include individual to work on design and development of application, Product Life Cycle Portal based on the Remedy. Individual should also work with Quality assurance team making sure quality product is delivered. Understands requirements and interacts with internal teams. Participate in Sprint planning meetings and Adaptable and flexible when new tasks are assigned. PRIMARY ROLES AND RESPONSIBILITY: Hands on experience in java & Remedy product development. Participate in all aspects of product development, from requirements analysis to product release. Lead features and participate in design reviews. Design enterprise platform using agile methodology. Ability to participate on empowered virtual teams to deliver iteration deliverables, manages projects within scope of responsibility and drives the technical direction of the product. Good troubleshooting and debugging skills. REQUIRED SKILLS: Min 6+ yrs' relevant work experience. Core Java Knowledge Strong experience with BMC Remedy AR System and ITSM Suite (v9.x and above preferred). Knowledge of Remedy Developer Studio, Mid-Tier, and Smart IT. Experience with Remedy Workflow development, forms, filters, escalations, and active links. Proficiency in Remedy API, REST/SOAP, and integration frameworks. Writing REST clients as per various formats and JSON, CSV conversions etc. Unix Shell Scripts familiarity. Writing/modifying build scripts. Good knowledge of SQL and database concepts (Oracle/SQL Server). Strong analytical, communication, and problem-solving skills. DESIRED (NICE-TO-HAVE) SKILLS: Experience with BMC Helix or cloud-based Remedy platforms. Knowledge of DevOps tools, version control (Git), and CI/CD pipelines. Familiarity with JavaScript, Shell scripting, or Java for integrations.
BMC Software
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