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4 - 8 years

12 - 24 Lacs

Posted:4 days ago| Platform: Foundit logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Provide technical support to customers on Salesforce platform, ensuring timely resolution of issues and high levels of customer satisfaction.
  • Troubleshoot complex salesforce queries, including data migration, configuration, and customization.
  • Collaborate with cross-functional teams to resolve business requirements and implement solutions using Salesforce tools such as Apex, LWCs, and Flows.
  • Develop expertise in various aspects of Salesforce ecosystem, including Lightning Web Components (LWC), Visualforce Pages, and Aura components.
  • Participate in knowledge sharing sessions to document troubleshooting steps and best practices for future reference.

Desired Candidate Profile

  • 4-9 years of experience in Salesforce Support role with a strong understanding of Salesforce architecture and its applications.
  • Proficiency in writing SOQL queries for querying Salesforce objects; ability to write efficient queries for large datasets.
  • Strong hands-on experience working with Salesforces Lead object; familiarity with lead management processes is essential.
  • Experience working on multiple projects simultaneously; excellent time management skills required.

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