Hr voice Process - Salary 20K in hand - 6month contract role Trigent Software

0.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Greeting rom Trigent !!Share CV : Nagarathna_g@trigent.com JOB DESCRIPTION: Hiring for 6 month contract Role for international voice ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage • Provide excellent experience to the candidates. • Maintaining a quality score of 90% and above throughout. • Escalate issues and seek advice when faced with complex issues/problems • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: • Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. • Experience working and delivering under strict timeline. • Should have neutral accent • Excellent communication skills (verbal and written). • An ability to handle sensitive and confidential information. • Agile and flexible with work schedule. • Experience working and navigation on multiple systems/tools. • Logical and analytical thought process. • Willing to work in any US shift (EST/CST/MST/PST). • Willing to work in rotational shifts and rotations week off as and when required NOTE : Contact Ends on 15th Dec 2024Location : Bangalore Salary upto :4.8 LPA Need min 6Months to 6 Years international voice exp work from office only immediate joiner Fresher with Who all have Original gradution marks sheets and convocation can apply Freshers salary : 25k CTC (20K In hand )Exp Salary :upto 4.8LPA Rounds of Interview 1 .HR basic screening round (Comminication check)2 . Versant Test (Cut off 60 )3. CD round 4. Ops round Regards Nagarathna G Recruitment specialist

Posted 4 days ago

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Immediate Joiners!!! Freshers APPLY SOON.... Welkinz

0.0 - 1.0 years

3 - 6 Lacs

Chennai

Work from Office

Candidates currently residing in chennai are only take into consideration for this job profile. Role & responsibilities Represent international clients at various B2B and B2C events and campaigns. Engage in sales, recruitment, training, and team leadership activities Manage and mentor your own team while developing leadership capabilities Get trained to manage a business unit and grow into a leadership role Ideal Candidate Profile Someone with a strong interest in business and entrepreneurship A go-getter who wants to grow quickly in their career Good at talking to people and giving presentations Enjoys working in a fast-paced, goal-oriented environment Preferred candidate profile Fast-track career path with the opportunity to become a Business Partner within 12 months Hands-on entrepreneurial training and one-on-one mentorship Opportunities for national and international travel Access to certification programs and leadership development resources

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